The Dial House    

Comfortable but small bedroom. Good shower and hot water. Very pleasant and helpful receptionist

Poor bar-man didn't know how to poor a gin and tonic. uncomfortable bar area. very poor breakfast. We didn't want cooked and the alternative was hopeless. Small packet of sweet muesli,and no fruit at all.

Lovely clean rooms, excellent bathroom. All the staff were very friendly and made us feel very welcome! Superb location and will definitely be returning!!

Excellent location and very quaint.

Room was laid out in an odd way so you have to squeeze past the bed.

Excellent breakfast Very clean bedroom Helpful staff Dog friendly Nice gardens

Poor choice of TV channels in room

Our room was fine, but we should have been informed that you had changed from a Hotel to a B&B. It is not as if you did not have time to do so?

The fact that we were not told you were changing from a hotel to a B & B. Also that the cook whoever they are managed to ruin excellent ingredients, the raw foods seemed fine but whoever cooked them did not cook them properly or well and then let them go cold to boot. Not good at all. Far too dear for what it was.

Love the Dial house

Did not like the promise of fine dining at the Grapevine. ...it's a con.

Bedroom was a really good size, excellent decor. Wonderful grounds and surroundings.

the location and the gardens were lovely.the town and the people were all very freindly and helpful and it is a quiet relaxing break.

The only thing which spoilt it was the breakfast on the last day,we felt as if we were being rushed out of the dining room,we thought that it let the hotel down compared to the breakfast we enjoyed the day before.

Location was excellent. Very good garden as you can see in the pictures

Great location and character, beautiful garden. Staff welcoming and friendly.

Quality of breakfast inconsistent. No proper shower in room, but not a big deal.

Excellent service , in particular the greeting and ever present helpfulness from the gentleman on reception from afternoon to night . Hotel location perfect within the village , breakfast and service excellent

Bathroom / shower area a little cramped but adequate - apart from that , no complaints

The staff at the Dial House could not have been more welcoming, on arrival we were upgraded to an attic room which was warm and very clean. The gardens were lovely and there was an open fire in the lounge area. The location of the hotel is very central with lots of eating places around.

Great Location - Friendly Staff, Nice facilities all in a really pretty old building

Nothing - everything was nice!

Comfortable rooms, easy to find in the centre of Bourton, good breakfast and friendly staff

Excellent hotel, very friendly, very helpful staff (they couldn't do enough for us), and comfortable rooms. The main house was very characteristic and old, but the Coach House was new, but beautifully fitted out. We were upgraded (without further cost) upon arrival at the hotel - we did not ask for this! When extending our stay, we were upgraded yet again! Would highly recommend this hotel to anyone.

Not all the bathrooms have full shower cubicles, those that don't have a shower included within the bath, but for those who find getting into and out of baths (especially roll-tops - high sides - my partner is only five feet short!), this proved difficult. The hotel does not serve dinner, although, that said, there are plenty of places within the immediate area where one can eat, so it doesn't pose a problem. 5* breakfasts served though!!!!

Complimentary upgrade. Attentive but not overbearing staff. Fantastic location.

no evening meals at hotel

The location is excellent in the centre of the Cotswolds. Staff was friendly and helpfull.

Much too expensive for a small room with hardly any room to hang your clothes and no shelves to put sweaters and t-shirts.

The bathroom was really nice with a very powerful shower and the room was lovely and warm which was very much appreciated after long country walks considering it was snowing outside! The location is perfect and there are lots of lovely restaurants and pubs close by.

The bed was soft but that is very much down to personal preference. For the price we were surprised there was no sky.

Four poster bed and roll top bath were fantastic. Location on the high street next to the water is fantastic with good parking. Lovely staff who were keen to help.

1)Coach House ground floor room was good as we had our dog but ....( see " didn't like" ) 2)Good hearty breakfast 3) Ideal central location for village

1) No dinner facilities on site 2) The garden looks secure .....but isn't !! Our little darling lab staged the great escape ( suggest fence should be extended to back wall ? )

The bedroom size/on suite was good staff are dog friendly location excellent very interesting history withbuilding

Poor facilities due to size of building small lounge bar expensive dinner menu lacks atmosphere due to guests not using hotel

Lights did not work in bedroom., Unable to watch tv due to poor signal.unable to get a drink from bar at 10.00 pm.access coridir to room 8 damp patches on wallcarpet poorly fitted Breakfast could have been better over priced !

Staff Breakfast Location

Shabby interiors Ants in bathroom We had stayed at this hotel before and were really looking forward to it. But there are new owners who seem to be sacrificing the little special touches for profit and, as such, we felt totally ripped off. For the money we paid to stay here, we could have stayed somewhere else and felt like treasured guests - we're sad about it but we won't be returning.

Position very central Comfortable room & clean Dining experience breakfast very nice. Easy Parking Excellent first impression

Evening meal not competative with local restaurants