The Fitzwilliam Hotel Belfast

The friendliness of the staff, and the fact that nothing was too much trouble

It was very stylish and close to all amenities within Belfast, staff were lovely and breakfast was amazing. Ill defiantly be staying again.

Enjoyed whole experience

The shower door would not close the steak at dinner was cold but minor fault would not make anything off them and will stay again

I didn't like how the concierge drove my car as he was taking it to park it he took off spinning an reving in it I would not do this to my own car so I do not like the fact that some one else feels the need to do so I don't think I should be spending lots of money on a car an lots of money for a night in te hotel for some one to treat my property like this I have sent a letter of complaint the the manager regarding this

loved everything staff friendly without being intrusive. food very good Room excellent. Would go again ,nice atmosphere

nothing

Luved the decor and the comfort, very chic and enjoyed it v much

Room, staff, bar everything was excellent

Nothing

Staff were really friendly. Stayed in a suite which was gorgeous. Loved the fact the floors were tiled in the room.

Wasn't offered milk with coffee at breakfast. Other than that small thing it was great.

Loved the location / staff friendliness and help - and facilities

Booking arrangement - we thought we paid for stay and breakfast. Confirmation showed £165 inc option for breakfast. Phoned Booking.com Thurs and confirmed. On check out found only accommodation paid - initially asked for £33 -then paid £25 showing booking confirmation print- out. A little embarrassing - checked card account on return home and only £140 taken with breakfast left out. Why is it arranged like this - I thought I'd paid for all and was ok with £165 as total

Amazing value for money. Gorgeous rooms, first class service. Loved this hotel.

nada! Everything was perfect!

Loved everything about the Fitzwilliam Hotel, room, staff, food, wss excellent! Felt so welcoming an comfortable through out my stay.. thankyou for a lovely weekend!:)

Very good location. Excellent staff and valet parking service.

Dirty bath water still in the tub upon arrival. Breakfast was poor, temperature was lukewarm at best and part of the order was missing. Dressing gown should be provided in the room without having to ring guest services for it. I would expect a whole lot better for a "5" star hotel! Would not stay here again if I return to Belfast, this hotel was not worth the price.

Very friendly and helpful staff central location comfortable and clean rooms

Very poorly lit - they need to employ a lighting engineer. As we got in the lift one couple said to us "Have you brought your torch?". WiFi was not readily accessible in our room. Only car parking is valet at £17 No gym.

Loved the super attention from the staff at the hotel. Nothing was a problem.

Had asked if it would be possible to have an early check in. My companion had travelled through the night and needed a rest. This wasn't possible and my friend was very tired all day.

Location excellent comfortable bed and decor of room was nice

Hotel looked quite shabby in places not befitting a four star hotel , went to bar in evening for cocktail four other people in the bar yet took over 15 mins to get our drinks carpets in bar were very grubby

Everything it was lovely

All the staff we met were very helpful, courteous and above all friendly.

We did not experience any problems.

Very big bed. Sometimes when you book good hotels over booking.com you get bad rooms. Not this time though! It was great!

Excellent food. Very friendly staff. Midleton and Green Spot whiskies in the bar.

Loud music in the bar after theatre. Made getting together with friends for a relaxed chat impossible, so retired to foyer. Problem there is that the lights over the tables are below eye level so you've got to look around them or under them. Bad detail. You either need lower chairs or higher lights.

Beautiful Decor Friendly and helpful staff Bonus with air conditioning

Slightly expensive

convenience to everything eg, shops,restaurants etc

standards not as high as previous stay, eg towels well worn, no welcome letter in room as before,no nibbles or nuts at bar as before,breakfast marmalade used to be pure luxury, no bath robes in room.etc. Lovely Hotel but slightly letting standards slip from previous stay.

Central location Informative concierge and front desk staff Good internet

Price for breakfast - high Parking rate of 17 GBP per day - high - 1 1/2 blocks away you can park for 25 GBP for the week

When we arrived at the hotel, we were greeted by a lovely concierge who took our bags and parked our car. He was very friendly & helpful. Reception staff were also friendly & welcoming. All staff were conscientious, great top class service! Absolutely excellent hotel and the cost is inviting on the wallet also! No hesitation to recommend The Fitzwilliam Belfast, l will defo be back!

Excellent staff, warm, comfortable, restaurants and bar service very good

We stayed in an apartment which was actually a lot better in reality than the photos which is always a nice change. I asked the Hotel Reception to book us a "fine dining" restaurant and surprise us. The Concierge booked us a table at Deans Restaurant and we had a fabulous meal. All the staff, Reception,Concierge, Bar and Restaurant were friendly, polite and helpful with all our requests.

That we only had the time to stay one night .......