The Grand Hotel  

The breakfast was excellent! plenty of choice and hot toast made to order. Staff were attentive and did not have to wait for service. Bar area was very relaxing and lovely views! Room was comfortable but would like a balcony next time! Very quiet at night so managed to sleep very well. Thoroughly enjoyed our stay and would deffinately return for another break.

the breakfast was always plentiful and staff in restaurant were very attentive.I liked the replenishment of toiletries and tea/coffee every day in our room.The decor in the foyer/entrance and bar and the facilities were very nice and made the hotel more authentic.There was also a turn back service every night which we thought was a nice touch but we didn't use this. We were glad we chose The Grand after walking into the very busy Marina at night to find it very noisy boisterous and full of young drinkers on hen and stag do's!! All in all we had a very nice relaxing 4 nights here.

The noise from the train station as we were at the back of the hotel and as it was such lovely weather we needed to keep the windows open.

great will stay again

Attention to detail. Comfort and atmosphere. We felt well looked after

The welcome and efficiency of staff, Dacor and cleanliness of hotel, Luxurious and relaxing atmosphere.

Temperature in some the rooms, very hot.

The situation is perfect. A lovely walk along the front to Torquay (with an all important loo halfway along). Frequent buses outside the hotel into Torquay. Staff always pleasant and helpful. This was our sixth or seventh stay. Even though our room did not have a view, it was large and comfortable.

We were b&b and asked if the hotel would do a deal over dinner for a couple of nights. They were quite intransigent that it was £30 for 3 courses. We have always had dinner at some point in the past and feel that perhaps The Grand may lose out in not offering a deal to residents over dinner on a couple of occasions. It is always lovely to see Ove the waiter and this time we were unable to say hello to him. We were certainly not inconvenienced by not being able to dine in the hotel because we dined in the bar on a couple of occasions and at a lovely little restaurant we discovered in tq.

The pool jacuzzi and sauna were lovely, rooms were of excellent size and comfort, the lounge/bar area was a lovely place to relax with amazing service

A few waiters at breakfast were slightly irritating/bordering rude.

The hotel needs updating in regard to furniture and carpets. It looks dated and some of the upholstery is dirty and stained for a 4 star hotel. The tv in the bedroom was not opposite the bed but on a side wall which made uncomfortable viewing. This hotel did not look 4 star and the parking facilities are also poor.

The location was excellent, the hotel was very clean. Excellent facilities, I thought it was good value for money.

We could take the dog on holiday with us

friendliness of the staff, comfortable rooms and lounges great breakfasts

Location

No a/c time I was there it was very hot

Quiet, good location, nice veiws, friendly staff

Car parking not adequate for number of guests. Some areas a bit tired, needs updating. Initially room too hot had to turn off radiators and open window.