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1-8 Highstreet, Helmsley, YO62 5AG, United Kingdom – Show map
Excellent location — rated 9.3/10! (score from 150 reviews)
Rated by guests after their stay at Feversham Arms Hotel & Verbena Spa.
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13 properties in Helmsley
Including hotels, apartments, villas and more.
149 verified reviews
They speak your language!
Feversham Arms Hotel & Verbena Spa's staff speak: French, English
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Outdoor pool, Garden, Terrace
Billiards, Hiking, Sauna, Solarium, Spa and wellness centre, Massage, Hot tub, Library
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Luggage storage, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
The Co-operative (0.2miles)
Helmsley Market Place (0.1miles)
Gepetto's Restaurant (0.2miles) Restaurant at the Feversham Arms Hotel (61yrd)
The Cocoa Tree (0.1miles) The Sugared Butterfly (0.1miles)
15:00 - 23:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 35 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of GBP 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 150 reviews
Value for money
Show reviews from:
In the picturesque North Yorkshire market town of Helmsley, The Black Swan is a stylish hotel with boutique bedrooms. The historic inn has an award-winning restaurant and tearoom.
Score from 192 reviews Fabulous
Nestled in the heart of the North York Moors National Park, Ann's Cottage and The Old Smithy offers holiday home accommodation with free WiFi access and free on-site parking.
Score from 11 reviews Exceptional
The Feathers is in the centre of Helmsley in the North York Moors National Park. It has 3 bars, and en suite rooms, some of which have views of Helmsley’s Castle.
Score from 153 reviews Very good
Situated on the A170 between Helmsley and Pickering, the George and Dragon Inn is in the heart of the North Yorkshire Moors National Park.
Score from 166 reviews Very good
The fabulous staff who did everything possible to make our stay perfect. Especially the ladies at reception who left goodies for us to apologise for defunct TVs.
Both Tv s in our suite were faulty as were the DVD players but the staff were as helpful as they could possibly be and by the second night had replaced 1 tv/DVD and made supreme efforts to enable us to use the bedroom TV. ( It is truly knackered and definitely needs replacing).
My husband fell ill on first night of stay we had to leave at 1am, night porter did not know what to do,still got charged for full stay disappointed that i had to ring them,no -one phoned me,good will gesture would have been nice!!
The room was very good & the staff were polite & knowledgeable.
Food & drinks expensive
This is a lovely hotel in a lovely village in a beautiful part of the country
We asked for a double bed and we got two singles pushed together. Loose tap in the bathroom and the room in general seemed rather tied
Liked room free upgrade
Time of 15.00 hrs rather late meant unable to use pool. No porter service ie. help with cases
small bedrooms paying extra surcharge for food on top off bed breakfast and evening meal price also menu same on both nights
The staff were very welcoming, friendly and willing to go the extra mile for us. Felt totally relaxed within 2 hours of being there. Food in the restaurant was beautiful. Loved the spa n we both enjoyed treatments.
Our first suite was disappointing but once we were moved, loved it ! Thought it would of been nicer to check in earlier than 3pm and didn't want to go so early either the following day.
I have been visiting for the last few years and I am never disappointed!
A great hotel. Close to centre of Helmsley with its shops and market. Lovely comfortable rooms with a touch of luxury. Food at dinner & breakfast was outstanding. Service was efficient and friendly. We have stayed before and used the spa which we enjoyed but unfortunately didn't have time this stay. Will definitely return for another visit.
