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Newest reviews for The Grove House Hotel

  • James
      United Kingdom
    2 September 2014

    Location was good. Car parking safe. Cleanliness good. Tea biscuits fruit crisps in the room. Bar open ok. Didn't eat there but restaurant busy. Staff very nice. Nice back garden.

    Had a front road side room therefore road noise. Bathroom had great light but no curtain or blind so when sun rose the sunlight shone through the door gaps and lit up the whole bedroom.

    6.3

  • Jonathan
      United Kingdom
    2 September 2014

    Excellent customer service - staff very polite and helpful Excellent beds, faciliting a good night's sleep Good breakfasts

    Access to certain parts of the hotel was a bit cramped

    7.9

  • Anonymous
      United Kingdom
    12 August 2014

    everything!

    nothing to dislike

    10

  • Colin
      United Kingdom
    29 July 2014

    Staff were friendly and attentive and welcoming, nothing was too much trouble Rooms was large and comfortable Food was excellent

    Nothing to dislike

    10

  • Dorette
      U.S.A.
    25 July 2014

    Friendly helpful staff. Good breakfast. Lovely garden area and grounds.

    7.5

  • Deryn
      United Kingdom
    16 July 2014

    facilities, food, staff were excellent, garden beautiful

    my husband complained about the taste of the beer, . we were unable to enter the front of the hotel to the function rooms, probably more noticeable because it was a very wet day.

    9.2

  • Eileen
      Canada
    13 July 2014

    The hotel offers a wonderful sense of luxury and elegance with a relaxed atmosphere. The fine dining experience was excellent and delivered with ease. We were also welcomed and made to feel comfortable arriving back sweaty from a run or a bike ride. Will definitely be returning.

    10

  • Jessica
      United Kingdom
    10 July 2014

    Being on a business trip I had very long and tiring days and eating in a restaurant alone is very unappealing and I do not like having to do it but this hotel provides room service at no extra cost and are very accommodating which makes for a very pleasant stay.

    I requested that I have a bath in my room on both occasions and both times I got put into a room and had to call down and get moved to where there was a bath which is a little disruptive but not a big issue. Just maybe read the notes.

    7.9

  • Diana
      United Kingdom
    7 July 2014

    friendliness of staff, good breakfast and generous size room

    went to wedding function and no direct access fromreception to function room - had to go outside in pouring rain

    7.9

  • Brenda
      United Kingdom
    29 June 2014

    Just ideal in every respect. Wouldn't single anything out particularly. Just excellent and so friendly.

    10

  • Ian
      Australia
    28 June 2014

    Handy location. Helpful staff and a comfortable bed.

    Traffic noise at the front with the window open.

    7.5

  • Ian
      United Kingdom
    23 June 2014

    Polite staff. Food excellent.

    Nothing at all.

    10

  • Jane
      United Kingdom
    15 June 2014

    Comfortable bed with good pillows. Compact, clean room. Hotel a short walk from the centre of New Brighton.

    10

  • Joseph
      Bahrain
    15 June 2014

    Convenient location, facilities.

    stairs (no lift)

    9.6

  • Robin
      U.S.A.
    12 June 2014

    Wonderful friendly, helpful staff. Nothing is too much trouble for them. Food is SO good! Location is perfect - close to railway station. Rooms are traditional and comfortable.

    Nothing. Love everything.

    10

  • Martin
      United Kingdom
    3 June 2014

    We were attending a family celebration in the area. The location was perfect for us with plenty of parking. The hotel was clean and well presented and the staff were great. Unfortunately, we did not eat in the hotel, so we can't comment. Excellent value for money!

    10

  • Sue
      United Kingdom
    27 May 2014

    Hotel staff very friendly and helpful. Breakfast was superb. Good value.

    It was just outside New Brighton main drag (but that my fault not the hotel's). Bed felt a bit cheap and not that comfortable. No protectors on the pillows

    6.7

  • Stuart
      United Kingdom
    8 May 2014

    Everything. Even the few concerns that we had with a couple of issues, why? Because they were sorted out quickly and without fuss. Can't say better than that, unless your someone that cannot accept things can go wrong sometimes, in which case stay at home in your obviously perfect house! Staff very accommodating and friendly, food excellent and cared about dietary needs.

    Not being able to return for a while!

    9.6

  • Katie
      United Kingdom
    6 May 2014

    Lovely clean hotel, modern feel, very friendly staff, room had everything you needed plus more. Garden very pretty. Great location for Wallasey and train into Liverpool.

    10

  • Sandra
      United Kingdom
    20 April 2014

    Garden looking beautiful Staff friendly and efficient Relaxing and comfortable public areas

    Had stated in advance I have a minor mobility problem and needed a stair rail but not all stairs to our room had one, disappointing.

    5.8

  • Tracy
      United Kingdom
    4 April 2014

    Great friendly staff room 8 compact and bijou but very comfy

    Walking through food prep area to bedrooms

    8.3

  • Sandra
      United Kingdom
    29 March 2014

    Service was excellent. Beautiful garden. Room tastefully and nicely furnished with nice hospitality tray. Food very good, good menu. This is somewhere you can relax.

    The odd cobweb. Sharper knife at dinner would have been good.

    8.8

  • Janette
      United Kingdom
    26 March 2014

    nearly everything.

    Needed a blind or something to give privacy from window.We were in a room at the back and felt the houses surrounding could see in.

    10

  • Anonymous
      United Kingdom
    26 March 2014

    Friendly, efficient and comfortable.

    7.5

  • Keith
      United Kingdom
    19 March 2014

    Staff very good and food was excellent

    9.6

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