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Score from 427 reviews Good 7.9/10

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Score from 157 reviews Very good 8.4/10

Newest reviews for The Garden House Hotel

  • Jane
      United Kingdom
    2 September 2014

    The staff were very nice

    The cleanliness of the hotel is not as is should be very disappointed in that respect

    7.1

  • David
      United Kingdom
    2 September 2014

    Big hotel, easy parking, nice bedroom and opposite the outlet stores

    Loud drunk people slamming doors, arguing, fighting and rapping on the windows from 01:00 to 02:15

    7.5

  • George
      United Kingdom
    1 September 2014

    Location. Friendly staff

    Room very dusty, Glass marks on furniture, tray with tea/coffee facilities sticky. No plug for sink in toilet. Shower dripped all night, towel rail thick with dust and rusty. Wardrobe door stuck. Breakfast horrendous. Luke warm dried up offering. Very poor

    5.4

  • Derek
      United Kingdom
    31 August 2014

    Nice location Staff helpful & pleasant Plenty of room. Food good, but breakfast could have bean warmer. Storage for clothes.

    Needs refurbishment Rooms not the most comfortable Menu OK, but not particularly to our taste.

    6.7

  • Anonymous
      United Kingdom
    31 August 2014

    Food was good Setting good Nice frontage with lovely flowers and garden areas Pleased to learn it is under new management and upgrading is in progress

    Very dated and tired room Shabby bathroom

    5.4

  • Anonymous
      United Kingdom
    30 August 2014

    Nice spacious room with a big comfy bed and clean crisp linen. Staff were friendly and helpful and breakfast was nice. Good value for money.

    There were a few broken tiles on the bathroom floor which were a little sharp.

    8.3

  • Bernadette
      Australia
    29 August 2014

    Location to town was 5min walk. The staff were helpful. Good parking available and lovely gardens surrounding the hotel.

    8.8

  • Terri
      United Kingdom
    28 August 2014

    The gardens - Must see! Comfortable beds Friendly service Great location

    under refurb - slight paint smell

    9.6

  • Jeff
      Australia
    27 August 2014

    This place is beautiful the room we stayed in was big and the meals were very nice we would have stayed longer.

    Nothing.

    9.6

  • Mark
      United Kingdom
    26 August 2014

    Location of the hotel was excellent for all amenities within Gretna and wedding venues.

    The hotel is in desperate need of a complete refurbishment. The decor and fixtures and fittings are very dated and tired looking. The interior of the hotel is very large and open plan and could benefit from a new floor plan. It needs too feel more homely and therefore comfortable.

    6.7

  • Yvonne
      United Kingdom
    25 August 2014

    good price,great location,food reasonably good (not a great choice),though the breakfast was very good

    Needs a bit of TLC,foyer/lounge carpet needs renewing and bathroom needs re-grouting and sealing

    7.1

  • Christopher
      United Kingdom
    25 August 2014

    The location is excellent, breakfast was lovely, nice coffee, a good start to the day. The lobby has great views and is very spacious.

    The room was poorly kept, the beds were not very comfy. The staff were very slow and the bar had a nasty stale ale smell.

    4.6

  • John
      United Kingdom
    23 August 2014

    Room layout very good Food very good Comfort very good

    Room wanted a good steam clean Cleaners need to be trained to hotel standard

    7.5

  • Anonymous
      United Kingdom
    21 August 2014

    next to the motorway 1st class stay

    6.7

  • Stephen
      United Kingdom
    21 August 2014

    Nice and relaxed place to stay

    Needs a little up dating

    7.1

  • Edward
      United Kingdom
    19 August 2014

    Good food Clean

    Needs an update with the decor

    8.3

  • Jason
      United Kingdom
    19 August 2014

    Beds, breakfast

    Decor and bed linen

    8.3

  • Gavin
      United Kingdom
    17 August 2014

    The fact workmen in the hotel paint sheets noise etc

    4.2

  • Gerwyn
      United Kingdom
    14 August 2014

    The customer service. Bar prices. Ample parking.

    The place was a little tired. Menu and food need a bit of improvement.

    6.7

  • Barbara
      United Kingdom
    14 August 2014

    Decent breakfast, clean room

    8.3

  • Stephen
      United Kingdom
    14 August 2014

    The hotel rooms were very big. Even had a jacuzzi bath, which was nice. Staff were helpful and pleasant.

    The hotel is a little tired looking. the restaurant and bar area could do with a few partitions it break it up a little.

    7.9

  • Martin
      United Kingdom
    10 August 2014

    Big open plan restaurant / lounge

    Rooms really dated..bathrooms need updating...would be a beautiful hotel with some money spent on it..

    4.2

  • Alan
      United Kingdom
    10 August 2014

    Really friendly and helpful staff Lots of hot water all the time Clean bedlinen and towels Good breakfast buffet Quiet sleeping environment

    Bathroom grout required attention External courtyard full of weeds

    7.5

  • Andrew
      United Kingdom
    10 August 2014

    Quiet location, near retail outlet centre. Unusual, but pleasant and spacious room. Good value for money.

    8.3

  • Paul
      United Kingdom
    9 August 2014

    Location

    Everything else.. advertised as good honest food, I paid £8.50 for cheap microwave spag Bol, Bed was like a marshmallow, carpet was filthy got 2 bites on my ankle. Asked for quiet room and got put next to the stairs, so had people going up and down all night.

    3.3

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