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2 Greenside Place, New Town, Edinburgh, EH1 3AA – Show map
Excellent location — rated 9.1/10! (score from 152 reviews)
Rated by guests after their stay at The Glasshouse Autograph Collection by Marriott.
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436 properties in Edinburgh
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152 verified reviews
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The Glasshouse Autograph Collection by Marriott's staff speak: Polish, Spanish, English
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Food & Drink
Breakfast in the room
No parking available.
Room service, 24-hour front desk, Luggage storage, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift, Non-smoking throughout, Air conditioning
Polish, Spanish, English
14:00 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 152 reviews
Value for money
Show reviews from:
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Just off the Royal Mile and near Edinburgh Castle, this boutique hotel boasts luxurious rooms, a gym and a restaurant. There are superb views across Princes Street Gardens. Free WiFi is also...
Score from 758 reviews Fabulous
Central location , Marriott brand
No restaurant, or any other facility associated with a 4/5 start hotel
First of all, this is unique property. I booked one of the studio suites and the balcony overlooking the square was easily the most remarkable aspect of this hotel. The room itself was spacious with a great layout. The roof garden is fabulous. The staff were friendly and helpful when approached.
The location leaves something to be desired. It's on the edge of a somewhat sketchy area of town, and a bit of a walk to get to the sections most tourists will want to visit. The bar/lounge area is little more than a wider section of the hotel corridor with a small bar up against one wall and not the sort of place you'll find yourself socializing and making new friends at the end of the day. While courteous, the staff were largely absent and standoffish: little more than a smile in passing when crossing the lobby. All in all, while I enjoyed my stay at this unique, quirky boutique, it's not up to the standard of other 5-star hotels I've stayed in, and I think I'd have been really disappointed if I didn't have the large suite with a balcony. For the money, I think you'd be better served staying at one of the more traditionally luxurious 5-stars in the old town.
Didn't get my request for a balcony Air con incredibly loud when in operation and came on with a real "clunk" - poor maintenance. Its looking a bit tired for a premium price point.
Position, beautiful building, decoration and layout, roof gardens, views from roof garden / balcony, great rooms, good staff.
Slightly more corporate feel now it's Marriott as opposed to privately owned, less 'quirky' than it used to be.
The majority of the hotel staff were very friendly,
but lack of hotel business experience.
Good supply of tea and coffee.
Being asked to provide a fifty pound deposit, taken from bank, and would get back in seven days, after i had paid fully for room. Long walk from lifts to room. Pillows not good very thin. Bed was like sleeping on a trampoline. Breakfast expensive at nineteen pounds.
The hotel was amzing and so different to where I have stayed before. Staff were very good and loved the comfortable honesty lounge area which was very politely staffed by nice young waiters.
Quirky & different from the norm.
Decor a little too dark, especially in the corridors.
Nice and modern design; Very friendly and helpfull personal;
Small breakfest only
Lovely room with direct access to roof garden. Central location. Very friendly and helpful staff.
Bar area a bit dark but would be very cosy in the winter!
The place was well presented and the rooms were clean and well equipped. Very comfy bed.
I felt it wasn't quite worth what I payed for it. It was lovely but just wasn't quite special enough for me to spend that amount again
Superb location, smashing building and friendly and attentive staff
Nothing at all!
Location Garden access Friendly staff Nice breakfast.
Room Very Pleasant and Breakfast was good.
A very unpleasant and stressful experience and not worth the hassle! With great expectation we arrived outside the hotel at a small, totally inadequate 'Taxi' rank where we were forced to double park in a busy bus lane while we went to reception to enquire about parking. We were advised that it was a simple matter of going up the road, turning left and left again into the multi storey car park. Asked if there was anyone to help us with our bags we were told unfortunately, no. So, to the continued aggravation of queuing traffic we unloaded the car and then returned to park. Carefully following the instructions - arrived at underground car park with much relief only to be confronted by a closed barrier with no apparent means of entry. Backed out and continued down road to another underground car park which also had a barrier and was ' Private' ! No signs for Hotel parking - Nothing!! Continued to bottom of road which was a dead end ! Turned round and back up to main road which of course was one way only which forced me away from the Hotel and into the busy City traffic and a great deal of confusion - particularly aggravated by the new Tramway. I eventually found my way back to the Hotel after some 15 or so minutes only to have to repeat the original trauma of parking outside.I am now angry. Returned to reception and insisted to be accompanied to the car park.After a further 10 minute wait a young man appeared and came with me. When we eventually got back to reception we then had the challenge of finding our own way to our bedroom ! On a positive note - the room was very pleasant. Breakfast the following morning was another challenge. There were no directions or signs to the dining room AT ALL. And not a sign of any staff to ask.When, however we did eventually find the dining room after a long walk, the breakfast, I have to say, was extremely good. There can be little doubt about the money spent on this Hotel.
They upgraded our room to a suite and the view was awesome! The suite was nice and modern. Overall, nice hotel.
Breakfast was not included and was quite pricy.
Hard to find the parking garage - not marked. Also very inconvenient to go from garage to hotel - very far. Rooms were on end with no elevator - needed to haul bags up a flight of stairs. One young man was very helpful - the rest of the staff were NOT.
Staff were unfriendly, room was tiny, over priced.
Lived the roof top garden and our balcony!!!
Leaving we had such a nice time!
Perfect stay !!!! Amazing hotel and staff , recommended :)
Unusual design. Free room upgrade! Honesty bar Welcoming and helpful staff
Good location. Clean, comfy, spacious room with great sized terrace
Constant smell of air fresheners throughout hotel.
The reception staff were first class
Roof terrace is beautiful. Bed was remarkably comfortable Balcony room was great Management willing to make amends for disgruntled patrons including free meal, wine and a discount on the stay. TV and Media facilities in room were great.
Zero atmosphere... like walking into a library.. quite uncomfortable and unwelcoming. Restaurant is severely overpriced. There were several flaws with the room including leaky shower, train style suction toilet and non-working extractor fan, lack of privacy on terrace view rooms, faulty keycards. Romance package = 6 strawberries and an unbranded bottle of plonk in a bucket (£70.00 extra per night). Bit of a dodgy area of town. Staff seem broken or soul-less and tend to need to delegate or refer to someone else for any given query you may have.
Close to railway station, could walk everywhere we wanted to go, plenty of places to eat close by, IDEAL
Room was nice and location
Air con was broken temp would not go under 25 degrees Told hotel and the supplied us with a table fan they said the air con won't work because the hotel was full
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