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The Grand at Trafalgar Square
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Comentariile clienţilor
Comentariile sunt ordonate după limbă şi dată cu un maximum de 25 comentarii
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Adriana
Călător singur
Bucuresti,
România
1 iulie 2009
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este foarte bine situat, iar pretul este acceptabil, camerele sunt noi, hotelul este locat in fostul minister al apararii personalul....retin garantie, fara sa anunte, pentru 45 de zile |
6.5 |
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Anonim
Călător singur
Irlanda
13 iulie 2009
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This reviewer provided a score but did not have any comments |
8 |
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Sarah
Cu prieteni
York,
Marea Britanie
10 iulie 2009
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Good central location on the edge of Trafalgar Square. It was easy to check in and out and had everything that we needed. The bar closed at 10.30pm - not something that i would expect of a hotel of this standard. |
7.5 |
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Willie
Cu prieteni
Columbia,
Statele Unite ale Americii
10 iulie 2009
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Rooms were clean; bathroom was really nice, and the shower was really nice and spacious. The purified bottled water station on each floor was especially useful. Staff was polite and very helpful. Location is perfect!! Room was a little smaller than I anticipated for two people. Also, i didn't like the closet that was in the corner; it was kinda difficult to get into, and just really took up valuable space. |
10 |
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Christine
Călător singur
HUDDERSFIELD,
Marea Britanie
8 iulie 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Ari-pekka
Călător singur
Tampere,
Finlanda
8 iulie 2009
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Location, cleanness There was a wall about 1.5 m from the window so absolutely no view, VAT added to the price even if the reservation stated that the price included VAT |
8.5 |
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Joel
Cu prieteni
Bloomington,
Statele Unite ale Americii
7 iulie 2009
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The location was perfect; right in the middle of everything. The room was very nice and was quiet even though we were on a busy street. |
8.5 |
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Van
Cu prieteni
Euless, Texas,
Statele Unite ale Americii
6 iulie 2009
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Everything. 2nd visit here, another scheduled soon. Spacious rooms, awesome staff, convenient location. Internet connection (both wired and wireless) is sketchy but no charge....happened last time i stayed also. |
9.5 |
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Robert
Cuplu matur
LINCOLN,
Marea Britanie
1 iulie 2009
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Excellent location and access to transport. Very good quality bed and quiet, comfortable room. We are not inclined to take breakfast but if we did then the separate cafe style facility appeared expensive and remote. |
9.5 |
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Anonim
Călător singur
Statele Unite ale Americii
26 iunie 2009
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Clean, quiet room with great modern furnishings. Very comfortable. I felt quite safe as a woman traveling alone. The hotel itself was great, but the staff was a disaster. My check-in experience was so incompetent that it took longer than the late-night drive from Heathrow (really). Housekeeping did not regularly remove and replace used glasses and coffee mugs (sometimes they were removed but not replaced, other days replaced, etc.). Housekeeping took but did not replace soiled towels left on the floor after several days. When I finally ran out of all towels, I learned that the hotel had no clean towels available. They were finally delivered by a nice staff member, but at 11 pm. Let me reiterate: the hotel itself was great and the location was unbeatable. The staff was remarkably ineffective for the caliber of the hotel (and the price). |
8 |
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Lindis
Cu prieteni
northants,
Marea Britanie
24 iunie 2009
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We arrived at the hotel to find that the computer system had cancelled our booking, this wasnt a problem as there was a room available, only this room was not caterered for 3 people, 2 cups, glasses, tea, sugar etc, I told reception about this and they said someone would bring more cups, I also said that the third person had no sheets/bedding for the sofa bed, they said that when we went out if we tell reception we are going out they will send someone to the room to make the sofa bed up, when we arrived back at the hotel at about 12.30am this wasnt done, so I had to go back to reception to tell them this wasnt done and then wait for someone to bring bedding to the room, also there was problems with the keys, out of the three key cards we had only one of them worked. |
5 |
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Anonim
Cu prieteni
Marea Britanie
17 iunie 2009
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The staff were very accommodating with an early check in and having booked two rooms they ensured they were very close to each other. A faultless location for a city break. |
