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The Kensington Hotel
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When would you like to stay at the The Kensington Hotel?
Top
Based on
98
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
United States of America
November 27, 2009
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Great! Would stay again. |
10 |
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Ana
Young couple
Bilbao,
Spain
November 18, 2009
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excellent hotel!!!! the hotel is a little noizy in the mornigs. the staff could be more silent cleaning the rooms. |
10 |
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Jeffrey
Mature couple
anieres,
Switzerland
November 16, 2009
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Excellent reception, porters, dining room staff. Very attentive, welcoming and willing to serve / help. Also location, close to South Kensington tube very convenient for access to museums, galleries and the West End. Cleaning service knocked on door on 3 occasions between 8.00 a.m. and 9.00 a.m. on morning of departure.Only one bath towel provided for us as a couple - not remedied, even after we left a note for the cleaners. |
8.5 |
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Robert
Young couple
Isle of Wight,
United Kingdom
November 12, 2009
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As soon as we walked into this hotel we knew we had made the right choice! Everything about it was luxury - the decor, the open fireplaces, even the smell from the Jo Malone candles was amazing! We had afternoon tea which was delicious and although pricey, like the rest of our stay, we thought was worth it! |
8 |
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Anonymous
Solo traveller
Italy
November 10, 2009
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I loked a lot the common parts and especially the design of the bar an the good quality of the food Actually, there's something. The room are very small and the storage space very limited. The shower is too big, steeling some space to move better |
8 |
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Aleksandrs
Solo traveller
Riga,
Latvia
November 9, 2009
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Location, staff, wifi :) Poor noise resistant :) |
8 |
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Jack
With friends
New York,
United States of America
November 8, 2009
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Staff could not have been nicer or more accommodating. Considering the very reasonable rate, the Kensington Hotel was excellent value for the money. My only complaints were the size of my room (tiny), and that the free wi-fi didn't really come through in my room. (It was fine in the lobby, though; and in my friend's room.) |
9 |
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Ezzat
Mature couple
beirut,
Lebanon
November 2, 2009
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The Gym is excellent. Very comfortable and warm. Size of Rooms. |
9.5 |
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Holly
Solo traveller
Castle Hill,
Australia
November 1, 2009
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Concierge service was impecable Double charging on my debit card which left me cash shy for the rest of my holiday. I spoke with them prior to check out and was advised this would not happen . They had already pre authorised the total stay amount and was assured the difference of incidentals was all that would be charged. Unfortunately for me this was not to be . Dubai cash strapped was no fun. |
10 |
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Liubov
Solo traveller
Moscow,
Russian Federation
October 21, 2009
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The location is superb, the rooms are comfortable and the decor is really nice. The staff is excellent as well |
10 |
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Lara
With friends
VICENZA,
Italy
October 14, 2009
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Very confortable, not noisy and very clean rooms. Very good and central position, 5 minutes walking from the tube station. I hope to go back soon. |
10 |
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Carole
Mature couple
Havant,
United Kingdom
October 7, 2009
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The staff were outstanding and very well trained. The public rooms were well appointed and comfortable and the airconditioning very efficient. The restaurant was relaxing and the food OK (not gourmet), it was nicely presented and very reasonably priced. The cooked breakfast on Sunday was super. Lovely hotel in a great location for the museums. The rooms was awful, so cramped that there was just enough room to walk around the 4'6" bed. The bathroom needed a repair on the shower door and a jolly good scrub. There were several items missing that one would expect from a hotel of this quality, namely: ironing board and iron (not that one had room to set it up but it was in the brochure), laundry bag, room service and restaurant menu, mini-bar price list and items such as cotton wool and cotton buds in the bathroom. One could telephone for these things but one shouldn't need to. Also the bed was still unmade at 15:45. |
5.5 |
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Anonymous
Young couple
Finland
October 7, 2009
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Kensington hotel was a positive surprise - did not expect a lot from central London hotel with reasonable price. Breakfast was superb, though not included in room price but well worth the 15 pounds. Location very good, 5 min walk to South Kengsinton metro, 10 min walk to Science and Natural History museums. Bathroom quite small, the bathroom door didn't close properly. Our room was a bit dark, though was because of the location (so majority of rooms probably lighter.) |
9 |
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Richard
With friends
Port Washington,
United States of America
October 6, 2009
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The hotel is newly renovated. It's in a good location, upscale and right in downtown. Surprisingly the best service I got was from the bell boys. Rooms are small unless you book a very expensive one. |
7 |
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Anonymous
Solo traveller
Ireland
October 5, 2009
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The hotel employees are excellent. The room was in a nice, quiet location, as requested. You could not improve on the location - especially if travelling from Heathrow Airport. I enjoyed my stay. |
8 |
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Seamus
Young couple
Bandon,
Ireland
October 5, 2009
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great location for city centre shopping with an obvious opulence |
9.5 |
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Jonathan
Family with young children
Beijing,
China
September 28, 2009
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Staff was friendly and accommodating. The foyer of the hotel was luxurious. The location excellent. House keeping was rather inconsistent. There's always something not replenished through out our stay. |
7.5 |
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Lori
Solo traveller
Winter Park,
United States of America
September 22, 2009
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The room was quite small and for 2 people, it would have been very cramped. Getting around the bed was tight. That being said, the bed was very comfortable, the bathroom was great and the food was excellent! The staff was very helpful, the location was wonderful and the amenities were very very good. |
8 |
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Anonymous
Young couple
Lebanon
September 20, 2009
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Excellent value for money. |
9 |
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Anonymous
Solo traveller
Australia
September 14, 2009
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Location is great, close to hyde park and south kensington tube station, as well as nice restaurants and bars. Free internet use also! that's the way it should be! |
9 |
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Lauro
Group
GENOVA,
Italy
September 14, 2009
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The location: it was close to the tube station and bus stops. Also, the professionality of the concierge and the elegance of the premisis. The room I was assigned to was very small, and was lacking of some fondamental details like lamposts near the bed. Moreover, the bathroom -very pretty- was not functional as it didn't have a lower shower. |
6.5 |
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Luigi
Family with young children
Napoli,
Italy
September 10, 2009
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Staff, comfort one room (333) too small. Pls verify |
8 |
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Anonymous
Mature couple
Latvia
August 20, 2009
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Excellent Hotel for reasonable price! |
9.5 |
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Brett
Solo traveller
hartlepool,
United Kingdom
August 19, 2009
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Nice to finally find a decent (and good value) hotel in London. Could not fault the hotel at all. |
10 |
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Anonymous
Mature couple
Ireland
August 6, 2009
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The bed was amazing and the shower was very relaxing. The area was lovely and close to underground. perfect for a couple looking to relax for a weekend The towels were not cleaned properly and had black marks on them each day. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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