눉We booked a twin bedded room and requested that it not be up too many stairs and away from noise. We had to negotiate 24 stairs to our bedroom to the furthest possible room away from reception. On booking in to the room we found the shower room to be filthy and reported it. Maria attended to it promptly, telling us that the drains were a problem.The bedroom was located above the bar, where on Saturday night (the first of our two night stay to celebrate my birthday) a very noisy band played from 9:30 to 12 midnight, preventing us from sleeping. We asked to be moved, were told 'No'. We asked for a refund on the room and were promised a discounted rate, presuming this, incorrectly, to be a refund, we soldiered on. They deducted £20 for the inconvenience off our 2 night stay. Unbelievable. The Chef stating 'they were not a charity'. The crockery in the breakfast room was dirty on one occasion and wet on another. The tables were not clean. The Full English breakfast was not cooked properly. The Continental breakfast on the second morning was inedible - soggy croissant and unpalatable cake.
A total disaster from start to finish. Would not recommend the Crown Inn, Coniston to anyone, ever.
눇Helpful, friendly Maria. Who came to our aid immediately when we advised that the shower room, on check in, was dirty.