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Score from 349 reviews Very good 8.3/10

Newest reviews for The Highcliffe Hotel

  • Wendy
      United Kingdom
    7 August 2014

    Very comfortable bed, the room was facing the sea, so you could hear the waves gently lapping the shore to send you to sleep. Plenty of birdwatching (birds not ladies!) from the room too. Breakfast was excellent, with a massive choice of options to suit all needs.

    Having to park on the street. (But then I was late getting there!)

    10

  • Deborah
      United Kingdom
    5 August 2014

    The staff were very friendly & helpful. Beds were comfortable & rooms clean. Convenient parking. Nice sea view rooms. Definitely value for money

    From the outside not the most attractive looking building which could put people off.

    7.9

  • Kenneth
      United Kingdom
    2 August 2014

    Amiable, cheerful, helpful Staff; excellent outlook from room; good breakfast; convenience of parking; patio over-looking sea.

    Nothing

    8.3

  • Steve
      United Kingdom
    20 July 2014

    The receptionist and breakfast

    Very dated, terribly uncomfortable worn out bed, carpet in bathroom, no hot water pressure to enable even a quick shower, IKEA canvas wardrobe, smell of smoke in the room, cigarette ash in the window frame, dead flies all over window, rotten patio furniture, over flowing ash trays full of water. Unfortunately this is typical of a hotel which couldn't afford to update as it would never recover it's investment.

    4.2

  • Sharon
      United Kingdom
    18 July 2014

    Bus stop across from hotel ideal to travel to Weston supermare. Old building but good size room with expected facilities. Bathroom small and basic. Overall clean. Initial reception by front staff was poor but friendliness of staff did improve. Breakfast was good. Hotel was a bit out of the way with nothing around - not suitable for people with walking difficulties. Lack of entertainment - not suitable for young families. You do need a car to get around. Stayed 2 nights and was pleased with room hotel overall but would not stay longer.

    Initial receptionist greeting was poor. Very basic reception area. Very limited choice menu if you wanted to eat at hotel. Small bar with TV - that was the entertainment.

    5

  • Anonymous
      United Kingdom
    16 July 2014

    The staff were extremly polite,friendly and helpful. Our room had the best view and was lovely and quiet. Breakfast was more than satisfying.Locals were very friendly. Ozzey the Cabbie was a godsend!

    Bus to Bristol didnt show on time, bit annoying when they only run hourly. Guess you have to put up with these things when staying in the suburbs.

    8.8

  • John
      Australia
    13 July 2014

    The hotel was very run down and the food was poor

    4.2

  • Michael
      United Kingdom
    11 July 2014

    freindly staff clean rooms and lots of tea and coffee in the room.

    the creeky stairs

    7.9

  • Anne
      United Kingdom
    10 July 2014

    Room comfortable and great views

    Cooked breakfast poor. One v small piece of bacon and poor sausage.

    7.5

  • David
      United Kingdom
    5 July 2014

    the views the staff the breakfast the location

    the bathroom the noisy young guest next door the stairs

    8.8

  • Amy
      United Kingdom
    1 July 2014

    Sea view room and from the bar and patio, rooms are so large and beds are super comfortable. Everything was lovely and clean would definitely go back. Highly recommended

    10

  • Louise
      United Kingdom
    1 July 2014

    Absolutely filthy....never stayed there!

    3.3

  • Joanna
      United Kingdom
    29 June 2014

    Very friendly attentive staff, good size clean room

    Decor needs a bit of TLC and updating.

    7.9

  • Trevor
      United Kingdom
    17 June 2014

    Nice place to stay,great location,good size room with a sea view,parking,and a lovely breakfast which set you up for the day,the staff very friendly and helpful.Good value for money.

    The hotel is a bit dated,but so what it didn't effect our stay,only real problem was the shower trying to adjust it was a nightmare.

    9.2

  • H
      United Kingdom
    17 June 2014

    Particularly enjoyed coffee and cooked breakfast, which came hot and fresh to order not congealed & tired like some buffet breakfasts. Reception and breakfast staff efficient and friendly, contributing to good ambiance. Have stayed at big Best Western along road on other occasions but this was just as good - in fact better value and staff more friendly and welcoming. Location is superb with panoramic sea view of shipping. Watched pheasants and squirrels from bedroom window, too.

    Didn't get offered toast at breakfast but didn't feel inclined to chase it - just seemed odd to not get as normal. Rather small flatscreen TV in our large room, miles away from bed or sitting area of room, so small could hardly see it and in wrong place (seemed mean but sortable). Strip light in bathroom over sink not working, so was difficult to see putting on makeup, but not a big deal, just slight lack of attention to detail. Would still recommend the hotel!

    8.3

  • Anonymous
      U.S.A.
    17 June 2014

    The included breakfast was great;

    they charged for wifi; they should just include it in the price and raise the rate by 2 pounds

    7.9

  • Alan
      United Kingdom
    14 June 2014

    Everything! Absolutely superb sea views from the bar, drinks patio & restaurant!

    Nothing.

    10

  • Christopher
      United Kingdom
    12 June 2014

    Location. Friendliness of staff. Great sea view. Cheerfully served breakfast - good quality, no rush and plenty of choice.

    Amazingly small single room, and up two extra high and steep flights of stairs (no lift) Evening Meal Average at best - and expensive in that case.

    6.7

  • Kevin
      United Kingdom
    12 June 2014

    God value for money; pleasant, helpful staff,

    Absolutely no unfavourable comments nto make.

    8.8

  • Joanne
      United Kingdom
    10 June 2014

    The location was great, as was the vista from the sun terrace, but the good points stop there I'm afraid

    The useless shower, the mouldy damp wallpaper, the creaking stairs, the broken window glass, the rotten window frames, shall I carry on?.......

    5

  • Amanda
      United Kingdom
    8 June 2014

    We stayed in twin room 8 which was lovely a big as it had a an extra single bed in there too. Our view looked right out onto the estuary which was beautiful.

    The place is a little dated, the first thing I would change is put some decent tables and chairs on the outside communal balcony which really wouldn't them cost much, the ones they had were very worn and that whole area was a bit depressing.

    7.5

  • Barry
      United Kingdom
    4 June 2014

    great location with superb views of river seven from bedroom. great breakfasts . friendly staff. good parking and bus stop outside hotel so easy to go to surrounding area. a good menu for evening meals will try these next visit. no pressure to pay the bill , I had to ask.

    the shower unit was useless in room 20

    10

  • Anonymous
      United Kingdom
    3 June 2014

    Quite location with nice view of the Severn estuary. Good choice at breakfast

    Daily charge for Wi-Fi which is out of step of the majority of hotels and B&Bs now.

    7.5

  • Michael
      United Kingdom
    1 June 2014

    Location

    Appalling joke of a shower. Poor breakfast

    5.4

  • Hilda
      New Zealand
    31 May 2014

    Good location to visit different places. Nice big room with tall ceilings.

    Would have liked a room with sea view.

    8.3

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