The Elms Hotel  

floor boards creaky so did not sleep well breakfast very tacky

we were a bit unsure when we booked the room at this hotel as there were a lot of negative comments from previous guest's. Upon checking in the receptionist was very friendly. we asked for some taxi numbers and she offered to book the taxi for us. so sorry i dont remember her name, she was young, wore glasses and had dark hair.on first impressions of entering the room we were pleasantly surprised, the room was really lovely, (we were in the main building) even my 7 year old daughter was impressed. the bed was very comfy the shower was hot, i cant fault anything. overall we thought the room was really good value for money. we would definately stop again!

the only thing i would suggest is that the room attendants check the use by dates on the cream/ milk as the little cream cartons provided for coffee were past there use by date.

The staff were really friendly and helpful. The bedrooms had been recently done up and were really nice, comfortable and clean. I had breakfast there and it was well done. The bar is a nice place to relax after a busy day. Good location being close to rail station and town centre.

I thought the staff were very pleasant and helpful. Chairs near the bar are very grubby. Room was very clean and cleaner very helpful (helped me into my room) food is ok - good value

Room was clean and comfortable, Staff were friendly

Decent room .

No staff turned up in the morning to do the breakfasts for all the guests , they said she had an accident on the way to work however they should of had a back up system !

Very nice rooms along with a very warm and helpful reception food in restaurant was excelent and extremely good value for money quite location and grounds with easy parking stayed in room 14 which was of a high standard with its own sitting room so you could relax easily just a shame we couldnt stay longer perhaps next time. Enjoy staff worked realy hard and were always very helpful

We booked the elms because my husband spent a lot of time there as a teenager when his uncle was landlord captain and mrs mcmillen.we went with old photo,s which the staff were very interested.We stayed in the stable block it was very warm cozy and clean we have friends in retford so will be staying their again.

- Noisy - no hot water available - rubbish of previous occupant still in room

Since the last time I stayed, the rooms have been decorated and are of a much better quality, the beds are new and the bathrooms just how one would expect a hotel to be. Very comfortable, clean and welcoming

The best feature about the Elms is that it didn't feel like part of a characterless chain. The staff were also very good.

I was only using my room to sleep, so I didn't have high expectations but not even having a 'phone in the room seemed ridiculous. There was an old tv with no remote that didn't even work on my last morning. A light bulb needed replacing, The shower was held together with duct tape so I couldn't move the shower head. The bed covers smelled damp, so I got them replaced. The general effect was dark and dingy. The receptionist told me that the hotel is being completely refurbished (the week after my stay), so I'm curious to see whether that happens.

Was very clean and convenient. Comfortable and quiet as well