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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Trafalgar Square (0.2 miles)
Show map The Grand at Trafalgar Square

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Newest reviews for The Grand at Trafalgar Square

  • Anonymous
      Spain
    August 27, 2014

    Possibility for smoking rooms.

    9.2

  • Clare
      United Kingdom
    August 27, 2014

    Have stayed at The Grand before due to the location - literally two mins walk to Trafalgar Square or the Embankment, and central to everything this part of London has to offer. Rooms are comfortable and equipped with everything you'd need. Would definitely use again. Would try and get a room over looking Northumberland Avenue next time as they are larger than the one we had this time around.

    Reception is too small and we found we had to queue for a while to check-in/leave bags as no separate concierge desk.

    7.9

  • Mary
      Australia
    August 26, 2014

    location location location location location location location location location location location location location location location location location location location

    everything else to do with the grand everything to do with check in, and service. rude rude staff. no amenities.

    5

  • Anonymous
      Australia
    August 23, 2014

    Awesome facilities so close to Trafalgar square and the other sites

    Needs a late night food menu

    9.6

  • Michael
      Ireland
    August 22, 2014

    This was our first trip to London. The hotel was very centrally located and we were able to enjoy all the tourist attractions with ease.

    Didn't feel there was anything to dislike

    8.8

  • Julian
      United Kingdom
    August 19, 2014

    Friendly staff and lovely room, in an excellent central location.

    10

  • Ruth
      United Kingdom
    August 19, 2014

    Excellent location

    Cigarette burns in duvet cover - stains on pillow cases!

    7.1

  • Garry
      United Kingdom
    August 17, 2014

    Everything!

    10

  • Gillian
      United Kingdom
    August 17, 2014

    I liked the staff, the location, the room, the bar. the club quarters and the ease of getting around.

    There was nothing to dislike.

    10

  • Yj
      United States of America
    August 9, 2014

    I could do my own laundry, the room was comfortable

    The check in lady was a bit snotty.

    7.5

  • Peter
      United Kingdom
    August 5, 2014

    Location was perfect for our first time , close to shopping and all the sites . Would defently go back.

    Nothing really , bed could of been a bit more comfy but perfectly okay for a night or two.

    7.5

  • Lisa
      United Kingdom
    July 30, 2014

    The location is fantastic, the rooms have everything you need and are confortable

    The express check out machines didn't work, if they had, it would have reduced the queue at check out.

    9.6

  • Frida
      United Kingdom
    July 29, 2014

    -friendly staff -brilliant location -spacious room -nice breakfast (but a little bit expensive), although we did not have to pay for our little boy, which I'm happy for as he only had a sandwich. -price was good as we got an offer.

    -bathroom wasn't the nicest. The shower felt a bit yucky as when water was on, it did not go down the drain, it stayed in the shower as the drain was probably clogged. -the room felt quite damp, and was terribly warm, we had the air condition on, but it made me not have a good nights sleep, as it was too noisy. -the "view" was of a little courtyard so that wasn't great either.

    6.7

  • Kathryn
      United Kingdom
    July 29, 2014

    Very comfortable bed Quiet

    View of roof and walls Check in took a long time and no info was given Very basic

    6.7

  • Mascha
      Netherlands
    July 29, 2014

    Excellent location just off Trafalgar Square Chilled water/ice dispenser.

    little run down hallways

    7.9

  • Patricia
      United Kingdom
    July 24, 2014

    All of it

    the fact the bar was shut on a sunday eve

    9.6

  • Mircea
      Israel
    July 23, 2014

    Location-excellent

    Brekfast-not included

    7.1

  • Margaret
      Australia
    July 21, 2014

    The staff on the reception desk were fantastic. I wasn't happy with my room and they went out of their way to remedy the situation, finally giving me a fantastic room at the front of the building, with large windows and plenty of space.

    The lounge area being on the second floor with no seating to wait in the lobby area.

    9.2

  • Ronald
      United Kingdom
    July 20, 2014

    excellent friendly staff good location nice decor

    room was very hot and stuffy

    9.2

  • Anonymous
      Australia
    July 17, 2014

    Stayed only one night, but would go back again: - staff super friendly - great location - spacious rooms

    Nothing.

    9.2

  • Anonymous
      Malta
    July 16, 2014

    being central

    room didnt match what i booked... eventually they changed it for us

    6.7

  • Geraldine
      United Kingdom
    July 13, 2014

    The hotel foyer is beautiful with all the original marble. Provision of water & ice machine. Room size

    Nothing

    10

  • Olli
      Finland
    July 13, 2014

    The location.

    The staff didn´t notice me at all when arriving. They were amateurs in many ways.

    5.8

  • Gemma
      United Kingdom
    July 10, 2014

    Was a beautiful hotel with great facilities. The staff were very friendly and professional. Would definitely stay again.

    9.6

  • Michael
      United Kingdom
    July 10, 2014

    The staffs are excellent in service, the place is well near the centre of every location and overall of the room is good.

    No in room service after 11:00pm

    8.3

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