The Feathers  

Friendly helpful staff-large comfortable bed and a great location in woodstock.

Shown a very small but pleasant attic bedroom with a tiny cramped bathroom- Given the choice of 2 others-although a superior room was booked & paid for the rooms did not have the same standards as shown in photos?-The toilet did not flush very well.The room needed dusting-there was dust in the folds of the valance sheet & other areas. As this is marketed as a "fine dining" hotel-breakfast held high expectations- unfortunately it was disappointing-limited choice of prepared fruits & pastries-no fresh bakery style bread-average standard cooked breakfast with anything but the usual costing more money-1/2 slice of black pudding! & unpleasant greasy sausage. Staff training not appropriate when guests are eating! Pity a nice hotel-let down by some basic standards.overall I was disappointed with the experience even at the reduced room rate.i did not feel it was great value compared to other hotels in the area.

Great service. Excellent breakfast. Beautifully decorated room, well kept and clean.

Excellent high professional staff

I would like tea maker in the room

The rooms was lovely and the staff very attentive. Such a fantastic location. Wonderful!!

Fantastic meal in the restaurant. Comfortable room. Pleasant lounges and bar.

Strangely there was no mirror at all in the bathroom, unless you count the floor-level mirrors on the bath panel! We did request a shaving mirror but it did not materialise. Staff were a bit offhand - another customer's request for a restaurant table was met with a brusque response that the restaurant was full that evening. No apology or suggestions for alternative venues in the town.

Toilet in our room had blood-stained toilet paper in it . Flush didn't work at all well. Shower had very low power.

Lovely independent hotel in a great location in the centre of Woodstock village. Rooms recently refurbished to a high standard. Can't comment on food as did not eat in the hotel.

Lovely hotel but staff did not seem to know much about the area or about the history of the hotel.

The rooms were a little too modern, which made them look cheap rather than classy. Should have stuck to earthy colours and traditional fixtures/fittings to match the hotel and area.

I have stayed at the Feathers once before and generally been happy, although the rooms aren't air conditioned. They do have wifi in the hotel but it all comes down to what room you are in. Some rooms get very poor reception. The food is generally very good.

My room ran out of water, not just hot water. I mean completely, with no water coming out of the taps or shower. I was in the middle of shaving, which was a nuisance. They offered to move me to another room, but that was a hassle. I finished shaving using bottled water. The manager said they replaced their boilers and had tested the system but they clearly hadn't tested my room. They didn't offer a discount on either my dinner the night before or the room rate, and I didn't ask for one. It would have been a nice gesture. I won't go back.

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