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The Croham Hotel
9 Durley Road South, West Cliff, Bournemouth, BH2 5JH – Show map
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125 properties in Bournemouth
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575 verified reviews
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The Croham Hotel's staff speak: English
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Food & Drink
WiFi is available in public areas and charges apply.
Private parking is available on site (reservation is not needed) and costs GBP 3.50 per day.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
2:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years are charged GBP 10 per stay in a crib.
Free! All children under 3 years stay free of charge when using existing beds.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
The Croham Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please be advised that check in ends at 11:30 pm. Rooms will be released after this time.
Parking at the hotel is available for a fee.
Please note that the card used to make the booking will be pre-authorized 1 day before arrival.
On-site parking is GBP 3.50 per car or GBP 5 per van per 24 hours.
Groups of 6 or more are required to leave a GBP 250 damage waiver, which is in the form of a pre-authorization via a debit/credit card upon arrival.
Please note that over Christmas and New Year, the card used to make the booking will be pre-authorized 72 hours before arrival.
Based on 575 reviews
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Location. helpful staff accommodation
not being able to stay longer
Good location with easy access to shops and seafront. Breakfast included and good quality.
Parking very difficult, beds uncomfortable, room not completely clean
location and parking good thanks !!
Location is ok.
Noisy electrical plant spoilt our nights sleep.
We love the breakfast,it was very good.
The shower curtains in our room kept fulling off,with water all over the floor, the bed was not good as well,we get up with body pains,shower mats will be use full in some rooms,thanks
Expensive for the facilities offered, a bit tired
It wasn't as I was expected for that price with no parking and wifi incoulde in price.
Everything was not right from start.
We all liked the breakfasts
The rather cramped bathrooms
The bathroom was filthy, spider webs in the room, uncomfortable bed, uncaring staff, no parking, broken curtain clips. Even after complaining three times, nothing was fixed or cleaned. Would not recommend this hotel to anyone.
The convenience of the beach and the town centre
Staffs attitude. Cleanliness of the room
Breakfast was good value.
Noisy with poor sound insulation between floors. Smokers hanging out the windows and stinking out the corridors. No safe location for bicycles. Duvee cover was stained and interior tired.
Accidentally activating the child lock on the door. It would have been nice to be told as in case of a fire they would not be able to get out.
Attitude of staff No Lift Very tight parking Room décor and facilities in need of refurbishment
2 minutes walk to beach but away from noise. Very Large Family Room. 2 Double Beds with lots of space in the room. Very clean and newly redecorated Modern but homely feel
The positioning of the toilet in the ensuite doesn't give much legroom despite the bathroom being of a good sizw
We liked the location about 10 mins from from beach and 15 mins from shops walking. Staff were very helpful and welcoming. Nice comfortable beds. Good value for money.
Air conditioning not working but I would be happy if there was a ceiling fan to have on at night when it is warmer then usual. Tea bags were loose so unhygienic and not so fresh and only one per person per day. There was a lot of dust around. Lift not working which is ok unless your on second floor with a heavy suitcase.
Very friendly staff , good location to town beaches, would stay again if going to Bournemouth .
Nothing, except the décor.
everything. air conditioning broken and leaking. wet carpet, damp musty smell. mattress no good. cold tap broken. breakfast terrible. staff not interested. not enough parking had to pay extra on public carpark and the hotel still tried to charge us for parking there.
Location Generally clean.
Basement room. Room was very damp. Smallest bathroom I've ever seen, couldn't sit on the toilet, a wall was in the way. Curtain rail was plastic brush handle. Windows so dirty you couldn't see out of them.
location, no large groups, clean and comfortable.
loose tap in bathroom, air-con not working
Friendly staff Very good location Slept nice and easy I like the room size
Breakfast cups are dirty, I saw a stain on the diverts I found a cigarette pocket behind the toilet flash
Hotel in central location. Staff were friendly & helpful. Hotel very clean, beds very comfortable. We shared a triple room which was spacious. Breakfast was lovely! Would stay again.
second breakfast was greatly improved as less people to serve staff were really friendly and helpful
Small family rooms really tight space wise boarding on clostorphobic, staff friendly but really struggled serving breakfast on first morning , beds were uncomfortable
To hot in loft to small as in loft hit head on ceiling bathroom to small needed fridge for cold water air conditioning leaked bed so unfortable and squeaky bashed head on headboard which was metal!!!! Kept losing pillows down back 1 nite ok but not 4 !!!!!
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