Beds uncomfortable, pillows hard?? Plastic bath that bent and moved when using shower, cracks in tiles in bathroom, extractor fan not working in bathroom, towels were badly needing replaced,had to guess what the stuff in the bottles supplied in bathroom was (all labels said moisturiser, when it wasn't ) window in bedroom not working properly, room looked tired, busy hotel with noisy wedding parties who let children run up and down corridors slamming room doors. (Which tbf the hotel staff did deal with eventually) Meals were expensive for what was actually on plates, small portions, 'fancy presentation' cooked breakfast was the same.
Staff were friendly and helpful ,great setting for hotel. Good base to visit other areas.