The Grand at Trafalgar Square

Sehr großes, komfortables Zimmer, sehr gute Dusche, tolle Lage, würde jederzeit wieder dort buchen.

Die Mehrwertsteuer (VAT) wurde verrechnet, obwohl sie über booking.com bereits inkludiert war. Erst nach Vorzeigen der Buchungsbestätigung (in engl. Sprache!) wurde die VAT wieder abgezogen!

Die Zentrale Lage des Hotels ist super

Der Service ist langsam. Die Zimmer waren um 15:30Uhr immer noch nicht gereinigt worden. Das Hotel sei momentan understaffed. Der Concierge wusste nicht, wo der Abstellraum für das Reisegepäck war.

Super centrale Lage, sehr nette und hilfsbereite Mitarbeiter

sehr gute zentrale Lage, gute Ausstattung, sauber und gut eingerichtet (weil noch relativ neu?), unschlagbares Preis-Leistungsverhältnis für diese Lage in London

Zimmer für englische Verhältnisse groß. Tolle Lage in London.

Zimmer war erst gegen 15:00 verfügbar. An einem Tag kam kein Zimmerservice.

Clean, quiet room with great modern furnishings. Very comfortable. I felt quite safe as a woman traveling alone.

The hotel itself was great, but the staff was a disaster. My check-in experience was so incompetent that it took longer than the late-night drive from Heathrow (really). Housekeeping did not regularly remove and replace used glasses and coffee mugs (sometimes they were removed but not replaced, other days replaced, etc.). Housekeeping took but did not replace soiled towels left on the floor after several days. When I finally ran out of all towels, I learned that the hotel had no clean towels available. They were finally delivered by a nice staff member, but at 11 pm. Let me reiterate: the hotel itself was great and the location was unbeatable. The staff was remarkably ineffective for the caliber of the hotel (and the price).

The staff were very accommodating with an early check in and having booked two rooms they ensured they were very close to each other. A faultless location for a city break.

My room was clean and well appointed and all the staff I met were helpful friendly and efficient.

Breakfast is in a most inhospitable bar (for first thing in the morning, anyway) and is extremely basic for the money charged

My daughter and I stayed for one night, and we were really pleased that everything we wanted was right on the doorstep, from the tube to the enbankment. Trafalgar square is five minutes walk away.The hotel felt very safe and secure with the room key used as a pass in the lifts.

As we only stayed room only, we didn't have a look around. our time was only a short one. There was nothing to dislike.

We got a fantastic rate on booking.com. Great location. Easy walk to all the sights and shopping. Staff was very friendly and helpful. We did not see a ton of staff walking around, which I appreciated. It was easy to get someone if you needed. Loved the chilled water dispenser. Hotel was clean and the room was very comfortable.

I enjoyed the Grand because it was a great location, nice and quiet and clean and pleasant staff.

Only that I didnt notice you could get an extra pillow from end of corridor! And the lifts were a bit slow - sorry.

Its location is perfect. It is in very city center, the most important things to visit are around the zone. Perfect to spend a few days visiting. Underground two minutes walking. Facilities good, more than expected for london. Everything is according to its web site (visit it as the rooms shown in its web are exactly the same as the one you will stay in)

Just bear in mind that prices do not include VAT taxes, so final price is a bit higher. Pay attention also to breakfast prices. Make sure what you are paying. You can have as many coffee, toasts, croissant as you want just for 5pounds but if you just have one slice of ham or cheese or take just a piece of fruit the price goes up to 10pound and if you take even just one sausage 12 pound.

I think you have to think providing an iron in each room