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Garston Street, Shepton Mallet, BA4 5LN, United Kingdom – Show map
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16 properties in Shepton Mallet
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164 verified reviews
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The Dusthole's staff speaks: English
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Golf Course (within 2 miles), Hot Tub
Food & Drink
Wireless Internet Hotspot is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Express Check-in/Check-out, Meeting/Banquet Facilities, Fax/Photocopying
Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
2:00 PM - 9:30 PM
7:30 AM - 10:00 AM
Children and Extra Beds
All children are welcome.
All children under 10 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 165 reviews
Value for money
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With a bar and restaurant, the historic Thatched Cottage is situated in the rural town of Shepton Mallet. Dating back 340 years, this Grade II listed property offers free Wi-Fi and free onsite...
Score from 129 reviews Excellent
Crossways is a traditional Somerset Inn at the foot of the Mendip Hills.There are spectacular views of the surrounding Somerset countryside towards the renowned Glastonbury Tor.
Score from 415 reviews Very good
Surrounded by views of the scenic Mendip Hills, The Highwayman Inn is situated in picturesque Shepton Mallet. It offers 14 refurbished rooms with private bathrooms, and free public on-site parking.
Score from 197 reviews Good
|Close to the Somerset and Mendip Hills, Longbridge House offers B&B accommodation in a AA 4-stars Grade II listed building in Shepton Mallet. Free WiFi access is available.|
The staff were very friendly, welcoming and went the extra mile to make us feel comfortable and special. The room was very clean and bed was comfortable and spacious. Breakfast, dinner and local ale were all delicious. Great value for money.
Attractive 16th century building. Accommodating landlord and staff Good breakfast
Everything, food room staff and the dog, made most welcome
loved the layout. the owner gave us a little history talk and a tour of the place after breakfast.
A nice old building. A nice English breakfast so long as you do not want anything healthy. Clean beds.
Dirty, cold, poor staff, argumentative staff, no hot water in wash basin with a blocked waste, mould in shower, no milk for room tea, no central heating working, dust everywhere, ripped towels, poor beds, hard pillows, lots of light bulbs not working in the bedroom. Worst hotel I have ever stayed in.
Good welcome, attentive staff, excellent breakfast, well laid out friendly dog,
Had cabin, very cold, imagine lovely in summer,
I found every thing good and I enjoyed my stay. Would not have a problem staying there agaiñ and probably stay there next year . I would love to stay there in the summer and take advantage of the courtyard. Relax and just take in the surrounding building.
Quite and Peaceful Friendly helpful staff Comfortable bedding Spacious room and bathroom Linen smelt clean and fresh
Food was heated up from carvery and was luke warm Room needed cleaning thoroughly it was dusty - could that be a feature as its called the Dusthole? plumbing needs attention wobbly loo could only get BBC1 and 2 on TV. Needs some investment
A nice welcome from Tony again and good to see that Jerry was still looking after the guests. Still doing mean evening meals.
Nothing to dislike.
The friendly welcome by all at this "real" pub with loads of atmosphere, good food and good beer.
No particular dislikes.
The Dusthole is as the name suggests an old style coaching Inn full of character and charm run by people who understand the building, the history and know they are custodians not owners. The restaurant serves substantial meals, bar serves good ales and all prices are reasonable. We stayed in one of the outdoor lodges which was quite, warm and very comfortable.
Shepton Mallet is not a place I would recommend for a night out. The town centre is tired and felt threatening at night.
The staff and of course Jake the Dog. The warmth and friendliness of the hotel. The food was exceptional... At the end of the day "The Dusthole" is a hidden gem!!!!! We will be going back!!!!!!!!
Nothing at all!!!!!
Character of the place, friendly people.
To be fair the heater in the bathroom didn't work in the morning. The hot air heater supplied in the room helped but it would have been more comfortable if the bathroom heater did as it was meant which unfortunately on this occasion it didn't.
The room was very spacious.
The room seemed damp and unaired. Shower was for little people only! Breakfast left little to be desired. Didn't think it was worth the money at all.
Not a very warm welcome; just handed the key Breakfast was a bit dried out as it was kept warm under lights Chilly in the log cabins Bit noisy
Staff very friendly and very welcoming. Rooms are huge.
The rooms are very tired, I thought the room rate was very high for the quality of the rooms, furnishings and fittings
Old builing with alot of character.Fantastic breakfast.
Food in the evening was average.
Food good. Located right on our cycling route. Fascinating old building. Friendly owner
Tired and musty feel to room
Old world charm and rumbling buildings
The Hotel needs a lot doing to it to bring it up to standard
Good to know there is a suitable pub with rooms in an area short of accommodation. I arrived far to late to eat, but enjoyed a pint of the local cider. The room was a pine-clad cabin, all perfectly clean and comfortable.
I was a bit nervous about parking my beloved Merc in the street, but nothing happened.
Very comfortable bed, lovely breakfast and the room was nicely decorated and mostly clean.
The staff weren't particularly friendly and the man who met me didn't offer to carry my bag even though I am a petite girl and there were several steps to the room. Breakfast was also not explained and I had to ask another guest how it worked (self service from the room round the corner). Although the room was mostly clean, it had large areas of cobwebs and could have done with a thorough dust. There was also a significant fire hazard in the room as the curtain rests on the heater - I had to bunch the curtain up to be able to heat the room safely. I contacted the owner immediately about this but I never heard back to know if he's done anything about it.
This time I stayed in the cabin at the back if the premises. I would defiantly stay in then again.
Great pub food and atmosphere.
Bathrooms need updated
The setting, location and traditional features of the property, ie log fire.. Wood beams, unlevel floor, walls and cieling .. All part of the character.. Staff were great, friendly dog making the place homely.. And a bed that gave me the best sleep iv had in years.
Electric Shower.. A pet hate of mine where ever I go.. Either too hot, too cold.. Too sharp or a dribbler. Apart from that I cannot fault. A lovely place to stay.
The hotel itself, I love old buildings and this hotel did not disappoint, with all it's nooks and crannies. I loved my room andthe bed was lovely and comfortable. The landlord was very friendly (so was Jake the dog) and informative.
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