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Old Kings Arms Hotel

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Score from 182 reviews Wonderful 9.4/10

Newest reviews for The Coach House Hotel

  • Robert
      United Kingdom
    August 29, 2014

    Room had been recently renovated and was very comfortable. Bathroom was great and had an amazing shower. Restaurant on site provided lovely breakfast each morning and dinner was lovely the one night we dined there.

    The walls between opposing rooms and the hall way are very thin. You can hear people talk or cough in other rooms.

    9.2

  • William
      United Kingdom
    August 28, 2014

    The room was adequate.

    The staff were rude and unhelpful, the food was poor.

    4.6

  • Neil
      United Kingdom
    August 26, 2014

    Plenty of parking. Walking distance to town centre and castle. Friendly and efficient check in. Recently refurbished room had a superb shower.

    Ran out of coffee first morning at breakfast and didn't appear inclined to refill. Long wait at the bar for a drink but the staff were working hard so not complaining about them.

    7.1

  • Anonymous
      United Kingdom
    August 21, 2014

    the location was central, staff very friendly and helpful, breakfast was very good.

    There was nothing to dislike really

    8.8

  • Peter
      United Kingdom
    August 20, 2014

    I have stayed here before and know the area very well as I grew up here. I like everything about the hotel, it is ideally located for the town and the trains, and also has a good-sized car park. The staff cannot do enough for you, the complimentary items supplied verging on the excessive ! The rooms are clean, light and airy, the overall feel of the place is very chilled and relaxed. I have nothing but good to say about it.

    Leaving !

    10

  • Steve
      Ireland
    August 18, 2014

    Had a great stay the staff were exerlent

    10

  • Amanda
      United Kingdom
    August 17, 2014

    Very comfortable stay. A little bit of noise from outside but not too bad. Lovely suite. Really roomy and had everything needed for weekend stay. Generous servings at meal times.

    Bar area too small. No where to relax afterwards.

    8.3

  • Anonymous
      United Kingdom
    August 13, 2014

    The quality of the food in the restaurant was good. The room was well presented and clean.

    The service in the restaurant was slow. The noise from other rooms was loud as it appeared the walls were very thin. Too long to wait to check out perhaps the hotel needs to employ more staff to improve their service.

    6.7

  • Brendan
      United Kingdom
    August 10, 2014

    Good location, good facilities of wifi, laudry, restaurant and bar.

    Staff in general could have been polite, they lacked the old "service with a smile" on more than one occasion. With some staff training in hospitality this could be a great hotel however I feel the price was too high considering the level of service we received.

    5.8

  • Mary
      Australia
    August 10, 2014

    Staff were fantastic made you feel very welcome. The manageress ran everything brilliantly. Food in restaurant was fabulous hubby had a huge burger with hand cut fries and I enjoyed the sweetpotato and mushroom hotpot. Hoping to come back one day.

    10

  • David
      United States of America
    August 8, 2014

    Location (city center, less than 10 min walk to Pembroke Castle), Amenities (mini-fridge in room stocked daily with water and shortbread cookies, coffee maker, iron/ironing board, walk-in closet, safe) Comfort (large bedroom with 1 king bed and 1 twin, plus a large sitting room with 2 leather chairs and another TV, large bathroom), Cleanliness, Free on-site parking, breakfast, and WiFi. Also has an in-house laundry and for a very reasonable price did a huge bag of laundry for us.

    Their restaurant is open for dinner but only from 7pm to 9pm.

    10

  • Calvert
      United Kingdom
    August 7, 2014

    the staff are excellent,from the cleaners to the management nothing is a problem,the food is also very good the full english breakfast is brilliant.the moment we checked in Katie made us feel at home will stay again.

    the only thing the wi-fi kept dropping off thats the only thing.

    9.6

  • Janet
      United Kingdom
    August 5, 2014

    The staff were very friendly and helpful, rooms comfortable. Food was excellent with a varied menu.

    No comfortable lounge area downstairs, bathroom needed updating, black mould around the bath and shower door. Biggest risk to falls, which I did , so did my 90 year old mother , is the rise in the floor at the bottom of the stairs in reception, singage is poor.

    5.4

  • Anthony
      United Kingdom
    August 4, 2014

    The location was quiet with ample parking. The staff could not have been kinder and the restaurant provided very good food.

    Lack of air conditioning.

    8.8

  • Cliff
      United Kingdom
    August 3, 2014

    Very helpfull

    7.9

  • Anonymous
      United Kingdom
    August 3, 2014

    Nice hotel with very friendly and helpful staff.

    The walls are a bit thin.

    8.8

  • Karen
      United Kingdom
    July 31, 2014

    Friendly staff. Was upgraded to the suite on arrival, large comfortable room. Excellent food in the restaurant, can definately recommend the cod and chips

    9.2

  • Anonymous
      Australia
    July 28, 2014

    location, food, staff

    10

  • Gary
      United Kingdom
    July 27, 2014

    Great location really atractive when you drive up convenient for Pembroke Coast really clean staff really friendly and helpful both on checking in and at breakfast would stay again

    8.3

  • Maria
      United Kingdom
    July 27, 2014

    Good parking. Convenience. Good and efficient breakfast.

    A soft bed and lumpy pillows. Barely enough room to move past the end of the bed. A tired, cheap bathroom with lifted flooring probably due to damp making for a musty smell. It was very hot while we were there. Keeping the window open meant smoke from the smoking area getting in and noise the next morning.

    5

  • Roger
      United Kingdom
    July 26, 2014

    Good parking and nice quite room

    Service in restaurant was appalling. We waited 25 Minutes for desert menu and told the waiter we had gone passed it. Service again at breakfast poor. Clearly not enough properly trained staff. Food however was very good when you finally got it.

    6.3

  • Janice
      United Kingdom
    July 22, 2014

    Well situated friendly hotel. Food was excellent and good value for money portions. Very good choice on all menus. As my sister and I had booked for a week we were even given a free room upgrade which was well beyond our expectations. We were most impressed and couldn't fault it at all.

    9.6

  • Denise
      United Kingdom
    July 20, 2014

    the location was particularly good for scenic walks excellent beaches. the town its self could have more restaurants but the hotel had a good a menu and the food was good

    The town lacking a few basic facilities.

    10

  • Richard
      United Kingdom
    July 20, 2014

    Breakfast service - poor

    7.1

  • Nora
      Norway
    July 16, 2014

    A very charming house, the hostess was a delight! Good location for visiting Pembroke and the castle (well worth a visit, make sure to join a guided tour). Decent food, and very helpful staff.

    9.2

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