The Courtlands Hotel  

Good location, good size rooms and bathroom, helpful staff and a nice lounge to sit and have a drink in, having a private car park was great and it's large so there was always a space for us.

Towel rail in bathroom constantly on making it very hot in there, an electric one that you can turn off would be much better, could do with air conditioning or at least a fan as the room gets very warm during the night, these are just minor points as overall we enjoyed our stay and we would stay there again if in the area.

Very helpfull staff credit to the hotel

Needs upgrading rooms looked tired but because of location you get away with price of rooms Staff compensate for this they are very friendly

The staff generally do not have English as their first language. This led to any number of Fawlty Towers incidents. Whilst the answer to most questions was yes, nothing happened. E.G.When we queried the amount we were charged on arrival we were told that we would have to wait to the next day for the right person to be available to sort it out! That is someone who could read English and use a calculator.

This was a perfectly adequate hotel for the money. I was a little apprehensive as had read negative reports on another site. Obviously not the luxury end and no little extras such as shower caps, body lotions but the basics were there. The staff were fine and the car parking was a big bonus, extra points for that. Was in a good position for the quieter area of shopping in Hove and as our room was on the back its was quiet.

Only thing definately wrong was that a new building project adjacent to our room, on which the building work had temporarily stopped thankfully, could have easily been used as a stepping stone to access our room on the first floor and the two windows were sash type. These would have been easy to lift to gain access. No blind at the bathroom window. Wasn't too pleased to find the whole amount of our stay had been charged weeks ago, whether this if Booking.com's policy or the hotels I'm not sure.

Very good breakfast, comfortable room other than for temperature, friendly staff.

No heating on in room, felt cold. I paid full price for the breakfast when I booked the hotel through booking.com, yet there was a notice at the hotel saying the price of the breakfast was £4 cheaper if it was booked in advance!

we thought our room was very tired looking, old fashioned. Peeling paint and the toilet needed replacing. It was 8th Oct so we expected the heating to be on ,when we told reception they said it would be but this did not happen. Breakfast was ok but we felt sorry for the 2 staff that were on duty they were very stretched, we received our toast after we had finished breakfast which is disappointing. We wont be booking here again.

Dated and basic for the price.

Friendly staff. Excellent breakfast. Good location. Good transport links to Brighton.

The room decor was good v soothing

The bath was rubbish. The water flow was so slow you would be waiting until the next day to run a bath and when you ran hot and cold together and switched to hot the hot tap would run cold water on its own for about 10 mins ....and despite trying to switch it off and run it again it took ages to run hot again!! Also outside I had the windows open as was hot and in the morning while lying on the bed naked some men (builders I presume) walked by above me clearly able to see into my room shocking the hell out of my me! I have never experienced that in a hotel. Pretty dismal really. So all in all I dont think I will be staying with you again...and also the swimming pool that I partly booked the room for was out of order....you should say on your website that the pool is out of order otherwise it seems a bit fraudulent advertising yourselves as a hotel with a pool when its not working...I Might have stayed somewhere else....anyway not impressed

The staff at Courtlands were lovely - helpful and friendly and courteous. The breakfast was fine with more than enough choice. Room was a good size and the bathroom quite recently renovated. The hotel reminded me of an old fashioned rooming house - there was a certain charm to it. I would return to this hotel but would probably ask more about the room I was to allocated.

Our room and bathroom overlooked a building site (hotel redevelopement) and the security was questionable with no lock on one of our windows and ladders and scaffolding right outside. Also there was no privacy blind or curtain in the bathroom - just a very sheer curtain. The hallway from the elevator to our room was very tired and quite dirty in parts.

Breakfast good as were staff.

Room was cold and radiator had been taken off wall! Was offered alternative but this room was worse. The rooms and common parts are tardy and need of refurbishment if the hotel intends to compete in todays market.

It has a car park! Even though full, we were directed to another not very far away.

It always seems to have scaffolding in place!

Warm & comfy handy for town ,quiet & slept well free car park a massive bonus.(car park charges in Brighton obscene ) took about 1/2 hour steady walk along sea front to the pier

breakfast should,ve been included for price ,furnishings a bit worn dated