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Score from 330 reviews Superb 9.1/10

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Clarence Court Hotel

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The Bradley

hotel The Bradley is an elegant regency guest house, which offers boutique bedrooms with free Wi-Fi. The hotel is in the heart of bustling Montpellier, in Cheltenham centre.

Most recent booking for this hotel was yesterday at 16:56

Score from 236 reviews Exceptional 9.7/10

Newest reviews for The Greenway Hotel & Spa

  • David
      United Kingdom
    28 August 2014

    Great location. Very striking, small, heritage hotel, beautfully furnished and decorated. Deluxe bedroom was outstanding. Small but well appointed Spa - great outdoor hot tub! Nice gardens. Helpful front of house staff.

    No heating in bedroom despite turning radiators on full. Apart from Maitre D, restaurant staff pleasant but very inexperienced and not up to the standard of the hotel or dining room especially for the price. 3* service at best. Spa changing rooms very basic - one poor quality massage.

    8.3

  • Anonymous
      United Kingdom
    26 August 2014

    beautiful garden, very nice and friendly staff, good food (both brasserie and restaurant menu)

    Mattress quality Facilities would need a refurb

    6.3

  • Colin
      United Kingdom
    26 August 2014

    Room decoration and features Space Service Facilities Grounds Food In fact, everything!

    The tiles around the pool were very slippery when wet. I nearly fell a couple of times even though I was only walking carefully.

    10

  • Anonymous
      United Kingdom
    20 August 2014

    Helpful staff who made us all feel welcome.

    Leaving

    9.6

  • Michael
      United Kingdom
    15 August 2014

    Staff outstanding Good selection for breakfast

    Steep stairs at top of the house. Very expensive. Lunch was not adequate for a main course

    7.1

  • Stephen
      United Kingdom
    6 August 2014

    The overall quality of the staff and the accommodation and also a great dining experience for our evening meal - going back to try the Chef's next creation!

    9.6

  • Ann
      United Kingdom
    31 July 2014

    No shower

    6.3

  • Stuart
      United Kingdom
    27 July 2014

    Staff are fantastic!

    Fine dineing was not my cup of tea! But if that's what you like you'll be fine.

    9.6

  • Ying
      China
    17 July 2014

    the pool、garden、classic traditional room

    no Wi-Fi in the room

    9.6

  • Rupert
      United Kingdom
    8 July 2014

    The hotel, the welcome, the entire stay was magic. Any negative feedback; please ignore them. Simply can't wait to get back here.

    10

  • Sam
      United Kingdom
    8 July 2014

    This was a beautiful traditional hotel, beautiful grounds, staff couldn't do enough for you - we loved it!

    10

  • Anonymous
      Australia
    26 June 2014

    Nice old building and garden.

    A bit stiff and regulated and controlling. Restaurant only offered fixed 3 course menu with a fine dining style . Something more informal as an option would be good. Sheets and light blankets would be better than duvet in summer. Everywhere I go I have to strip the duvet to get a reasonable nights sleep.

    7.1

  • Andrew
      United Kingdom
    25 June 2014

    spa facilities and lcation

    extortionate prices for dinner and bar prices

    6.3

  • Anonymous
      Netherlands
    22 June 2014

    Room was beautiful and clean. Spa is beautiful too.

    E oorhangers or stay so ecoduct use the spa in our last day. However the spa didn't ale is in since we had already checked out. When we complained with the staff of the hotel they kept repeating that this was mentioned in our booking confirmation. Which we peeved to them that was not. The hotel staff was not even apologetically. Badly trained and we left with a bad taste after a lovely stay.

    9.2

  • Gary
      United Kingdom
    17 June 2014

    Peaceful and relaxing.

    Restaurant food was only average and over priced and the restaurant lacked atmosphere.

    8.8

  • James
      United Kingdom
    5 June 2014

    friendly staff lovely building

    terrible beds - I now have a bad back

    6.7

  • Carlo
      United Kingdom
    3 June 2014

    The service was really good and the hotel was set in a good location with good facilities. Everything seemed clean and the staff appeared to be wanting to help in any way they could and did so with a smile.

    The food whilst good could have been more for the money paid and was not overly filling. Whilst the service, presentation and flavour was good the portions were somewhat small.

    10

  • Caroline
      United Kingdom
    3 June 2014

    The service and location absolutely fabulous !

    10

  • Tara
      United Kingdom
    1 June 2014

    Beautiful location, peaceful setting, great food, outstanding service. We stayed in the cedar suite for 2 nights and ate in the outstanding restaurant both nights. Spa experience was fantastic.

    Nothing to dislike about this jewell of a hotel.

    9.6

  • Emma
      United Kingdom
    1 June 2014

    Facilities of the Spa were excellent. Enjoyed the benefit of a free upgrade too!

    Slight mix up on the final bill but this was sorted efficiently by the staff.

    9.6

  • Anonymous
      United Kingdom
    30 May 2014

    Restaurant was very good. Spa facilities good also, wish we could have stayed longer

    Despite having some spare time before our train we were not allowed to continue using the facilities past 11am (check out)

    9.6

  • Anonymous
      United Kingdom
    26 May 2014

    This place was once wonderful but management have become complacent and service has gone out of the window recently. We stayed here once in November 2013 and the experience was truly excellent, in line with the top score on Booking. We came back in May 2014, inviting some of our family, but the service was mediocre this time. We were left sitting for half an hour after the waiter promised to bring menus and drinks; in the end we had to leave and go elsewhere for dinner. At breakfast, we again waited a long time and the warm food was not cooked properly. Staff were out of their depth at dealing with a busy morning. Finally, we asked whether we could stay in the spa for half an hour after checkout, which is acceptable in a lot of other hotels. The staff refused point blank and offered no flexibility. We raised all of this with the manager before we left. Instead of offering an apology, he kept interrupting us and gave a rather patronising lecture on why all of our complaints were unreasonable. His excuse for short-staffing and lack of flexibility was that the hotel had become so popular recently. Popularity should not last if management respond by cutting corners and becoming standoffish, especially not for this price. We will look elsewhere next time.

    5.8

  • Gillian
      United Kingdom
    24 May 2014

    The staff were excellent, the gardens lovely and the location was super quiet.

    The hot tub closed at 9pm. No shower in the bathroom.

    7.5

  • Andrew
      United Kingdom
    18 May 2014

    Great building and grounds. Big comfortable room. Modern spa. Loved it.

    If being picky the Breakfast was ok. Had better breakfasts and the coffee was very weak.

    10

  • David
      United Kingdom
    18 May 2014

    Very disappointed. Booked a weekend break here obviously with a view to enjoying the spa. However even though I'd booked a massage treatment in the spa I still wasn't allowed to actually use the spa facilities. My advice is to book the spa before you book a hotel at one of these places as they seem to be busier than the hotels and don't assume that paying hundreds of pounds a night in the hotel will enable you to use the spa. When I complained about this the hotel said "the hotel and spa are separate", a ridiculous excuse when they advertise themselves as "Greenway Hotel & Spa" - very poor experience.

    5.4

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