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680 Purley Way, Croydon, CR9 4LT, United Kingdom – Show map
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27 properties in Croydon
Including hotels, apartments, villas and more.
423 verified reviews
They speak your language!
Hallmark Hotel Croydon's staff speak: Portuguese, Polish, Italian, English
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Food & Drink
Bar, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Non-smoking rooms, Family rooms, Lift, Heating
Portuguese, Polish, Italian, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 422 reviews
Value for money
Show reviews from:
Located in a quiet leafy road close to the centre of Croydon, the award-winning, 4-star Croydon Park Hotel is only a 3-minute walk from East Croydon Train Station and just a 15-minute train journey...
Score from 855 reviews Very good
Located in Croydon’s town centre, this award-winning Holiday Inn Express is within a 20-minute train journey of London Victoria, London Bridge and Gatwick Airport.
Score from 647 reviews Good
A 5-minute walk from East Croydon Station, this Jurys Inn is only 20 minutes by train from central London and Gatwick Airport. It boasts a 24-hour reception, bar and restaurant.
Score from 517 reviews Very good
Selsdon Park Hotel & Golf Club is a country mansion set in 205 acres of picturesque Surrey countryside. It offers spa facilities and an 18-hole championship golf course.
Score from 501 reviews Good
I am a regular customer for many many years. The free parking facility and breakfast draws me and my colleagues to your hotel.
Please revisit your payment system for evening trading. If you cannot give change or handle cash payments in the evening to customers, please don't make any sales to customers. Secondly, please don't sell food to hotel residents if the chef is not around, because the taste of food is not the same.
Location is good for access to Hateick and Central London. I had a single room which was adequate for my one night stay. Bathroom spacious and modern
Strong smell of smoke in the corridor
The layout, the lighting system and the cleaning service.
You only need to improve on the WiFi speed and counter service.
My new room was amazing. Spacious double room with a great bed and bath! Once i moved to the 3rd floor it was like a different hotel!!!
Originally I was put into a single room, didnt mind except the radiator was so old i could hear it over my earphones, then the massively loud humming outside my window kept me up. The 4th floor room doors also looked very run down. However the rooms were clean and comfortable.
Food was good, the staff were mostly gooD, it was clean and close to the place I was going to.
The Tea kettle in my room was'nt so Fresh, that could be somerhing to check.
Staff. Parking. Lovely building.
One lift - took quite long to get to the bottom floor sometimes. Thin walls.
As a regular visitor to the hallmark Croydon I was really disappointed with my latest stay. Room 55 was not good at all, I always request a room with air conditioning due to my asthma. Room 55 was so claustrophobic with no air conditioning which meant we had to have the window open most of the night which meant NO sleep as it was so noisy. The pillows were either rock hard or full of bits of foam and so very uncomfortable. Due to it being valentines night there was no spare rooms even though I booked over 2 weeks ago so we were not happy at all.
The greeting from staff and the hotel in general.
Our main lights didn't work in our bedroom which was quite annoying.
Parking. Disabled spaces constantly filled with non badge holders. Staff will not address
the breakfast was cold because the hot dishes was not very hot
The friendliness of the staff
Wasn't quiet as clean as it could be and the bed and pillows could of been more comfortable
The staff are very friendly and helpful and happily accomodate any requests. The hotel has a lovely welcoming feel to it. I've stayed in all of the 'chain' hotels in Croydon over the last couple of months and I keep coming back to Hallmark.
Be careful when booking (I booked through Booking.com) that you tick the rate that includes breakfast. I didn't but could have got the same rate with breakfast.
Main areas of hotel and room very hot
Brilliant service, friendly staff and a beautiful, modern and very clean room.
That we didn't book for a longer stay!!
I had requested an early check in. When I phoned up, the receptionist said that she could not see a request. I had to wait over an hour after my request to be able to check in. The receptionist was blunt and borderline rude. The room she then gave me was by far the smallest it could have been and I have had many stays with yourselves. Was not pleased at all.
As a regular visitor to this Hotel I love the rooms on the 3rd floor especially the 40's.They have a real home from home feel.
The lift stopped working when we were in it which was really scary as the door opened slightly and we were between floors, eventually we got it going again but noone answered when we pressed the alarm button . We reported it to the receptionist as we were very shook up.
Breakfast was brilliant. Very comfortable bed.
Shower was cold. Shower cubical needs regrouting as it was mouldy and black. The door was rotting marks on lamps and wall. Ac stopped working for a while. No shower gel or toothpaste.
Wifi Value for money
This used to be one of my favourite hotels but I feel that the quality of the hotel has definitely reduced. Don't think I will be coming back.
room key didnt work 4 times electric failed on first night 45 min wait for a starter in the restaurant no hot water for 2 days two so called 'managers' promised to a 20% discount or complimentary stay and still heard nothing a month later
Great value and location
Wifi fine in the lobby but un-accessible in the room
One of the main things I like about this hotel is that there are sheets and blankets on the beds which makes for cooler sleeping. The staff are helpful and friendly.
Disable parking spaces full with non disable driver cars/vans
Fantastic Hotel - I always stay here as long as the price is reasonable. Great staff, clean and comfortable rooms and a good breakfast
Staff friendly, good customer service at pub when tonic water flat
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