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59-61 Frenchgate, Richmond, DL10 7AE, United Kingdom – Show map
Excellent location – rated 9.2/10! (score from 119 reviews)
Rated by guests after their stay at The Frenchgate Restaurant & Hotel.
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16 properties in Richmond
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119 verified reviews
They speak your language!
The Frenchgate Restaurant & Hotel's staff speaks: Romanian, Polish, Italian, French, English
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Grounds, Terrace, Sun Deck
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
Romanian, Polish, Italian, French, English
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
There is no capacity for cribs in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 119 reviews
Value for money
Show reviews from:
Overlooking Richmond's cobbled market square, and the Norman castle, this charming Georgian hotel full of character and warmth is only 4 miles (6.4 km) from the A1.
Score from 233 reviews Very good
The ivy-covered Scotch Corner Hotel is ideally located at the A1/A66 junction in close proximity to Darlington and Catterick. Newcastle, York, Leeds and Middlesbrough are just a short drive away.
Score from 433 reviews Excellent
Originally built in 1835, The Croft is in the historic village of Croft On Tees, overlooking the River Tees. It has a health center, a bar/lounge and a restaurant.
Score from 318 reviews Very good
Located in the heart of Richmond, this small hotel is well-situated for exploring the beautiful scenery and features of the town.
Score from 68 reviews Review score
The room facilities and restaurant service and quality were outstanding. Decor and character of the Hotel matched the history of the town and surrounding areas. I have now stayed in Single, Double and Superior rooms during several visits and confirm all rooms are of a very high quality of appointments and comfort. All staff were very friendly, attentive and professional in every respect.
There is essentially nothing negative to report.
Very welcoming and friendly staff Fabulous room with feature in room bath. The bed was massive and very comfortable. The restraunt menue was mouth watering.
Breakfast and bathroom
Rooms are tight on space
From the moment we walked into the hotel we knew we were somewhere special. David's wonderful greeting made us feel so welcome and when we walked into the Bridal Suite we were blown away. Words wouldn't do the room justice, suffice to say that it's so unique you need to be there to appreciate it. We ate at the hotel too, the staff couldn't do enough for us and the food was marvellous, as was the breakfast. We'll certainly be coming back to stay in that room again, many thanks to you for such a wonderful experience. Steve & Andrea
Almost everything. The hotel is very elegant situated in an historic part of the town. The welcome is exceptionally warm and inviting. The room I had was a 'spacious' - yes spacious - single. Breakfast is excellent - cooked to order, no rubbery fried eggs and greasy bacon at the Frenchgate. The set dinner menu at £ 39.00 cannot be described as cheap. However, it is good value for money. You can't get a Bentley for the price of a small Fiat. My advice to guests, particularly older ones such as myself is to 'treat yourselves' - after all you are only spending money that your offspring would waste after you have cast off your mortal coil.
A minor one really. The hotel is not easy to find on a dark November night. The dark green sign outside is poorly lit and the name, elegantly written in gold, I think, only readable from close by. But just a minor grizzle form a born again GOM
Pleasant staff, comfortable bed.
Dinner disappointing for£39. Charged £9.95 for glass of wine. Sorbets in edible -no apology. Absence of drawers in bedroom - lived out of cases. No heating in bathroom. Difficult to find car park.
