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Newest reviews for The Guards Hotel

  • Anonymous
      United Kingdom
    25 August 2014

    Staff and location good

    Strong smell of wet dog throughout hotel

    4.6

  • Rita
      United Kingdom
    24 August 2014

    Breakfast poor

    6.3

  • Allan
      New Zealand
    22 August 2014

    Handy location for train, tram and bus connections and walking distance to city centre. Good local pubs and restaurants.

    Old building, poorly maintained and badly in need of renovation and improved presentation all round. The (expensive) street parking nearby is almost unobtainable. Friendly but unprofessional staff. Overpriced for the basic amenities provided. The link with the Guards (suggested by the hotel's name) is unfortunate, given that regiment's reputation for impeccable turnout.

    4.6

  • Lisa
      United Kingdom
    20 August 2014

    Lovely room - full of character and clean! Excellent view out of the floor to ceiling windows, perfect location with transport links! Very safe and secure too :)

    4 poster bed - lovely to look at but not very comfy. Only 2 TV channels. Breakfast - although nice - could of had more of a choice I.E fruit and yoghurts.

    9.6

  • Anonymous
      United Kingdom
    17 August 2014

    Staff Location Clean

    Price too high for very basic facilities.

    7.5

  • Moira
      Australia
    14 August 2014

    Great shower(ensuite) Lovely linen Helpful, friendly staff Nice quiet, dark room for sleeping Kettle etc in room

    Bed a little soft

    9.2

  • Emma
      United Kingdom
    5 August 2014

    Nothing it was filthy

    Rooms were very dirty, lots of cables and what looked like unsafe electrics, shower screen had glass missing. Was one of the worst hotels I've ever stayed in and was very expensive considering how bad it was

    3.8

  • Anonymous
      United Kingdom
    5 August 2014

    The rooms were small and in need of refurisment

    3.8

  • Damon
      United Kingdom
    3 August 2014

    Only 1 min walk from Haymarket stn and along main road to Edinburgh and trams to the airport .

    8.3

  • Barry
      United Kingdom
    27 July 2014

    ? Location. ?

    Small room. Sink taps hanging off. Curtain hanging off. Holes in the curtains. Bathroom had a foosty smell. Socket was hanging off the wall. Holes in the wall. Breakfast: no place settings because occupancy was miscalculated. No orange juice, only one tattie scone for two of us. Sausage was not good. Food was not fresh. Bread was stale for toast. Service was not professional.

    3.8

  • Neale
      United Kingdom
    10 July 2014

    Location

    Rooms smelt of smoke

    5.4

  • Anonymous
      U.S.A.
    6 July 2014

    The location.

    The room too small. No dresser. Bed took up the room. No chair to sit on..

    5.4

  • Claire
      United Kingdom
    4 July 2014

    Had a great stay at the guards hotel room was lovely and the staff were great

    9.6

  • Helen
      United Kingdom
    30 June 2014

    The attentiveness of the staff was very good, thoughtful, helpful and dedicated to making your stay comfortable Very good value for money

    Everything worked, but some repairs looked a bit temporary

    8.8

  • Agnieszka
      Norway
    22 June 2014

    Staff were so friendly, making it a very enjoyable stay :)

    10

  • Helen
      U.S.A.
    19 June 2014

    Dogs, dirty rug.

    3.8

  • Peter
      United Kingdom
    1 June 2014

    Staff did their best.

    For some reason the partition to the en-suite was curved. This was completely unnecessry given the room size, but it meant you couldn't sit straight on the loo. Also there was no headboard to the bed, and the furniture was obviously poor qaulity with bits falling off.

    4.6

  • Colette
      United Kingdom
    29 May 2014

    Location

    Rooms were of a poor standard grossly overpriced for standard of accommodation on of the two rooms we had carpet was very dirty . other room had broken bed . breakfast was in organised and not set out at all it was in the bar only one member of staff . I would not recommend this hotel to anyoneseriosly thinking about contacting trading standards as it was not as advertised

    3.8

  • Jo
      United Kingdom
    29 May 2014

    Central location Comfortable room

    7.5

  • Mohammad
      United Kingdom
    26 May 2014

    There bead, room, every thing was good.

