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Newest reviews for The Frenchgate Restaurant & Hotel

  • Anonymous
      United Kingdom
    20 August 2014

    The staff were very attentive and friendly. The location was good and the food was of a very high quality.

    The restaurant was a little expensive, and it would have been better if you could choose which courses you wanted, rather than having to opt for all five courses!

    9.2

  • Anonymous
      United Kingdom
    20 August 2014

    the friendly informative welcome,the great service and the beautiful room.A wonderful nights sleep in peace and quiet with an excellant shower in the morning.The breakfast was delicious and perfectly served.Hope to return.

    nothing

    10

  • Angela
      United Kingdom
    10 August 2014

    room was very luxurious. the bathroom out of this world. the receptionist was very bubbly and informed us of some lovely walks to go on.

    10

  • Davinder
      United Kingdom
    10 August 2014

    Breakfast Fish & Chips Staff

    nothing

    9.2

  • Pauline
      United Kingdom
    7 August 2014

    great breakfast, nice staff, parking fine. very clean.

    shower cubicle a bit small.

    8.8

  • Isobel
      United Kingdom
    3 August 2014

    Comfortable and relaxed.

    10

  • Jillian
      United Kingdom
    1 August 2014

    Super friendly welcome and service.

    Weak Wifi reception which only mattered as we were there for 'Le Tour' and wanted to catch up.

    7.9

  • Will
      United Kingdom
    30 July 2014

    As soon as we entered the Reception area it was apparent this hotel was well looked after, really tastefully decorated and the welcome we received second to none. The young girl behind Reception was very friendly and most helpful with good knowledge of the area recommendations of restaurants and places to visit nearby. We ate at a fabulous French restaurant Rustique in the town centre & breakfast the following morning at The Frenchgate was absolutely delicious. The owner is very friendly and polite indeed & made us feel very welcome.

    I can't honestly think of anything at all, only the fact our stay wasn't longer as the hotel garden area was something we didn't have the time to enjoy

    10

  • Dawn
      United Kingdom
    29 July 2014

    Everything, stayed in the bridal suite which was fantastic,breakfast was lovely, location, friendly staff, just wish we could have eaten in the restaurant during our stay - will definitely return

    Nothing

    10

  • William
      United Kingdom
    25 July 2014

    I can not fault it in any way, excellent.

    10

  • Anonymous
      United Kingdom
    22 July 2014

    Superior boutique hotel.

    Nothing to dislike.

    9.6

  • Philippe
      United Kingdom
    20 July 2014

    Staff,accommodation,food.

    Nothing to report.

    9.6

  • Richard
      United Kingdom
    17 July 2014

    Almost everything, the location, parking close by for free, a short walk into the Market Place, the friendly and helpful staff, the lovely fresh breakfast and more. I will definitely be back.

    The bed in Room 4, the Paris room was not that comfortable though a good size for a single room. It was very hot and the ceiling fan was on and much appreciated when I arrived. I couldn't manage to switch it off on the first night or back on again on on the second day. It wasn't very intuitive. I wasn't sure if it had broken down or I had simply pressed the wrong switch.

    9.2

  • Susannah
      United Kingdom
    12 July 2014

    location, room, staff and food all superb! Thank you so much!

    10

  • Anonymous
      United Kingdom
    10 July 2014

    Super clean, well appointed rooms and friendly staff. Great breakfast

    Only a fixed 5 course menu available for dinner! We would have stayed if a price for fewer courses had been a ailable

    10

  • Anonymous
      United Kingdom
    8 July 2014

    The hotel staff were extremely friendly and helpful, with nothing too difficult to help us with. The hotel itself was beautifully set up, very clean and comfortable, with all the amenities you would want on a short or long trip. The gardens were beautiful and it was nice to be able to sit outside in the evening with a local beer. The restaurant food was of a very high standard, and the atmosphere friendly and informal. I could not recommend this place enough and will definitely make a return trip.

    The wi-fi was not particularly strong and often dropped out.

    10

  • Jasmine
      United Kingdom
    7 July 2014

    The bespoke bed with separate mattresses and room overlooking the quiet garden.

    9.6

  • Andrew
      Kuwait
    26 June 2014

    Davis, and all the other staff were fantastic. They couldn't have been more accommodating and helpful. What sets it apart is the attention to detail that has been applied to almost every part of the room.

    Nothing

    10

  • Robert
      United Kingdom
    24 June 2014

    Best place ever stayed at many places working for national charities and got better than the top range hotels and made more money available for thecharities

    Nothing

    10

  • Phil
      United Kingdom
    24 June 2014

    excellent Service,Quality Food and Wine in the restaurant. Stayed in the Cottage which was very great includes a stand alone victorian bath which was great

    Nothing

    8.8

  • Steven
      United Kingdom
    22 June 2014

    The food and service are excellent. A very enjoyable stay....will make repeat visits.

    8.5

  • Katie
      United Kingdom
    20 June 2014

    Excellent host !

    9.6

  • Gill
      United Kingdom
    18 June 2014

    We had expected to be able to have dinner as the write up was so good, but the restaurant was closed that evening which was very disappointing.

    8.1

  • Alistair
      United Kingdom
    15 June 2014

    The food was outstanding. The attention to detail by the staff was exceptional. We came to stay in Richmond for our son's passing out parade. Thank you Natalie, Calli & Alice for making our stay even more special.

    Couldn't get Wi-Fi in the bridal suite.

    10

  • Allison
      United Kingdom
    3 June 2014

    The friendly staff, the high comfort standard of the room

    We stayed for two nights & the room was not serviced at all while we were there.

    9.2

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