Best Western Naseby Hotel  

location

The boiler broke and we didn`t have hot water for most of our stay - it did eventually get fixed but with a wedding to attend and only a cold shower on offer it wasn`t a good experience.

The room was very well decorated and the facilities excellent. There were plenty of clean towels and the electrical items, tv, kettle etc all worked (which in my experience) is novel. The Bed was a little uncomfortable but they are never like your own are they? The breakfast menu was super and I would have no hesitation in recommending the food. The English breakfast was top notch and the staff had no hesitation providing our specific requirements with the food.

Convenience for artgallery and town centre good breakfast choice convenient parking ambience of old coachig hotel

tv on in all public rooms change of name from The George by which it has always been known

Refurbished room was lovely & bathroom looked like it had never been used. Breakfast really nice as you could order just what you wanted & was freshly prepared

Room was cold when we got back at night & air con only started to work when the temperature was increased to 32 degrees on the keypad

Lovely clean, comfy, modern room & ensuite - both newly decorated. Staff very friendly and helpful. Enjoyed breakfast - a good selection of fruits, yoghurts, cereals and danish pastries as well as the usual cooked breakfast selection. I was attending a conference nearby and as I didnt like the food there, the staff at the Naseby kindly made me a sandwich for lunch each day and packed me off with more danish pastries all free of charge. Used room service one night and this was also of a high standard. A very nice hotel.

Brand new rooms all redecorated to a high standard so everything very new and clean. Very comfortable bed and lovely bathroom.

The windows were dirty probably due to the recent redecoration of hotel

one overnight stay - impressed with the decor of the hotel and facilities - good selection in restaurant - staff friendly and efficient - would use the Naseby again

The welcome we received from reception was excellent. Room service was also excellent. We have only one complaint. At breakfast we received no welcome (ie. A good morning would have been nice). We had to ask for milk for our tea, we also had to ask for toast and we only had a pot of tea with no extra water (which is always provided in all the hotels we have stayed in). Milk and sauces were taken from a table that had been used. In our opinion this spoiled an excellent hotel. The breakfast we had was excellent and most enjoyable

This is a hotel finishing off a full refurbishment. The rooms have been totally modernised and are well equipped.The dining room was fine and the food good and reasonably priced. We were well satisfied with the hotel.

The council are still mucking about outside the hotel and making access difficult. No fault of the hotel.

Excellent food, great attentive staff, the hotel has just been completely refurbished to a very high standard

We heard terrible reviews about this hotel and to be fair only booked it as the only hotel available on the night we wanted to stay. The service was impeccable (i'd forgot toothpaste and they went and bought us some!!), the breakfast was very nice and the room, although q small, was very clean and comfortable. Would definately stay again

Room a little small but thats about it!!

Still a building site, although renovations are being made. I was given a bigger room as my friend complained, still not a lot of room.