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21-27 London Road, Reading, RG1 5BJ, United Kingdom – Show map
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48 verified reviews
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The Faculty Serviced Apartments's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is needed).
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 12:00 AM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 48 reviews
Value for money
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Very spacious Very neat Very private Excellent location. Very central Good kitchen facilities. Good turn around period on response to complaint and resolving issues raised.
Instruction on heating should be part of the advance information, especially not toching the switch. Had 24 hours of cold because of that. Also that the heated water has a life span. Almost had a heart attack when the shower suddenly turned cold! No more hot water. The WIFI is only strong in the bedroom of App5.
no plug for the sink
Location was convenient, rooms opening to the courtyard are nice and quiet, other residents quiet. Great kitchen. Easy access.
Bed was very uncomfortable. It's a very worn old mattress, one can feel the springs. Apartment can be cleaner. Walls had scuff marks. There was dust and breadcrumbs on the sofa between cushions. Pity because it's a nice serviced apartment. Bathroom is a large room with the smallest shower I have ever seen. Easily a full bath or a walk in big shower room can be fitted instead there is only a small cubicle.
Quiet, spacious enough.
Toilet flush system was no good, and once it is used, needed to wait for tank to fill up for 15 mins before can be used 2nd time.
Good location to stay, spacious apartment for family of 4 (couple with a child and baby). Friendly and helpful staff, very responsive and solve our problems quickly. Reserved parking spot is a plus. We had a good time staying and will recommend this to our friends. Thanks to Claudia and Darren.
I have to say the shower is weak and I mean absolutely weak, made me missed my shower at home throughout our stay. I really hope they can improve that but I am not holding my breath. Also hot water is lacking if we already had showers in the morning and wanted to have another shower in the evening. You will need to switch on the additional water heater and wait for hot water but then if you are too tired to wait you are out of luck. The sofa in our appartment is uncomfortable to say the least. We stayed on 3rd floor and it kills me to pull all the heavy luggages upstairs after a long tiring flight. Not to mention carrying all the shoppings and baby home every evening. I am the only man in my family so it's all on me. Do not pick upper floors if you have a baby. We are lucky we didn't get any heat wave during our stay. The top floor apartments can gets really hot if you leave the windows shut in the afternoon while you go out.
Location, size of rooms, lay out of flat, service provided by staff- friendly & accommodating
Only duvets available despite being hot (a sheet would have been nice), oven didn't didn't heat up enough ( took hours to cook our toddlers dinner) so couldn't use
Very noisy uncomfortable beds only one toilet for 3 bedroom apart.
Location - proximity to facilities, shops, etc
Backs on to a fairly busy road - quiet with (double-glazed) windows closed but as it was a very hot week we were there we needed some fresh air and then it got a bit noisy. (We were on the ground floor.) Kitchen is minute - we mostly eat out! WiFi dropped intermittently - not a big issue, but a bit annoying.
Easy of access to the City.
On arrival, Claudia helped us find our way to the apartment, and the free parking provided is a bonus. The apartment is at a close position to University of Reading, London Road campus. It only took us few minutes to walk to the campus. And also very close to the Oracle Mall and surrounding river walk restaurants. A pleasant place and a beautiful small town indeed.
the apartment its self and nice big shower room
beds where too hard and an extra pillow would have been nice.
Clean and comfortable. Excellent location. Although the Wifi in my room was not working, the staff was very helpful and resolved the problem quickly.
Quite noisy even at night as it is in main street. I could hear people talking, shouting outside.
The apartment was perfect for our needs. It was spacious, well equipped and had everything we needed. Claudia was extremely helpful and provided outstanding customer service.
Nice clean apartment. Everything is well organized from arrival to departure. Liked the water dispenser and books/dvds in the entrance area.
Wifi needs improvement App 3 is on the main road from one side and close to the pub on the other, so it is a bit noisy.
Location to the centre. Ease of access information from the staff was good Quick to sort out the problem with the cooker but should have been checked prior to arrival
Failure in cooker no grill facilities or fry pan the Claudia did resolve the problem but checks should be made after each guest Bed in main bedroom very hard but others may like this
Good facilities, more spacious and better equipped than I'd expected. A lovely surprise close to Reading town centre.
Minor niggles - Car parking spaces could be a little "tighter" than comfortable depending on other users but I'm glad they were available. TV didn't seem to show any BBC channels effectively
A very nice apartment! I liked it a lot.
Lovely modern flat, great security, fast broadband
spaciousness, proximity to the Oracle (10 min walk) with great shopping and great restaurant choice, parking very very convenient! Claudia very responsive and check in was flawless with the lock box system.
maid service only 1xweek but were not provided with basic cleaning tools so unable to clean up after ourselves (ie hoover, glass cleaner for table, etc). Shower extremely small (30 inch x 30 inch pan) and very moldy. Mattress springs could be felt through the top--it's time for new mattresses, for sure. Flat had a slight odor to it--could not place it but mildly unpleasant. Ground floor flat (#3) is directly on London Street so quite noisy if you have the windows open--but at night we did not even feel safe to leave them open which was a shame because it was quite warm with the heaters still running in May!
apartment booking assistant very nice, try as much as they can to satisfied customer.
The cooking things is not very clean
excellent communication with the person who books the accommodation. Responsive when I had a problem with a lock; someone was there within minutes. The apartment are large and spacious, very clean and decent decor too.
Just the area as it is a bit noisy especially if you are a light sleeper. Clearly a vibrant area with things going on but a bit too noisy for me with happy people singing their way home. THE OTHER RESIDENTS WERE NOT NOISY IT WAS OUTSIDE.
Excellent choice for long stay. I would definately defend it.
the location was good, easy to get to everything. the staff were excellent, friendly and quick to help out when there was a problem
2 out of 3 of the beds were uncomfortable, the springs need changing but when we complained concerning 1 of the beds the staff were quick to assist.
Ambience of the Apartment and facilities provided
The Wi-fi signals need to improve.
Really comfortable, a pleasure to stay.
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