The Grove House Hotel  

The the consideration of the staff and general friendliness. Nothing was to much hassle. In room amenities were also quite good (tea and coffee) Breakfast was enjoyable too.

friendly staff who went the extra mile, the food was exellent, and the room we stayed in was cosy which made our stay very welcoming

I have no complaints, about the hotel the taxi service that your hotel uses let us down in fact they left us stranded.

Very friendly staff - nothing was too much trouble for them. Location was good - easy to get around the Wirral countryside and beaches and also across to Liverpool for shopping etc. We hope to visit this hotel again.

Small hotel (14 rooms) close to metro station, 200/250 yards, with easy access central Liverpool. Room very pleasant but a bit small for a double. Breakfast good with fruit, cereals etc, and full English breakfast cooked to order. Dinner was mixed, some dishes very good others not so good. Staff were generally friendly and helpful.

All the staff were very friendly and helpful and couldn't do enough for you. Even when we returned late back one evening and the front door was locked the guy on reception made us a night cap, gave us biscuits (on request). Little things like this go a long way. It was convenient for our trip to Aintree for the Grand National.

Attentive staff

Washbasin was blocked. Radiator did not work. WC flush push button was broken. Table was broken.

The staff were very attentive and pleasant, nothing was too much trouble. The hotel was very clean. The breakfasts were excellent. There was a lovely garden. Parking area was convenient. Reception on duty all night.

There were a lot of stairs but the hotel had character and that was to be expected.

The excellent staff very friendly.Superb food and rooms well decorated .Nice touch to have fresh fruit and biscuits with tea and coffee in room.The stay was for a wedding anniversary and made very special when upgraded to Bridal suite with champagne by our daughter.We always find The Grove perfect to celebrate special occasions.

good location, friendly staff and good breakfast made our stay comfortable

We had to walk around the outside of the building in heavy snow to get to the function suite, because a table was blocking the internal door-not acceptable really

The little touches and quality to detail made this hotel extra special that stands out from the rest Excellent a la carte cuisine

Could not find a fault

We have stayed at The Grove several times and enjoyed every minute. The staff are extremely friendly and helpful, food outstanding and accommodation beautiful and comfortable. Will be returning in 2013.

Can't fault anything.

everything was good the rooms the staff, the location, where we were going was on the same road the breakfast was very good.

nothing

We were a party of 6, all impressed by the very high standard of decor and cleanliness ~ both in the public areas and bedrooms. Beds were comfortable, bedding/towels clean and fresh. Fruit, biscuits, bottled water and sweets in room as well as usual tea/coffee/hot chocolate. Lovely toiletries (we're Molton Brown users and these were close!). Bathrooms sparkling clean and modern. Hotel staff, particularly at breakfast, were very friendly, efficient and polite, no mean feat as it was a Christmas Party night when we stayed. Breakfast was very good ~ usual fruit juice, cereals, DIY muesli, full English cooked to order (could have had extras such as haddock etc.). One of us had the full English vegetarian option. It is also in a convenient location, approximately 15 minutes drive from the city of Liverpool (which for hotel guests who do not know, is an interesting and modern city), within a few minutes walk of the train station and it is only a slightly longer walk to the seaside town of New Brighton. Also within a few minutes drive is Hilbre Island which is a place of natural beauty. All in all we would definitely stay there again, it would be a pleasure to do so.

The staff were very friendly The decor of the hotel was very good Nice touch of putting snacks in your room

Nothing

The staff were exceptional helpful and friendly.

We always get a warm welcome from the friendly and helpful staff.

I didn't like the fact that I booked the hotel at the beginning of last week and I thought that the money for the hotel would have been taken out but they didn't take the money out till yesterday which was 2 days after my stay which in my eyes is wrong it should have been taken out the day you book not after

Excellent dining with good old fashioned service that I've seldom seen equaled in hotels costing twice the price. Clean well appointed rooms. all in all a credit to the staff and management.

I have absoluetly no complaints about this hotel ..Everything was as it should be ..Super room,,lovely food,,spotlessly clean.I can recommend this hotel to anyone...

The rooms were well equipped and comfortable. Plenty of on-site parking, and nice grounds.

No elevator, but the waiter carried the heavy bags up the stairs.

Pleasant hotel, considerate staff, decent size room

restaurant excellent, rooms well presented, staff friendly.

I booked Grove House for a weekend trip to Liverpool with my daughter. We'd read good reviews and the rooms were much better value than we could have found in the city. We liked the quieter location and the good car parking, but main thing was the very closeby rail station on the Wirral line that provides a cheap frequent service to Liverpool. Although we arrived earlier than the published check in time, the hotel allowed us to go to our rooms which were clean and well equipped. Good TV and tea/ coffee facilities and I particularly liked the bowl of complimentary snacks provided. Breakfast was good in a large breakfast room and excellent choice of both hot and cold food. Although we were only there for one night, the staff and management were all very nice and helpful. All in all an excellent find, brilliant value and we would definitely stay again if visiting the area.

Nothing really, they specialise in weddings and there was a little noise from the party downstairs but this stopped at 12pm.

Was not impressed with the room toilet flush didn't flush shower was horrendous. I thought for £69 it was terrible value for money, other rooms where much bigger For less money! Also our room smelt of smoke because people where allowed to smoke directly outside the hotel. The room was also very hot and the small fan we had did nothing. Terrible value for money.

The staff were all very friendly and helpful, the room and facilities were exactly what we wanted and everything was clean and well presented. We parked easily and the location for our Ferry trip was spot on. Ten minutes to the ferry.

Nothing - are already recommending the Grove.