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The Grand at Trafalgar Square
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When would you like to stay at the The Grand at Trafalgar Square?
Top
Based on
267
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Edward
Mature couple
Tunbridge Wells,
United Kingdom
October 28, 2009
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The location of the hotel is great, The room was small and expensive |
5.5 |
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Peter
Mature couple
Wakefield, West Yorkshire,
United Kingdom
October 21, 2009
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Went to see a Show Oliver and of course the Wife Shopping and some sightseeing |
7.5 |
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Valerie
Mature couple
Savannah Georgia,
United States of America
October 21, 2009
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The location was fabulous for theatre and ease to getting around London via underground or simply on foot. Near alot of tourist sites. Our room was in the front of the hotel so it was quite noisey from road and pedestrian traffic. Also vat was added onto our room which was suppose to be included in original price. This added an extra 100 pounds onto the cost. |
9.5 |
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Anonymous
Young couple
United Kingdom
October 19, 2009
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I stay regularly at this hotel for business. It is in a good central location for my meetings, for restaurants and transport links. There are not enough lifts in this hotel! During busy periods you may have to let 2 lifts go by before you can catch one. This time round we were allocated a room on 3rd floor so we could use the lifts at the other end which made access a lot quicker and less cramped. |
8 |
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Christina
Group
London,
United Kingdom
October 5, 2009
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The reception staff were superb. I asked for a non-smoking room via booking.com, turned up to be advised that there were none available. I then asked to be given alternative hotel as I simply could not stay in a smoking room. After dicussions, a room became available see above. if asked to book a non-smoking room one expects such |
7.5 |
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Brian
Solo traveller
Rochester,
United States of America
September 30, 2009
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you had nice beds and great AC/fan system in the room the toilet flusher broke and I had to do make shift pluming to get nme thru my 2nd day there |
8 |
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Philip
Mature couple
NOTTINGHAM,
United Kingdom
September 17, 2009
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Excellant location. Room very comfortable and clean. Friendly efficient staff. Lack of towels - only one hand towel provided between two people. Bath towels were far too small. Tea & Coffee provided very minimal. Didn't have breakfast as too expensive. |
8.5 |
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Michael
Mature couple
Indianapolis,
United States of America
September 17, 2009
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Location was superior for the first or second time visitor. Greatly appreciated the gym facilities and filtered/bottled water and laundry facilities. Yzs no lobby. |
9 |
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Sandy
Family with older children
redondo beach, california,
United States of America
September 4, 2009
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The room was big and clean. The staff was excellent. The location was great. The room was quiet. There were great ammenities. |
10 |
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Stanley
Family with young children
Pasadena,
United States of America
September 4, 2009
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Polite staff - Close to shopping, food and transporation - Close to attractions. Beds little small. |
8 |
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Ann
Solo traveller
Dartford Kent,
United Kingdom
August 25, 2009
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It was very close to transport, shops and important monuments |
9.5 |
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Julie
With friends
Derbys,
United Kingdom
August 19, 2009
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very comfortable,quiet and relaxing, nothing to much trouble for the staff |
7.5 |
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Anonymous
Young couple
United Kingdom
August 19, 2009
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Excellent Location. great place to stay for exploring london, lots of location in walking distance. Hotel itself is 'Grand' free water bottles on each floor, great for taking with you on a day out. |
8.5 |
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Thomas
Family with older children
Clara,
Ireland
August 10, 2009
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Location, location, location! Central to everything for a short city break. We also loved the automated checking in and out facilities. Buses outside the door, a tube station across the street and Trafalgar Square on your doorstep - what's not to like? |
10 |
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Andrew
Solo traveller
Bristol,
United Kingdom
July 27, 2009
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It was near my destination It has to be the smallest hotel room I have ever stayed in! £177 for one night, no breakfast, in a box. |
5 |
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Anonymous
Mature couple
Canada
July 26, 2009
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Central location. Close proximity to attractions. No view from window except blank wall. |
7 |
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Anonymous
Young couple
United Arab Emirates
July 22, 2009
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At the weekend rate of £100 per night, it really did represent unbeatable value |
10 |
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Sarah
With friends
York,
United Kingdom
July 10, 2009
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Good central location on the edge of Trafalgar Square. It was easy to check in and out and had everything that we needed. The bar closed at 10.30pm - not something that i would expect of a hotel of this standard. |
7.5 |
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Willie
With friends
Columbia,
United States of America
July 10, 2009
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Rooms were clean; bathroom was really nice, and the shower was really nice and spacious. The purified bottled water station on each floor was especially useful. Staff was polite and very helpful. Location is perfect!! Room was a little smaller than I anticipated for two people. Also, i didn't like the closet that was in the corner; it was kinda difficult to get into, and just really took up valuable space. |
10 |
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Ari-pekka
Solo traveller
Tampere,
Finland
July 8, 2009
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Location, cleanness There was a wall about 1.5 m from the window so absolutely no view, VAT added to the price even if the reservation stated that the price included VAT |
8.5 |
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Joel
With friends
Bloomington,
United States of America
July 7, 2009
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The location was perfect; right in the middle of everything. The room was very nice and was quiet even though we were on a busy street. |
8.5 |
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Van
With friends
Euless, Texas,
United States of America
July 6, 2009
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Everything. 2nd visit here, another scheduled soon. Spacious rooms, awesome staff, convenient location. Internet connection (both wired and wireless) is sketchy but no charge....happened last time i stayed also. |
9.5 |
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Robert
Mature couple
LINCOLN,
United Kingdom
July 1, 2009
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Excellent location and access to transport. Very good quality bed and quiet, comfortable room. We are not inclined to take breakfast but if we did then the separate cafe style facility appeared expensive and remote. |
9.5 |
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Anonymous
Solo traveller
United States of America
June 26, 2009
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Clean, quiet room with great modern furnishings. Very comfortable. I felt quite safe as a woman traveling alone. The hotel itself was great, but the staff was a disaster. My check-in experience was so incompetent that it took longer than the late-night drive from Heathrow (really). Housekeeping did not regularly remove and replace used glasses and coffee mugs (sometimes they were removed but not replaced, other days replaced, etc.). Housekeeping took but did not replace soiled towels left on the floor after several days. When I finally ran out of all towels, I learned that the hotel had no clean towels available. They were finally delivered by a nice staff member, but at 11 pm. Let me reiterate: the hotel itself was great and the location was unbeatable. The staff was remarkably ineffective for the caliber of the hotel (and the price). |
8 |
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Lindis
With friends
northants,
United Kingdom
June 24, 2009
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We arrived at the hotel to find that the computer system had cancelled our booking, this wasnt a problem as there was a room available, only this room was not caterered for 3 people, 2 cups, glasses, tea, sugar etc, I told reception about this and they said someone would bring more cups, I also said that the third person had no sheets/bedding for the sofa bed, they said that when we went out if we tell reception we are going out they will send someone to the room to make the sofa bed up, when we arrived back at the hotel at about 12.30am this wasnt done, so I had to go back to reception to tell them this wasnt done and then wait for someone to bring bedding to the room, also there was problems with the keys, out of the three key cards we had only one of them worked. |
5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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