눉We stayed for two nights (Friday and Saturday). When we went for breakfast both days, we had a 10 minute wait and were then shown to tables that were not clean from the previous guests and were told to just go and get our breakfast and it would be ready in 5 mins. I would have preferred to wait 5 more mins at the door than have to face that. For a 5 star world class hotel that's not what I'd expect. They said that they were busy both days, but there were many empty tables. I think they were just understaffed. I reported this to reception at the end of our stay. I got the impression they had heard this before.
The service at the main hotel bar, the golf club bar and Deseos restaurant, although very polite and helpful, the staff were slow in serving us. Again I think down to lack of staff.
눇Very friendly, helpful, welcoming staff. Excellent facilities, great setting.