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The Palace Hotel

hotel In 25 acres of beautiful gardens and woodland, this hotel has 2 swimming pools, a 9-hole golf course and a restaurant serving English and French cuisine.

Most recent booking for this hotel was yesterday at 14:28

Score from 405 reviews Good 7.9/10

Imperial Hotel Torquay - The Hotel Collection

hotel With spectacular bay views, this Mediterranean-style hotel from 1866 features large, bright rooms, swimming pools and a health club, all are a 10-minute walk from Torquay town center.

Most recent booking for this hotel was yesterday at 20:27

Score from 482 reviews Very good 8.3/10

Derwent Hotel

hotel Just 1700 ft from Torquay Seafront, Derwent Hotel is part of an impressive resort with a luxury spa, nightly entertainment and family-friendly accommodations. There is also a gym and fitness center.

Most recent booking for this hotel was yesterday at 19:06

Score from 519 reviews Very good 8.1/10

Marquis Hotel

hotel This superior 2-star hotel is in the heart of Torquay, just a short walk from the seafront and right next to the English Riviera Conference Center.

Most recent booking for this hotel was yesterday at 16:46

Score from 437 reviews Very good 8.3/10

Newest reviews for The Grand Hotel

  • Clive
      United Kingdom
    September 1, 2014

    The staff went out of their way to make mine and my families stay as enjoyable as possible. Excellent food.

    Unfortunately whilst the hotel was very opulant, it does show signs of its age. 'Thread bear' carpets in Main Dinning Area, 'thread bear' sofas in main lounge. Exterior needs a good clean / paint. Changing rooms in indoor pool need up dating......

    8.3

  • Graham
      United Kingdom
    August 31, 2014

    Bedding was clean and white towels changed daily nice toiletries a good supply of refreshments well maintained gymnasium good quality equipment the location is very good a good sea view from room television good in bedroom

    The service was poor always seemed to be waiting for attention decor from main entrance to first floor okay then after that in desperate need for refurbishment wall paper coming off walls carpets thread wear and holes dust on picture frame in bedroom the entrance steps in need of repair out door swimming pool heater failed and was told it was not going to be repaired till new season as this is a four star rated hotel I would expect it to be tip top and also the leisure changing rooms were dirty the food was not up to the standard of last year and the service in the 1881 restaurant was very disorganised

    3.8

  • Anonymous
      United Kingdom
    August 31, 2014

    Reception and breakfast service was excellent. Good food and attractive setting. Fault with safe was dealt with immediately.

    Bar service was poor on occasions

    7.9

  • Anonymous
      United Kingdom
    August 30, 2014

    Friendly staff

    Standard of decoration in rooms Pool changing rooms very dated and desperately need updating

    7.5

  • Giuseppina
      United Kingdom
    August 28, 2014

    Staff were friendly approachable and extremely helpful especially the head waiter and waitresses

    pillows uncomfortable need replacing

    6.7

  • Neil
      United Kingdom
    August 27, 2014

    Probably the best buffet breakfast I have ever had & although I didnt take up the option, I was offered alternatives to the buffet eg poached eggs, black pudding etc which would be cooked seperately. On previous visit with a colleague, gluten free items were available on request. Plenty of fresh fruit, cheeses, cold meats also 10/10

    Drinks a bit pricey but guess the same as a Marriott/Hilton etc apart from that, difficult to find fault

    8.3

  • Andrei
      Russia
    August 26, 2014

    Location

    Some rooms are very noisy, some small without airconditioning. Double beds are VERY small!

    7.1

  • Shirley
      United Kingdom
    August 22, 2014

    We loved the outdoor swimming pool as the weather was very hot and sunny. The breakfast was plentiful and good quality and the scones in the cream tea were delicious. The provision of a fan in the bedroom was an added bonus.The massage trreatments we received were also excellent.

    We did not like the view of a 20 ft wall from our bedroom window. Also the number of day visitors should be monitored as there were not enough sunbeds around the pool for residents.