    Their carpet was very dirty. They didn't clean the room or didn't change the bead sheet.

    5

  • Alan
      United Kingdom
    21 May 2014

    rooms weren't to bad bed was comfy

    dogs running round hotel smelt like dogs no breakfast unless you ho next door generally tatty all round

    4.2

  • Knut
      Norway
    19 May 2014

    Not as much what I liked as a description of the facilities. I will only speak about the room that I stayed in and the staff and common facilities. The room that I stayed in is fair value for money as long as you get a value deal here on Booking.com; standard prices are not so with regard to the standard you get. The hotel has a military theme and a connection with the Scots Guard Association. The free Wi-Fi connection worked just fine, when I got the password. It was missing from the room and I had to get the manager to retrieve it. The room I stayed in was the "Windsor Castle", a large room with an en-suite bathroom. The room and linen was clean and I slept well enough. The king-size four-post bed seems to have some of the hardest mattresses I have ever slept on, but I had no problem sleeping and woke up well rested. The hotel staff members were very friendly and in line with being a family driven hotel there are both young and not so young staffers. Not a problem really. The breakfast was okay, traditional British breakfast, egg, bacon, sausage, beans, and half a fried tomato. You get a choice of coffee or tea. You do your own toast and there are a couple of choices of jam. That said it has an excellent location right in the midst of Haymarket, 5 min walk from Edinburgh International Conference Centre (EICC) and with train, tram and bus services almost on your doorstep. 20 min walk to the castle main gate. 15 min walk to Princes Street Gardens or the National Gallery of Scotland. There are lots of pubs and restaurants within a short walk from the hotel. Would I recommend it to others? Well, yes, as long as you know what you are in for and you recognise that I have only stayed in the hotels supposedly best room.

    The hotel is badly in need for a total renovation, period. It is in line with many other British hotels residing in old buildings that has not had a total renovation. It has old windows and it would be cold in the winter I imagine, especially since the "Windsor Castle" is at least 6 or 7 meters from floor to ceiling. The floors are covered in carpet that has seen its prime and it move and make a lot of noise when you walk on them. One of the bed lamps and one of the spotlights over the dressing table in the bathroom did not work. The thing that annoyed me greatly and that there are no excuses for not repairing was the shower handles. Both the one for selecting which showerhead to use and the one turning on and off the water was loose and then I mean totally loose! This meant that they was nearly impossible to operate when wet. And they were prone to fall down and heavy enough to really hurt your feet if they hit you. I did not complain to the manager because it did not bother me enough this time around. There are as a rule only one person doing the breakfast and managing the reception and a girl doing the rooms, so all doors are likely to be open to the kitchen, the reception and the combined bar/breakfast room, meaning that smells of food being prepared will be entering all these locations at least some times. The tables were not dirty, but some had breadcrumbs still on them, not unlike restaurants with lot of people passing through. There was a dog that seemed to belong to the people at the hotel, it could be a nuisance and not necessary good news for people with allergies as it went in to the rooms while the maid made them up.

    6.3

  • Peter
      United Kingdom
    13 May 2014

    The rooms especially the four poster was really nice

    Was only there for one night so nothing

    7.1

  • Margaret
      United Kingdom
    29 April 2014

    Location, friendly staff

    Room basic for price.

    6.3

  • Gerard
      New Zealand
    23 April 2014

    The room was very spacious (ground floor out front). Bed extremely comfortable. The very friendly Manager even ordered in dinner with no overhead charge for the delivery or service. Hotel is only 100m from Haymarket Rail Station. Breakfast and the service in the connected Scots Guards Club was great.

    The position of the toilet leaves your knees jammed into the wall - needs repositioning.

    10

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