The Cliffeside Hotel

its a very friendly hotel, close enough to town. staff very well presented.

the only thing i can say is that the room we had looked nothing like what i thought was booked.

Friendly staff, clean rooms.

Check out time was 10:30 and short breakfast hours.

nice little hotel, friendly people

the young man in reception was very helpful.

Our room obviously started out life as a linen closet. I looked at the rooms on the internet before booking and they looked very nice. The room we had was not. We were unable to stand the noise from the generator which was attached to the wall of our room so any fresh air was out of the question. We were put right next to the bar and stairs after we booked in with a dog and paid extra for him!! Marauding guests were screaming their heads off in the middle of the night and knocking on the door as they went past. In the end it got so bad I took the dog, who was terrified, to sleep in the car so we paid for nothing.

The evening meal x two nights were quite good and hot .

The room that I stayed in was very poor and disapointing. When I first arrived and went up to my room and after seeing it asked if there was an alternative. I was offered two keys to veiw 2 other rooms. They were not much better so I decided to stay put. The decor in my room was very dated the bedroom and bath room are in desparate need of decorating. The bath is chipped and the floor covering is very worn and grubby.

We enjoyed using the hotels facilities which included using the two next doors facilities, we used the outdoor pool, indoor pool, sauna and gym. The location of the The Cliffeside was excellent too. Also during our two day stay we visited the New Forest which was beautiful and well worth a visit. We also managed to spend an afternoon on the beach which included a dip in the sea. We also saw the Zambezi express a show on the pier which was good value for money and a brilliantly energetic show!

The main thing we didn't like was the bed linen, although it was clean we thought sheets and blankets were a bit dated. We didn't sleep particularly well, also there was only 1 pillow each which weren't comfortable. The hotel was nice but could do with a bit of updating in some places!

Nice location

Quality of mattresses is terrible - beds are really uncomfortable. There is also lots of noise for the rooms looking at the back which is really annoying if you want to relax in you room during the day (noise stops after 9pm).

The company I was with

The bedroom was ordered as double but it had 2 single beds. Not comfortable. The receptionist said that she could not give us a sea facing room(fair enough) so they had upgraded us !!?? I wonder what the 'double' room would have been like if she had not. I think she 'fibbed'

The staff were helpful. The view was stunning. The food was good

had a poor experience there. the noise from the kitchen was horrendous as well as the smell. i spent one night there and asked for a transfer the next morning. the buffet breakfast was superb and the staff were also good.

as mentioned above the room was unacceptable.

relaxed atmosphere

poor service in bar area,no barstaff on 3 seperate occasions.tatty room,hard pillows.

The friendliness of all staff,so helpful with advise on restrauants, excursions,taxis etc. Deffinately use again.