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The Cross Keys Hotel
High Street, New Galloway, DG7 3RN – Show map
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4 properties in New Galloway
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35 verified reviews
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Golf course (within 3 km), Fishing, Billiards, Windsurfing, Darts, Canoeing, Hiking, Cycling, Horse riding, Mini golf, Massage, Bicycle rental
Food & Drink
Restaurant, Bar, Breakfast in the room
Wireless Internet Hotspot is available in the business centre and charges are applicable.
Free! Free private parking is possible on site (reservation is needed).
Room service, Packed lunches, Car hire, 24-hour front desk, Luggage storage, Babysitting/child services, Laundry, Meeting/banquet facilities, Fax/photocopying
Non-smoking rooms, Heating, Non-smoking throughout, Designated smoking area
14:00 - 23:00 hours
07:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
The Cross Keys Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 35 reviews
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The two dogs (who eat some of my lousy salmon). Good shower. Nice breakfast room. Good bed with up-to-date sheets, pillows, etcetera.
Very small room. No chair, so the only possibility to sit was on the bed. Cooked breakfast, supposed to be very warm, really was to cold. I'm sorry to say, but the quality of the food in the restaurant was poor the evening we had dinner there. Salmon with a homemade soi-sauce? There was some kind of sauce, but it really wasn't homemade. And why not serving fresh tomato's for breakfast, in stead of canned one's?!
The hospitality was excellent and the facilities were very good. The added bonus was Oscar the dog, he is lovely.
We were a little concerned that we had to leave our keys on the reception desk when going out and the reception was unmanned.
Friendliness of owner and staff. Food was excellent.
On-street parking. Thick feather duvet in middle of summer. Pets in dining area.
Very friendly owner and staff although we didn't take our dog it was dog friendly so if we go again we will take him
It was very hot so we had the windows open and although not a great deal of traffic going through the village it was very noisy
Quietness and a landlady that went out of her way to accommodate any questions about where to visit
A bit remote
The staff and welcome were excellent. Very friendly and homely. Would easily book again if in the area.
There was nothing we didn't like. For the price it was excellent value.
location, comfort and good food
nothing worth mentioning
The owner of this hotel is looking to retire and to my mind she will be a great loss to the hotel trade. From the moment I arrived she went out her way to make my stay as enjoyable as possible. Absolutely nothing was too much trouble. The rooms were spotless and the bed was one of the most comfortable I have slept in. I stayed for 2 night and I enjoyed a few drinks in the bar before retiring to my room, on both occasion I have to say the locals made me feel most welcome and I truly enjoyed the local banter. If you are looking for a friendly,comfortable hotel that is very good value for money then you should look no further
The fact that I should have booked 3 nights instead of 2 ;0)
We were made to feel very welcome and had a enjoyable stay.
The bed was uncomfortable.
Friendly welcome, nice bar and good menu well cooked and presented. Good advice offered about places to visit. Would certainly stay here again.
Welcoming and comfortable. Just the job after a very long journey.
the food menu and service
the tea making machine in suite
Staff and others in Hotel were friendly and helpful and I could not ask for more
No parking, tiny room and small bed, food wasn't to the standard of the price suggested, no toiletries. Higher end price not reflected by mediocre facilities and general standard.
Recognition of having been given a small room by reducing bill by £20
Small room, bed & mattress uncomfortable, no toiletries or hair dryer
Friendly and helpful hostess. Good food. Relaxing atmosphere.
everything - from the moment we arrived we were looked after splendidly. excellent food, great atmosphere. Dog friendly too. highly recommend this hotel
Very comfortable small hotel refurbished to a good standard. Located in an attractive village. Good food. Biker friendly with enclosed yard behind hotel for parking.
Very welcoming, friendly and helpful. Dogs made welcome
We would have liked to have had a chair to sit on rather than sitting on the beds
Very friendly and informal staff. Great friendly atmosphere. Very quiet location but with access to lovely countryside. Good, home-cooked food. Nice to have the hotel dogs around.
Menu was a little limited during our visit.
Bikers made welcome with safe parking, excellent food and bar
Slightly off the beaten track in a quite village, yet relatively close to the main A75 Dumfries - Stranrar main road. Warm welcome from owner and staff. Excellent food.
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