an oasis of calm, excellent spa and very helpful staff
wifi did not seem to be available all the time
Just Everything Thankyou
The location is right in the heart of Helmsley and easy access to beautiful country walks Dinner is a truly fine dining experience with knowledgeable and helpful staff especially good about special dietary requirements. Very relaxed atmosphere and the spa staff are wonderful had best massage ever
Our room was small faced the road so car noise could be heard early mornings as double glazing was old and did not fit windows properly
Liked the location, the setting of the hotel, the bar was cosy and welcoming, the reception was prompt and effecient on arrival, we arrived half hour early so we had to wait for our room (24) but that was fine. The champagne was ready on ice in the room I had ordered and the chocolates so all was good, we had dinner that eve, though I thought a little over the top towards fine dining, it was an experience. We stayed 2 nights
On our 1st eve which was the 50th birthday we had dinner, I felt it was good but edging towards too expensive to justify it.. If it had been that little bit less than trying to be over the top fine dining we would have had dinner both night.. We spoke to other people in the hot tub and all agreed... We booked room service for the following morning for breakfast brought to the room and this was totally forgotten!!! I phoned to query it and it had been a total oversight and breakfast was brought to the room and service wavered which made up in a little way for the faux pas... When we got our bill for dinner we got a completely different bill to what we had eaten! It was somewhat cheaper but we told the waitress and she quickly swapped it for the correct one...
1. LOCATION 2, COMFORT OF ROOM.although very small. 3. Quality of Elemis products in room 4. Free undercover parking.
1. The reception staff did not know the procedure when using booking.com. It took along time and a lot of frustration ,Plus a phone call to my bank and BOOKING.COM.BEFORE WE WERE escorted by reception staff to our room. 2. The frustration did not end there on taking a shower in the morning I had to be rescued by my friend as the water was extremely hot and I could not get out of the bath. 3. We stayed in room 7 I could not get to sleep being disturbed by people having a good time.I knocked on room 8 thinking it was them making the noise sorry occupants of room 8 . I complained to reception staff the next morning but they did not offer to move us to another room even though that night there was 15 empty rooms!.Instead we were told that there would be no one occupying room 8 so it would be quieter for for us that night. The second night of our stay again it was noisy, this time the person in room 6 began banning on the adjacent wall as the occupant thought that we in room 7 were making the noise.I went down reception and the kind night receptionist had quietened things down. The next morning as we were thankfully leaving after our 2 night break,it occurred to me that the noise both nights had come from the lounge directly under room7 as it was an old building there does not appear to any sound proofing between floors.
Easy to find and plenty parking, friendly staff. Great place to relax and use as a base to travel the area
Limited menu,breakfast needs to be hotter,old world charm just needs a little updating
Lovely setting & great spa facilities. Bar & reception staff lovely and very friendly and accommodating.
Breakfast staff were extremely slow and not very welcoming.
Deluxe suite was very comfortable. Spa was good although abit pricey. Hotel very nicely appointed and had a fresh contemporary feel about it.
TV in room outdated. Restaurant very expensive.
Particularly the food - the tasting menu and the comfort of the room, as well as the charm of Helmsley
The spa facilities were lovley, the staff were welcoming and professional. Christin the waitress in the restaurant I was very impressed with her passion and keen attitude toward the job in hand.
I have been going for a few years the changing facilities and sofas in the spa area are looking a bit tired.
Pool and hot tub area We asked for a last minute wax and the staff were very accomodating Room was upgraded for free and was lovely
Location in very attractive area
Dinner was expensive for the quantity on offer. Dogs being allowed in areas where people were eating
Position of the hotel. Very friendly and helpful staff. Comfortable well appointed bedroom.excellent breakfast.
Whilst the dinner was very good it was expensive. An alternative dining option to the 2 rosette restaurant would prevent guests having to walk down the road to the pub to eat. We noticed several people did this!
Extremely comfortable suite. Excellent spa facilities and a great breakfast. We were very relaxed after our stay.
Location. Room was very nicely furnished and bed was really comfortable. Staff were welcoming and helpful. Parking good.
Bathroom was cramped. Room was too warm. Restaurant was extremely dark. Cooked breakfast was disappointing - potato cake not only looked unappetising, it was utterly bland and had a strange texture.
Staff so helpful and friendly from arrival. Gorgeous surroundings and very clean. Beautiful food and left feeling so relaxed! Cant wait to go back!
The only thing i could point out here would be how early the outdoor hot tub closes...not the same time as the pool even though its next to each other! Pool 9pm and hot tub 7pm.
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