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Bridge Street, Llangollen, LL20 8PL, United Kingdom – Show map
Excellent location – rated 9/10! (score from 320 reviews)
Rated by guests after their stay at The Hand Hotel.
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22 properties in Llangollen
Including hotels, apartments, villas and more.
320 verified reviews
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The Hand Hotel's staff speaks: English
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Food & Drink
WiFi is available in some hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Packed Lunches, 24-Hour Front Desk, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms
2:00 PM - 12:00 AM
6:00 AM - 11:00 AM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 320 reviews
Value for money
Show reviews from:
The Royal Hotel sits majestically on the banks of the River Dee in the heart of central Llangollen and is one of the landmarks that has come to define this stunning Welsh town.
Score from 295 reviews Good
This historically listed former coaching house has a large, secure free car park, free Wi-Fi, and an on-site beauty salon. It is in the centre of the picturesque town of Llangollen, in the Dee Valley....
Score from 86 reviews Good
Nestled at the foot of Dinas Bran Castle’s ruins, in a beautifully green and rural location, yet only 15 minutes' walk into town, this 4-star property boasts picturesque views over the Vale of...
Score from 60 reviews Exceptional
A 5-minute drive from Llangollen, Sunbank B&B - The Cowshed offers luxurious accommodation surrounded by beautiful Denbighshire countryside.
Score from 37 reviews Exceptional
River view from the restaurant
We were freezing all night. The heating system was Victorian.No heating in the bathroom and a faulty rail heater so that the towels remained cold and wet until the morning
breakfast was good buffet style. maids did well.
shower didnt work properley(broken showerhead) and we were in a superior suite, which wasnt much different to a standard double room maybe a bit bigger. room was cold so electric heater was left on all day and night. woken by a false fire alarm early saturday morning, no apologies..no music/band on, as it was january and too quiet? yet pubs were full?.....
Staff helpfull bar well stocked room clean
Bed a bit firm
Very friendly and helpful staff, luxurious bedding and linen, location couldn't be bettered with river views from some bedrooms.
Nothing major, the continental breakfast option should include some ham and cheese, but the fantastic sausages made up for it. If you want wifi in your room ask for a room in range, most aren't, but it's fine in the public areas.
There is no wifi signal in the room only at the lobby
location good value friendly
Breakfast was good.
I booked a twin room as there were no double rooms left. The room was freezing and the bathroom even colder. One bed was so lumpy as the springs were coming through and the other so hard it gave my fiancé a bad back. A very uncomfortable stay
We didn't particularly 'like' anything - but the room was clean, warm and adequate. Nothing special but it suited the purpose of our stay.
Well - here we go! There was no staff on reception on arrival. Had to hunt someone down! All the public areas were freezing cold - it was uncomfortable to be anywhere in the hotel other than in your room. The breakfast was appalling! Without a doubt the WORST breakfast I have ever attempted to eat - undercooked egg, raw bacon, cremated sausage. Just vile! After complaining and giving the chef a second stab at it I got burnt egg, raw bacon and cremated sausage. Result! Avoid the breakfast in the stone cold dining room.
The town and surrounding area were beautiful
It was cold, electric heaters were not adequate. Buffet breakfast was poor. Reception staff weren't interested in us. No WiFi. It was expensive.
had lots of character. Breakfast was good. Ideal location.
headboard was dirty. Mold in room. No heating. Decor was very old fashioned.
The food, evening meal in the restaurant was lovely, the staff and the location. They were really helpful. The bar had friendly locals who chatted to you. The local shops still open at five on Christmas eve. The midnight mass in the church next door. The wonderful singing.
Hot water in room had to be run for a long time then got too hot. Bath lovely shower hit and miss. Double bed mattress in room 31 needs upgrading.
Lovely room with a view of the river and was spacious and friendly staff
all staff vary friendly
buffet breakfast excellent
difficult to get a drink as very often the same person was on reception as on the bar and sometimes nobody was on either. An order for evening meal given by three people on the table next to us was not passed on to the catering staff, resulting in a dreadful wait for their meal.
Huge room and good bathroom Excellent breakfast choices Right by the river and town DVD facility as well as tv Spacious foyer and very clean toilets. Ample parking Value for money and being pet friendly was appreciated.
Tv stand and side table slanted forward and items like water glasses could slide off. This was just in our room and has probably been fixed by now.
The old world character of the hotel,the friendly & helpful staff, location & live music.
Old Uncomfortable beds
waiting to be served
The staff, although there didn't seem to be enough staff they were all very pleasant and helpful. The river view rooms were lovely. The location of the hotel was great.
The beds were much too hard. Our first room (23) was looking a little tired and could do with a revamp, we were moved to 19 and this was much better. However the showers in both were not great.
Beautiful view of river from bedroom, breakfast buffet okay, but some of the food had been overheated.
Rooms very tired, bathroom awful( standard room)!Wifi does not work in the bedrooms. Bar area not very inviting.
Clean and tidy, friendly staff.
The hotel had a band performing on Saturday night 22:00 - 00:00, we weren't warned about a band and our room was above where the band were playing. We had an early start the next day and the call to reception did nothing. Very disappointed.
Location and breakfast were fine.
The room was badly in need of refurbishment and very cramped. The very old TV did not work.
Position of hotel in the town. Staff were very pleasant. Plenty of towels, tea and coffee. Nice atmosphere in the bar area, breakfast was good.
bed was a little hard. Previous guest had left underwear in the bedroom drawer and it hadn't been picked up by the cleaning team. Phone didn't work.
Location: the hotel; the staff; the town; the rooms; the view across the river; the bar; everything.
Not a complaint, but the rooms are a little bit tired. A lick of paint and new carpets and it would be a new hotel!
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