The bridal suite was amazing, the bed was so comfortable
Wifi was rubbish
v good location as the bed was comfortable and tired after a walk I quickly had an early evening snooze and when interrupted by loud dance music through a wall from some fellow guests. After some puzzlement about where the music was coming from it was dealt with efficiently and effectively. The breakfast was good [but] Staff were friendly and helpful [to extent facilities allowed them to be] The place has obvious potential to be a really nice, comfortable and a good place to stay, if only the staff were better trained and facilities improved a bit
My visit began with being told my 'personal customer service assistant' [or some similar term] would show me to my room and talk me through the features. This was followed by a demonstration of a light switch on the side of the bed [ok useful], a gabbled long list of features in the ensuite being explained including a shower with 'aerated water', a bathroom basin without a plug claimed to be ecologically friendly - as if wasting water can ever be - underfloor hearing and to finish obviously most impressive of all a heated mirror. Felt like being talked AT by an estate agent which wasnt what I needed on arrival. After settling in, I later asked about the laundry service which my 'customer service assistant' at reception had no idea how to do having only been there 3 months and apparently not having been trained - there having been no demand for it. It turned out after asking a colleague that the service was sameday only which of course only works if you stay more than one night - no doubt explaining the lack of demand. And ended with the comment 'its because we dont do this onsite, but we do provide a 4* laundry service'. Many B&Bs offer overnight laundry service, yet a hotel claiming to be 4* and with nearly double the prices to match doesnt. Alas there is neither a laundrette nor dry cleaner in Richmond open after 5pm on a saturday and the one that closes at 5pm doesnt reopen tlll monday morning [I arrived too late to get my laundry done]. There only seemed to be about 2 staff about and there are I think 9 rooms so it's not their fault at all. The owners might do better not to advertise the service or better to find space for a washer dryer - much more useful than blue led lighting, even if not as 'flash'. I did try the '80% aerated water' shower - it is very odd as you take a shower and do get clean but dont really feel like you've been properly soaked like you do in a normal good shower or a bath.
Cooked breakfast. Prices of wine Pillows and mattress too firm. 'Corkage' prices detailed in the in room folder.
The position of the Hotel was great for us, just off the Town Centre and the staff where excellent and showed a genuine interest in our needs,we have already booked for a return visit next year.
Good quality breakfast with well varied menu served at our table. Courteous and helpful reception.
The Extra King Size bed was out of proportion to room area. Would have preferred normal double bed and maybe an easy chair. Disinclined to take advantage of restaurant for dinner since menu and therefore cost were inflexible.
We stayed in the Bridal Suite otherwise known as the "Mousey Thompson" room and the huge four poster bed was fantastic! Very comfortable and huge. The shower room and spa bath were wonderfully relaxing after walking around Richmond and the castle and we had a really good evening meal in the restaurant. The breakfasts were very good too. We'd love to go back there sometime for another special occasion as we celebrated our Ruby wedding anniversary there.
Bar prices were a bit expensive, especially for a Yorkshire Lad!
Excellent quiet location with easy parking in front of hotel. Pleasant atmosphere.
Room with lots of character but only one bedside table and no shower. The dining room is ordinary and £39 for 3-course dinner was a lot. Breakfast OK but could have been more and service was casual.
Very friendly staff. Alice on reception and David the owner were extremely nice and helpful. The building is lovely and very nicely decorated. The room/bed/shower room were great with underfloor heating in the shower room which was fantastic on a cold morning. Lovely quiet location on a pretty street.
Absolutely no complaints. Would definitely stay there again if we return to Richmond.
The staff were very attentive and friendly. The location was good and the food was of a very high quality.
The restaurant was a little expensive, and it would have been better if you could choose which courses you wanted, rather than having to opt for all five courses!
the friendly informative welcome,the great service and the beautiful room.A wonderful nights sleep in peace and quiet with an excellant shower in the morning.The breakfast was delicious and perfectly served.Hope to return.
The Lady who served breakfast
room was very luxurious. the bathroom out of this world. the receptionist was very bubbly and informed us of some lovely walks to go on.
Breakfast Fish & Chips Staff
great breakfast, nice staff, parking fine. very clean.
shower cubicle a bit small.
Comfortable and relaxed.
Super friendly welcome and service.
Weak Wifi reception which only mattered as we were there for 'Le Tour' and wanted to catch up.
As soon as we entered the Reception area it was apparent this hotel was well looked after, really tastefully decorated and the welcome we received second to none. The young girl behind Reception was very friendly and most helpful with good knowledge of the area recommendations of restaurants and places to visit nearby. We ate at a fabulous French restaurant Rustique in the town centre & breakfast the following morning at The Frenchgate was absolutely delicious. The owner is very friendly and polite indeed & made us feel very welcome.
I can't honestly think of anything at all, only the fact our stay wasn't longer as the hotel garden area was something we didn't have the time to enjoy
Everything, stayed in the bridal suite which was fantastic,breakfast was lovely, location, friendly staff, just wish we could have eaten in the restaurant during our stay - will definitely return