    10

  • Sue
      United Kingdom
    August 20, 2014

    Loved the pools

    Pool Changing rooms need updating and there is no pool side shower before you dip

    9.6

  • Stephen
      United Kingdom
    August 19, 2014

    Lovely location

    Not a good room very loud heard all the deliveries

    7.5

  • Mark
      United Kingdom
    August 19, 2014

    Swimming pool,gym

    Food&drink service very slow

    5.8

  • James
      United Kingdom
    August 15, 2014

    Heated outdoor pool Good breakfast

    7.1

  • Anura
      United Kingdom
    August 13, 2014

    Good location

    Poor staff Not able to order even a sandwich at night Balcony extremely dirty Food - poor quality/value for money

    5

  • Anonymous
      United Kingdom
    August 12, 2014

    The staff where all friendly and happy to help. The hotel is in a good location right next to the train station giving access to all the popular locations nearby and within a 10 min walk to the town center.

    Although clean the building has began to look a bit tired and a small tasteful revamp would not go a miss. Also my opinion was that although the food was nice the price was a little expensive for what it was. Having said that it did not affect what was otherwise a wonderful stay.

    7.1

  • Ian
      United Kingdom
    August 11, 2014

    The Hotel's desire to make guests comfortable and at ease. The staff were at all times anxious to serve and to respond effectively to guests' needs.

    We had no poor experiences at all.

    9.6

  • Steve
      United Kingdom
    August 11, 2014

    We have stayed here many times and has been a good stay if you are in Torquay. In 15 months we have not been here, they have refreshed the main public areas and the room we had was pleasant.

    Customer service has suffered. It took 15 minutes to check in although we were first in the queue, we were told system problems but another receptionist arrived to assist a trainee! Breakfast on the first morning no fork or napkin at my setting, second morning no milk and no butter at our table. Worst was the fire alarm going off at 6am and total confusion in the hotel with no staff around except 1 member outside, gusts were in a confused state, glad there was no fire and it turned in to a false alarm. When checking out there was no apology or mention of it from reception. Staff really do need to update skills.

    7.1

  • John
      Sweden
    August 11, 2014

    Friendly, helpful staff Restaurant Gym Swimming pool

    No air con

    8.3

  • Simon
      United Kingdom
    August 10, 2014

    Lovely clean spacious room, good air con. Good size indoor pool. Friendly staff. Good choice at breakfast.

    Parking can be a problem. Outside pool needs maintenance - tiles falling off. Although the food in the bar restaurant was very nice, service is very slow.

    7.5

  • Colin
      United Kingdom
    August 9, 2014

    Spacious lounge.views.location.

    Small bedroom.uncomfortable pillows.we both had a stomach bug for one day. Cause unknown.

    8.3

  • Suzanne
      United Kingdom
    August 8, 2014

    I liked the decor and the pool. The hotel was clean, which is important to me.

    someone in the room next to ours was talking until 5.30am, the sound proofing could be better

    7.5

  • Scott
      United Kingdom
    August 8, 2014

    Spa was lovely and bar area was also very nice

    Bathroom needed a good renovation not just one coat of yellow paint over an old blue painted wall very poor work, tiles in the bathroom were really old and dated.

    5

  • John
      Australia
    August 7, 2014

    food service and old world feeling

    nothing really, ocean view might have been better from a higher floor.

    9.6

  • Anne
      United Kingdom
    August 7, 2014

    In a very good position, with good choice of restaurant and menu. Breakfast very good. Outdoor pool absolutely great, with excellent supervision. Spa relaxation area lovely and treatment very relaxing. Comfortable, impressive public lounge areas with lovely views and (usually) attentive service. Very comfortable beds. We enjoyed our stay there very much.

    The garage was very dilapidated and its roof looked dangerous. The room was difficult to keep cool - the sash window was broken when we arrived but soon mended when we complained. Bathroom really hot, shower temperature impossible to control and no extractor fan. TV did not provide ITV channels and shaver point did not work. Changing facilities for pool rather dated and not particularly clean.

    7.5

  • Ihsan
      United Kingdom
    August 7, 2014

    İndoor pool,

    Personnel not helpful, Rooms not clear

    3.3

  • Ihsan
      United Kingdom
    August 7, 2014

    İndoor pool, Clotted Creem and Tea

    Personnel not helpful, Rooms not clean. Web page ads not real.

    3.8

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