10 |
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Alan
Cuplu matur
Colchester,
Marea Britanie
17 iunie 2009
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Ease of check-in and check-out, location close to amenities. No restaurant / breakfast room for exclusive use of hotel guests. |
8 |
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Clare
Familie cu copii mici
Southampton,
Marea Britanie
12 iunie 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Katharine
Familie cu copii mai mari
Louth,
Marea Britanie
12 iunie 2009
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My room was clean and well appointed and all the staff I met were helpful friendly and efficient. Breakfast is in a most inhospitable bar (for first thing in the morning, anyway) and is extremely basic for the money charged |
10 |
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Sara
Familie cu copii mai mari
Scarborough,
Marea Britanie
8 iunie 2009
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The location was great for shopping and eating out in Covent Garden, also the theatres. The staff were very polite and efficient. Taxis are hard to come by directly outside the hotel and there was no concierge to flag one down - consequently, we had to drag our luggage back to The Strand to hail one! |
8.5 |
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Margaret
Familie cu copii mai mari
Knypersley,
Marea Britanie
4 iunie 2009
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My daughter and I stayed for one night, and we were really pleased that everything we wanted was right on the doorstep, from the tube to the enbankment. Trafalgar square is five minutes walk away.The hotel felt very safe and secure with the room key used as a pass in the lifts. As we only stayed room only, we didn't have a look around. our time was only a short one. There was nothing to dislike. |
10 |
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Anonim
Cuplu matur
Statele Unite ale Americii
31 mai 2009
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Fantastic location right--we walked everywhere, but buses, taxis, tube were all right outside the door. Comfortable room was excellent value for the price. Free WiFi and computer connections in the room were a plus. The Club Quarters features were great for business and/or independent travellers not looking for traditional concierge, bellhop, and valet services. We liked everything. |
9 |
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Barbara
Cu prieteni
Cleveland Hts.,
Statele Unite ale Americii
28 mai 2009
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We got a fantastic rate on booking.com. Great location. Easy walk to all the sights and shopping. Staff was very friendly and helpful. We did not see a ton of staff walking around, which I appreciated. It was easy to get someone if you needed. Loved the chilled water dispenser. Hotel was clean and the room was very comfortable. |
10 |
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Anonim
Grup
Germania
28 mai 2009
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the rooms were cancellled at the check in time! |
8.5 |
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Susan
Cu prieteni
Bangor,
Marea Britanie
27 mai 2009
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I enjoyed the Grand because it was a great location, nice and quiet and clean and pleasant staff. Only that I didnt notice you could get an extra pillow from end of corridor! And the lifts were a bit slow - sorry. |
8 |
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John
Cuplu matur
Dorking,
Marea Britanie
27 mai 2009
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the room and facilities were excellent and they were very amenable about our early arrival |
9 |
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Laura
Cu prieteni
Madrid,
Spania
24 mai 2009
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Its location is perfect. It is in very city center, the most important things to visit are around the zone. Perfect to spend a few days visiting. Underground two minutes walking. Facilities good, more than expected for london. Everything is according to its web site (visit it as the rooms shown in its web are exactly the same as the one you will stay in) Just bear in mind that prices do not include VAT taxes, so final price is a bit higher. Pay attention also to breakfast prices. Make sure what you are paying. You can have as many coffee, toasts, croissant as you want just for 5pounds but if you just have one slice of ham or cheese or take just a piece of fruit the price goes up to 10pound and if you take even just one sausage 12 pound. |
7.5 |
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Margaret
Cuplu matur
cleveland,
Marea Britanie
22 mai 2009
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Everything, including the size, decor, cleanliness and comfort of room. Reasonably priced and very central hotel The lift, and lack of explanation about using room card to work the lift |
9 |
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Philip
Cuplu tânăr
Billericay,
Marea Britanie
19 mai 2009
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This reviewer provided a score but did not have any comments |
6.5 |
Comentariile clienţilor exprimă opiniile personale ale clienţilor Booking.com care au completat un chestionar după şederea lor la hotel. Aceste opinii nu reprezintă neapărat opiniile Booking.com
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