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Market Place, Wells, BA5 2RP, United Kingdom – Show map
Excellent location – rated 9.6/10! (score from 420 reviews)
Rated by guests after their stay at The Crown at Wells, Somerset.
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22 properties in Wells
Including hotels, apartments, villas and more.
418 verified reviews
They speak your language!
The Crown at Wells, Somerset's staff speaks: Slovak, Romanian, English
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Golf Course (within 2 miles)
Food & Drink
Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Packed Lunches, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Non-smoking Rooms, Family Rooms, Heating
Slovak, Romanian, English
2:00 PM - 11:00 PM
7:00 AM - 10:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 420 reviews
Value for money
Show reviews from:
This restored 15th century coaching inn is situated in the heart of the small medieval city of Wells, by the cathedral green, just yards from the ancient marketplace.
Score from 185 reviews Good
Situated in England's smallest cathedral city, The Swan provides excellent accommodation and hotel facilities. The Swan makes an ideal base for exploring Somerset.
Score from 232 reviews Excellent
Set in a stunning location on Wells Cathedral Green, facing the West Front, the Ancient Gatehouse is well-located for exploring Somerset's beautiful historic areas.
Score from 145 reviews Good
This hotel is next to Wookey Hole Caves, 2 miles from the medieval town of Wells. It offers modern rooms with free Wi-Fi, a restaurant and free parking.
Score from 908 reviews Very good
Great location, super breakfast.
Awfully small bathrooms. Sink in the room and shower and toilet separate, strange arrangement. Horrid bed felt like you where sleeping in a coffin.
My room was full of character with a fabulous view over the market square
Location and staff friendliness
Did not like lunch facilities in the bar. Very, very busy on a Saturday lunch time, presumably due to market day. Nowhere else to eat in hotel as main dining room closed. Ate at nearby restaurant which was very good indeed.
We loved the four poster bed and the room and the staff and the location can't fault our stay at all
Car park could be bigger
Brilliant location next to Cathedral and Bishop's Palace. Our rooms were upgraded which was lovely. Wonderful to have not just a kettle and coffee/tea/hot chocolate, but an actual tea pot in the room: we sat by the window with a view of the Cathedral, relaxing happily after the journey before heading out to explore this super city.
Nothing - all good!
The best thing about this hotel was the location, right in the square opposite the bishops palace and abbey… the staff were courteous and even rang me up to explain that there was no room with a view in advance of my trip. This was impressive… but
The room was very noisy due to a pump or some machinery which went on ALL NIGHT and made sleeping impossible, also there was a few cm thin partition between my bed and the neighbouring room, which meant i might as well have been in bed with the people next door, i could here everything they were saying and their tv… these two disturbances made the room unacceptable at any price. The third problem was also major, there was no heating in the room, the radiator did not work at all… so i awoke to a cold room and went to bed in one. Lastly the breakfast was poor… one of the most depressing scrambled egg experiences i have had, a large plastic milk bottle was left on the breakfast buffet table, just little things which let a place down. The staff were friendly and courteous and did their best to deal with my complaints. I only complain if there is a need to, i am not a heart sinker by trade…!
Good breakfast and good location
Bar prices were a lot higher than I'm used to.
Right in the centre of Wells, therefore great for a stroll around the city. Parking on site with easy access out of the city
Mattress on the bed was awful and the early morning noise from the market square was annoying in the morning
This illustrious Hotel is set in a great location in the heart of Wells. The pleasant friendly staff, who were pleased to answer queries added to the enjoyment of my short stay. I ate in the hotel bar in the evening and the food was well presented and tasty. I definitely recommend this hotel and I most certainly would like to stay there again.
food very good and service generally quite good.
A certain lack of heating - radiator in room was always cold - though electric. heater provided.
Lovely spacious room friendly staff and very good food. A superb location to explore the area.
We were lucky and secured one of the four parking spaces. Imagine it would be difficult in high season.
Despite being an old and creaky building, every effort and detail has been made to make for a comfortable stay, even down to complimentary ear-plugs. Food was good to average.
Happy with everything. Staff very nice and helpful; we felt very comfortable staying there and were made to feel welcome.
The location was good. The bed was comfortable. The bathroom was well-appointed, but small. Parking was useful.
The lack of view. Over a roof with a frosted glass lower pane to hide the ugliness of the roof. The pipes in the room were all visible. The room was small and in need of much refurbishment. The 'honesty envelope' in which money should be placed if any breakages occurred is the first we have ever seen worldwide over 45 years of travelling and creates an unwelcoming atmosphere. The walls were thin and not soundproofed but the noise was eclipsed by a late night 'function' at the Town Hall about 50m away, which continued until 11.40 when the manager of the Crown kindly responded to our request to ask them to stop, as the licence only extended to 11.30pm. It had been impossible to sleep and so we got up and dressed to go down to see the manager.
The restaurant was superb, lovely food and as far as the staff were concerned, then just two out of three were absolutely delightful, namely Luke and Briice, both deserve much praise and are a credit to your hotel.
I wish someone had warned me of the extremely loud music coming from below, just supplying ear plugs was not enough?
Got to the crown and they had no reference of my booking with booking.com so had a anguish wait for a room!!
Staff were excellent over all and the hotel was great value.
Young Waitress at dinner let the other excellent staff down. A one off I'm sure.
Excellent breakfast, friendly staff, wonderful location for visiting the Cathedral.
Noisy boiler that came on all night, should have insisted on a change of room. My fault!
Good welcome and nice staff - responded to request for a particular room Great room with a view Good atmosphere in a busy bar Convenient parking Extremely convenient for market and cathedral
Radiator not working, but staff provided alternative heating
The location in the centre of town. The easy access to the Cathedral and Bishop's Palace and the food.
On a personal basis I found the mattress in room 1 too soft so didn't sleep well.
Electrics needed help.
friendly staff, Denise on reception especially was excellent. cosy, warm room good beers in bar surprisingly quiet given the expectation of possible market noise very enjoyable stay, thank you.
Lovely building, with character.
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