The Greswolde Arms Hotel by Good Night Inns  

House staff efficient and friendly. Location suitable.

Lack of staff on duty at reception and in the bar/restaurant. Often no-one to be seen.

very convenient for very good local restaurants comfortable bed helpful manager and staff vegetarian breakfast

long walk to our bedroom, we were in the furthest room, awkward with suitcases because of many steps up and down and firedoors too

Good sized, clean rooms. Decent buffet continental breakfast.

Cooked breakfast a little small.

Staff were helpful and polite

The rooms were falling to peices room 16 had a chunk from the wall the legs of all the furniture looked like a dog had chewed them the ceiling had bits falling down and the bed slopped towards the headboard.

The hotel was near the location of a family get together. Couldn't ask for a better hotel.

There was nothing in the hotel that I didn't like. Would stay there again.

large clean room

dismal interior smelly dirty corridors no hair shampoo provided in premium room instant coffee served at breakfast cost of basic breakfast should be included

value for money central location staff friendly food good

by all the shops and plenty of places to eat.

not very clean and no milk left in room,no travel cot on arrival,also not very helpful staff.i did have a sunday dinner in hotel but it wasn't very nice for the money.also could do with a lift as there are alot of stairs.....

really good location with friendly staff

Small amounts of mold in bathroom. When ordering Red Wine getting 'dregs' from various bottles

Good location. Quaint hotel

Cleaning in restaurant could be improved. Many items were sticky

My Mother and her friend who stayed at the Hotel liked the feel of the Hotel the friendliness of the staff and as they needed a ground floor room they were upgraded. Other members of our family stayed at the Hotel and they also found that the Hotel was very comfortable with excellent helpful staff. Easy access to Solihull by car. Would recommend this Hotel.

room excellent, spacious and bed very comfortable.

Not so keen on the self service coffee and toast, there was quite a queue and obviously only one toaster

Good location, close to solihull. Good food quality and friendly staff

There is no lift in the hotel and there is a maze of stairs and firedoors. Not good if you have difficulty with stairs.

Very friendly waiting and bar staff. Food was good, and 2 courses for £10.20 great value. Close to the NEC

Thin walls, the guy next to me was talking to his wife until 12.30 am and I heard every word. I thought breakfast was included in the room rate - it was not, so £69 for the night now looks expensive

convenient for centre

where's the lift?

size of the bedroom

facilities in the bathroom

Friendly welcoming and helpful staff

Breakfast not very impressive, continental cost nearly £6 and had nasty instant coffee and limited choice

I thought the facilities were good for adults and the rooms were lovely beds were comfortable aswell.

Could of had better facilities for kids I thought it was just geared for adults staying.

friendly staff good food and well equipped rooms great value for money breakfast and dinner were delicious

smell in hallway of damp, heating needed to have been on earlier in the room it was a bit chilly

Convenient for visiting the NEC. And I like staying Knowle.

Speaking as a ventilation specialist, I think the hotel has a ventilation/damp problem. Although it wasn't a problem, the room (no 25) smelt stale and damp. The corridor had a vague toilet smell. And I did notice some small mushrooms (fungi) growing out of a damp patch near the ceiling in one of the corridors. I hope this helps

The staff were very friendly and helpful. Our breakfasts were cooked to perfection. The king size bed was so comfortable we almost missed breakfast! We would have no problem recommending this hotel to anybody. I have stopped at hotels all over the uk in my job and this has been possibly the besy.

My 30th+ visit. As good and efficient as ever. Will continue to stay when I am visiting relatives locally.

All round good hotel. Extremely good food in restaurant.

Privacy was assurred

No negative findings

Big comfortable bed. Cleaner was both pleasant and helpful and the room was spotless. Not our first stay and wont be our last.

Bar prices excessive and woken up at 5.50am by loud radio music as our room was above kitchens. Would object to staying in room 10 next visit but will stay there again.