The Diplomat Hotel  

I really liked my room. I had booked a single and it was more than enough. It was also nice and quiet and the staff made a big effort to make me feel welcome. They even put chocolates into my room and sometimes its the little touches that make the difference. The staff were friendly and the quality of the room considering the price was very good. They had every channel I could want on TV too.

It was just a little further away from my office than I expected but the walk was a pleasant one so it didn't really bother me too much. I had stayed in another hotel closer to the office two weeks earlier and the quality wasn't even close.

The staff was wonderful and so very eager to please. The location is very convenient for this part of London, too. I'll definitely want to stay at the Diplomat when I return to London and can look forward to being welcomed by the same friendly people and an excellent breakfast spread in the hotel's cozy dining room.

Staff extremely friendly and helpful. Location perfect for knoghtsbridge, Chelsea etc room clean.

Some facilities looking a little tired. Mattress might have been in need of replacing.

Friendly, helpful staff; well-appointed room with hair-dryer, trouser- press, tv and even complimentary box of chocolates, and excellent breakfast. They even looked after my bag for me next day, and gave me coffee and biscuits when I returned to collect it. All most welcome.

The Diplomat Hotel had an old world charm.The staff were very friendly, accomodating and courteous.

Warm but descret italian staff at reception makes you feel confortable: products at breakfast can be improved, but is not a complaint

The stuff was very friendly. The hotel serves great breakfast, unfortunately starting at 8.30 a.m. only on weekends. You can find teapot and bisquits + tea/coffee in the room for no extra-charge. The hotel manager leaves personal message with chocolates on arrival. I found it very nice and kind. In general the service is good, reception is always keen to help.

The lift is very authenic:) with manually closing doors. If you forgot to close the doors after exiting, it starts beeping. The room ( single) was tiny (though it is very common in UK), everything is very old ( bathroom was ok, renovated). But to stay in the hotel is very interesting for those who wants to find something very special about the country and architecture.

nice small hotel with friendly and helpful staff, very clean rooms and perfect location

shower

Very charming old-fashioned wide room; very helping staff (even italian- speaking), available 24 hours; conveniently located in elegant surroundings. Great quality/price ratio.

Breakfast could have had more choices

Very resonably priced, quiet central London location, walking distance to Knightsbridge and Harrods, in a quiet street with low traffic noice, excellent cooked breakfast in a bright, compact breakfast room. Staff were very friendly, and nice clean batchroom with lots of hot water. I would definitely visit again for private use (this was a business trip) as the location is superb.

The only very small negative is that the tap water is marked as not drinking water, and so perhaps a small bottle of drinking water could be left in each room.

The staff were very helpfull.

The room was very old fashoned and needed to be updated.

The location was excellent and very quiet. We were able to walk to Harrods and in the evening it was a pleasent walk to The Apollo Victoria Theatre. The breakfast in the morning was first class in a small but well run breakfast room.

The only thing I can think of that some of the decoration was a little "tired"