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Chandler's Cross, Chandler's Cross, WD3 4TG, United Kingdom – Show map
Excellent location – rated 9.3/10! (score from 20 reviews)
Rated by guests after their stay at The Grove.
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1 property in Chandler's Cross
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The Grove's staff speaks: English
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Outdoor Pool (seasonal)
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Cycling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Indoor Pool (all year), Bicycle Rental, Bikes Available (free), Game Room, Library, Playground
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Lovely grounds, décor, setting, staff generally very helpful, especially when I asked for a dvd player to be set up in our room..
The food was a bit hit and miss in the Glasshouse. Great starters but the Thai cook created dishes either way too hot or too stodgy. One of the staff in the spa was rude when I had to give her my spent towels.
The bar was nice.The breakfast was ok.
our room had cobweb's above the bed.The bathroom wasn't very clean. there was a mans shaving mirror for women to use for putting make on and to do your hair NOT GREAT.I had to park our car as no one came out. My husband is disabled so had to wait for me at the door Then I had to walk back to the hotel on my own in the dark. I was so upset as I often go to the glass house for dinner and have coffee mornings with my friends in the hotel so to stay there was something i always wanted to do but i feel it was such a let down..
The pool facilities. The bike ride. The golf course. The rice pudding.
Being booked straight in the glasshouse restaurant before we knew what any of the on site restaurants had to offer. When we found out the glasshouse was an all you can eat buffet we felt as if the member of staff who did this (upon check in) had made a judgement about us based on our appearance and assumed we would want all we could eat.
The quality, helpfulness & friendliness of the staff. The cleanliness of every aspect of the hotel & the comprehensive facilities.
I am elderly & the walk from the lift to the room was excessive. No chest of drawers in the room. No scale in the bathroom.
Amazing location with lots of facilities. Would definitely recommend.
Very expensive room. Food and drinks were at the rate to be expected.
Service was fantastic as were the restaurant options. My 8yr old twin boys described it as the best hotel ever. I got to truly relax and unwind, fantastic and thank you to the Grove for a very memorable break
The wait staff in all dinning establishments were outstanding
Staff were welcoming and committed to providing outstanding customer service. The hotel is beautiful and has the wow factor.
Very expensive however is to be expected for such a nice hotel.
The wonderful facilities generally and the agrdens
On our arrival day we went to have lunch in the area they normally serve afternoon tea. We sat down on an unmarked table by the window but was then quickly asked to move, as the table was reserved, which we duly did. On moving, another couple came in and sat down at that table. They had not reserved it but they were allowed to continue sitting there. I complained to the waitress about our treatment and her manager but apart from a 'sorry' was told there was nothing they could do. It didn't get the day off to a good start at the Grove and left a bad taste in the mouth. Don't like the black tiles on the pool, it doesn't create a feeling of tranquility at all to me and my wife. I much prefer a clearly lit blue tiled pool with lights so you can see the bottom.
The relaxed but professional manner of the staff. The hotel is of a very high standard but totally unpretentious.
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