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109-113 Queen's Gate, Kensington and Chelsea, London, SW7 5LR, United Kingdom – Show map
Excellent location — rated 9.3/10! (score from 444 reviews)
Rated by guests after their stay at The Kensington Hotel.
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444 verified reviews
They speak your language!
The Kensington Hotel's staff speak: Portuguese, Polish, Italian, Indonesian, French, Spanish, English
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Fitness centre, Massage
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte)
WiFi is available in the hotel rooms and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Tour desk, Ticket service, Luggage storage, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Shoeshine, Business centre, Fax/photocopying, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Allergy-free room, Non-smoking throughout
Portuguese, Polish, Italian, Indonesian, French, Spanish, English
14:00 - 00:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 35 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 444 reviews
Value for money
Show reviews from:
A 10-minute walk from Royal Albert Hall, this 5-star Kensington hotel has spectacular London views, a 3 AA Rosette Chinese restaurant and a holistic spa.
Score from 1163 reviews Fabulous
Set in the heart of South Kensington, just by South Kensington Tube Station, The Pelham is a luxury townhouse hotel offering a restaurant, bar, fitness centre and boutique and stylish accommodation.
Score from 48 reviews Fabulous
Well-placed in exclusive South Kensington, this 4-star hotel is less than half a mile from London’s Natural History Museum and the Royal Albert Hall.
Score from 1843 reviews Good
With a luxury spa and tranquil courtyard garden, St. James' Court, A Taj Hotel, London offers 4-star rooms, free Wi-Fi and 3 restaurants.
Score from 3058 reviews Fabulous
Staff and general feel which was relaxed but stylish location and room lovely and quiet resolution of small housekeeping issue was prompt
Service during a booked afternoon tea was slow but still excellent in content and we didn't mind as we were so relaxed and staff are so friendly
The whole hotel was amazing from start to finish. I can not fault it the staff were kind and friendly. Thanks again
Everything. They even clean the room more than once a day. Staff are way helpful.
I didn't see anything I don't like.
Excellent customer service Extremely comfortable room Cosy lobby - sitting between the fireplace and the Christmas tree gives you a really festive feeling Very friendly and attentive staff, always smiling and always helpful
No allocated parking, although the staff can point you to a nearby parking.
Staff Bar and restaurant Ambience
Beautifully decorated for Christmas, we enjoyed the free mince pies! Lovely bar and lounges it was perfect for our Christmas break. The location was also fantastic.
The rooms were very small ours had views of the air conditioning units not great for five star hotel
Location Hotel atmosphere Turn down service
Excellent lobby with service. Friendly and helpful staf. Nice area, central but still quiet and close to subway, tour buses etc.
The room was rather small
Staff Location Cleanliness Friendliness
Rooms are not too big for the price you pay
The standard never falters.
Great looking reception/ bar area. Lived up to its five stars.
Room not so five star. Lights not working in room on arrival so had to ring reception, twice to fix problem. Sheet was ripped on beding. Kettle in room did not switch it self off.
The hotel was beautifully decorated and in a perfect location, not far from South Ken station. The staff were so welcoming and chatty, overall a brilliant stay and will definitely be returning.
Mattress was a little hard.
cosy atmosphere. very good restaurang
aircodition a bit noisy
Lounge and bar areas were nice, brilliant decor.
Had to move rooms as my room was situated next to generators, did not sleep at all well. Size of rooms were disappointing. Towels were hard. I have stayed in better four stars in the area.
Every Staff member treats you like your some sort of VIP Mince pies by the entrance during the festive period Nice bread platter.
Room sizes maybe? Smaller than i expected but very comfortable though.
Cozy and welcoming at Xmas.
The Kensington Hotel combines style and service. always a pleasure to return to.
The Lobby is amazing, chimney beautiful free hot wine, tea, pastries and tangerines at the reception. They offer you a free bottle of water to take with you during the day Very friendly staff
It got a bit cold in the room, but ok it is an old building which is part of the charm, so not such a big deal. Heating also works
Very understanding staff gave us a quick room change when we complained about a fresh paint smell. Also late check out so I could do some last minute shopping before my evening flight. We took two rooms for the family. We usually stay at the Rembrandt but we found this location more serene and good proximity to restaurants and the tube
Extra cost for Breakfast, prefer choice of cooked or continental
Elegant & comfortable surroundings with excellent front of house staff on the door and reception.
Asking for hot toast and clean cutlery several times at the breakfast service. Maybe staff need designated zones!
The hotel is in a lovely part of town and has a nice ground floor and lobby. Our room was perfectly nice too, looking out on Queens Gate.
Our room was quite small; we are average-sized people, and at times had to turn sideways to use the shower. The staff is uneven. Our experience was that many do not speak English very well, and vary in terms of attentiveness; we dined in the lobby one night, and my husband's dinner came and had to be consumed before mine even arrived.
Kindness of the staff
We change the room ,to small , no shelves to staw our clothes
staff and location
view of the rows of air cond, units and not much else. Very small room for mid tariff price, whats a basic room like? I always say you get what you pay for, but my wife and i did not think so here
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