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Newest reviews for The Cross Keys Inn

  • Aurore
      United Kingdom
    August 26, 2014

    good food, good staff, quite room, nice location

    8.8

  • Mai
      United Kingdom
    August 21, 2014

    friendly owner children's play area that could be looked on whilst adults ate their dinner nice starter of tempura prawns and whitebait good cooked breakfast

    8.3

  • Michael
      United Kingdom
    August 16, 2014

    Accommodation and service.

    7.5

  • Jane
      United Kingdom
    August 13, 2014

    easy access from and to M6 warm welcome dog friendly

    family room was very cramped

    6.7

  • Charles
      United Kingdom
    July 31, 2014

    all good

    not a thing

    9.6

  • Liz
      United Kingdom
    July 30, 2014

    Evening staff were lovely. Dinner in bar was excellent Beds were comfortable Location was convenient

    Bathroom wasn't clean. Mouldy shower curtain, filthy toilet brush, lots of dust. Breakfast was slow - 20 minutes for order to be taken despite being asked to book a time the previous evening. Breakfast food was average. Check-out was difficult. There was no record of our dinner etc on the til and no note of the room rate we were to pay or whether we'd already paid in full or a deposit. Added to a customer phoning to place an order for food that evening which blocked the single phone line and made a card payment repeatedly decline, and the member of staff being very rude about the telephoning customer and members of her staff who hadn't left our details on the till etc. We won't be going back to stay, although the evening meal was so good.

    6.7

  • Richard
      United Kingdom
    July 28, 2014

    Very welcoming and hospitable stay. I was on route home from Scotland and the cross keys was an ideal location. I chose a room with shared bathroom and there was no problem, just get up early for your shower. The food menu was nice, home made chicken and leek pie. Really could have stayed longer and explored the area. In the evening I sat in the pub and chatted with fellow travellers, a great way to spend the evening. Breakfast was wonderful and set me up for a long journey. Thanks to all the team.

    Shower door was difficult to lock and someone came in whilst I was in there! Not too embarrassing but if it had been a girl, well, a different story maybe

    8.3

  • Margaret
      United Kingdom
    July 24, 2014

    Staff very friendly & helpful. Beds very comfortable & spotless. Would recommend this hotel to others.

    N/A in our case. Everything was to our taste.

    9.2

  • Pallavi
      United Kingdom
    July 21, 2014

    nothing

    the food is too worrest and too expensive. The rooms are not soundproof, and only one shared bathroom for 3 rooms. all the night suffered with fleshing sounds. dont ever book this. if you really want a nightmare in your holiday ,this is the best palce.

    3.3

  • Mark
      United Kingdom
    July 20, 2014

    Nice location

    7.5

  • Anonymous
      United Kingdom
    July 20, 2014

    Friendly staff

    Noisy rooms but it is an old property

    5.8

  • Frederick
      United Kingdom
    July 19, 2014

    every thing

    nothing

    10

  • Peter
      United Kingdom
    July 15, 2014

    Friendliness of staff upon arrival and in the restaurant/bar. The evening meal was very good

    Bathroom/toilet extremely small with little room to manoeuvre.

    6.3

  • Emily
      United Kingdom
    July 14, 2014

    The staff were lovely, professional and friendly. The Cross Keys suited us perfectly, and the situation is excellent. The beds were very comfortable and it was helpful being able to park directly outside the chalet. Thank you.

    8.8

  • Shirley
      United Kingdom
    July 12, 2014

    Really nice home-cooked food, friendly staff

    water pressure of the shower wasn't strong enough, turning knobs of the shower wasn't working properly, tired decor

    5.8

  • Anonymous
      United Kingdom
    July 9, 2014

    Food on the evening was very good and good portion size. The staff we saw were very friendly.

    Disappointed by room 2. It was so bleak. The decorating was extremely rough with badly fitted and the effect made it cell like. If a bit of loving care were taken to the decorating, maybe a few pictures on the wall and replace the horrible blind with curtains it would be much better. The shared shower did not work well being very difficult to control to get a comfortable flow and the light was faulty. The shared bathroom was dire. Dirty walls, assorted pubic hair in the bath and somebody's cloths drying on the towel rail. The door lock was makeshift reflecting the general lack of proper maintenance of the whole place. £60 per night given the quality was well over the top and we felt ripped off.

    4.2

  • Tom
      United Kingdom
    July 6, 2014

    The fact that they where there the weather was awful and the hotel was pleasant and warm also the food was excellent

    Bit out of the way no shops when we needed one but not there fault.

    8.8

  • Brett
      United Kingdom
    June 27, 2014

    great spot to stop off

    Maintenance issues! In room tv unworkable, light above mirror out, side light out, when toilet flushed in shared bathroom the plumbing screams like a banshee.

    7.9

  • Maria
      United Kingdom
    June 27, 2014

    very friendly very accomodating food excellent my husband commented on it being a lovely pint [the beer]

    only that our stay was too short

    9.6

  • Venus
      United Kingdom
    June 25, 2014

    We liked the location and the scenery

    The room was too small and cramped.Furniture was old there was no shower gel in the dispenser.only 2 very small bars of soaps provided.

    3.8

  • Alan
      United Kingdom
    June 25, 2014

    Location. Good size Chalet.

    7.5

  • Anonymous
      United Kingdom
    June 24, 2014

    Pleasant welcome after along journey, good food. Room simple but OK for a journey break.

    6.3

  • Angela
      United Kingdom
    June 24, 2014

    Lovely quiet nice views friendly

    Didn't like the bathroom sharing

    5.8

  • Susan
      Canada
    June 22, 2014

    Coffee in the mornîng was just Nescafe.

    6.7

  • Tim
      United Kingdom
    June 22, 2014

    Location and views,comfort of garden room and food and drink

    eletric shaver point not wirking

    8.8

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