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Recently booked in Ockley
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Review score
Score from 23 reviews
“The staff were very friendly and helpfull,it was quiet and the food was great.”
Ian,
Liverpool
This traditional 16th-century inn is in the pretty village of Ockley, just off route A29, and has free parking and rooms with private bathrooms. The Kings Arms has a quiet location in the Surrey countryside, between Dorking and Horsham. It has lots of original character, with low ceilings and wooden beams. In the winter, there is a real log fire and in the summer, there is the award-winning garden. The rooms with private bathrooms have TVs, telephones, suit presses and tea/coffee. The Kings Arms offers good food, wine and beer at affordable prices. The traditional food is made using fresh seasonal, local produce and includes Sunday roasts, steaks and homemade pies. Reservations for meals are recommended. Hotel Rooms: 6
GeneralRestaurant, Bar, Newspapers, Grounds, Non-Smoking Rooms, All Spaces Non-Smoking (Public and Private) ServicesBreakfast in the Room
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Total Hotel Score:6.1
Based on 23 reviews Guest reviews are written by our customers after their stay at The Kings Arms. |
Score breakdown
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Score filter |
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Ellen
Young couple
Plymouth,
United Kingdom
May 1, 2012
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Comfortable and clean No phone signal at all, although we were warned beforehand it was still annoying!
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9.6 |
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John
Solo traveler
STOKE ON TRENT,
United Kingdom
January 27, 2012
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I will not stay hear again
0 out of 1 people found this review helpful, did you?
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4.2 |
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Mike
Mature couple
Vaughn,
United States of America
December 14, 2011
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The interim staff is doing a good job of covering the position. The problem is that there is always an interim staff! The parent corporation will spend no money to fix the place's little problems. They keep losing management. Cook & kitchen staff are GREAT!! Wait & bar staff also very good. 500 year-old buildings have their charm! 500 year-old matresses do NOT! Advertised they have Wi-Fi. It had been unhooked for a month when we arrived. The staff told us to walk to the neighboring inn to use their Wi-Fi. "We do not plan to re-attach ours." After going there & seeing their facility, we changed our booking, left King's Arms after the 2nd night & spent the rest of our stay @ Inn on the Green!! They not only have good Wi-Fi, but a complete & active bar scene, local customers to talk with, etc. WE did go back to King's Arms twice more for the FOOD!! They do have the best cook in the area!!
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6.3 |
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John
Mature couple
Preston,
United Kingdom
December 11, 2011
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The bedroom heating was adequate. Having booked a twin room with bath we were given a double room with shower. The bed linen was dirty, smelly and unironed. It appeared that someone had slept in the bed and it was unchanged. The cover smelt of cooking oil. The carpet was filthy with hair, staples and rubber bands on the floor. The shower tray had mould growth and the towels were tired and stained. There was dust eveywhere and no clean surfaces. There were half used toiletries in the bathroom cupboard and bedside drawer. There was no plug for the sink and the overflow outlet was filthy. There were no tumblers for water and one drinking mug in a double room. A novel left in bedside drawer and a phone charger all giving the impression that someone was living in the room and had cleared out in a hurry. The walls were dirty and stained as was the carpet. If we were not so exhausted from a long days travel we would not have stayed here and would never recommend this to anyone. It was a thoroughly horrible nights stay and the continental breakfast was grim. It was very obvious and clear to us that the propretors did not know how to run this establishment and had no social graces whatever. We did not eat in the restaurant so cannot comment on that.
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2.9 |
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Peter
Group of friends
Essex,
United Kingdom
August 30, 2011
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The people! Sue (Land Lady) and Mark aka Foxy (General Dogs Body) couldn't have helped more. Very accommodating and friendly making the most of what they have at The Kings Arms. Rooms were basic (but clean) and the whole place could do with a bit of money spent on it. That said, its an old charming building with good character. The staff make this place seem and feel better than you'd expect!
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7.1 |
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Judith
Mature couple
Gregory,
United States of America
August 4, 2011
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The room was small but the bed was comfortable. Plenty of hangers in the cupboard. Did not get the four poster bedroom!
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6.3 |
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Roger
Mature couple
Whitley Bay,
United Kingdom
April 11, 2011
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location useful for visiting relatives in South poor breakfasts (so called continental)
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7.1 |
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Ian
Solo traveler
Liverpool,
United Kingdom
March 22, 2011
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The staff were very friendly and helpfull,it was quiet and the food was great. The beer selection at the bar could do with some improvement.
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8.3 |
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Alban
Solo traveler
Strasbourg,
France
December 19, 2011
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L'établissement stipule sur Booking qu'il dispose d'une connexion Internet, c'est faux. Attention pour les voyageurs pour lesquels c'est un critère de choix, vous serez décus.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Anonymous
Solo traveler
United Kingdom
January 30, 2012
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Nice log fire and bar. Good food.
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7.9 |
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Anonymous
Mature couple
United Kingdom
November 8, 2011
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Helpfulness of assistant manager Booked king poster bed room and was triple booked giv Offered a very shabby dirty single room. After complaint was given four poster room as we had arrived first ! The room was dirty , lack of towels and toilet paper , very tatty would not recommend to anyone
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4.2 |
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Anonymous
Young couple
Norway
April 23, 2012
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Nice house
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7.5 |
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Anonymous
Solo traveler
United Kingdom
April 26, 2011
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My stay at the Kings Arms was great, all the staff were very freindly and welcoming. The Manager was extremley helpful when I was stranded at the train station, and very kindly picked me up. The food was very good and reasonably prices.Free wi-fi was also availbale in the hotel and rooms.Would stay again.
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8.3 |
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Anonymous
Solo traveler
United Kingdom
November 19, 2011
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The bed was comfortable, the heat from the radiator once it came on was great Staff were nice Water pressure low so shower was poor. Light over sink broken, so difficult to shave. Breakfast was hot drink, toast, cereal and juice only lighting in the bar and restaurant was stark
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6.7 |
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Anonymous
Young couple
United Kingdom
June 27, 2011
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Reasonably priced for what it is. Rooms could do with a face lift although this was reasonably priced for what it is. Staff were accommodating about late night arrival. Fair breakfast. Shower was merely a luke warm trickle after a 5 minute naked wait. Bathroom door also had tendency for getting stuck which would present a frustrating situation if you were staying on your own in the room. Both issues reported to the manager. Was told that the owner was aware of a "list" of issues to address including these but hadn't got round to dealing with them!
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5.4 |
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Anonymous
Mature couple
United Kingdom
May 18, 2011
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Good location for us - close to a function we were attending nearby. Pub looked ok, but we didn't get to sample any of the food. Room was very small, but adequate for us as we spent very little time there. Not particularly cheap either.
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5.4 |
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Anonymous
Solo traveler
United Kingdom
May 25, 2011
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Nice location for scenery and walks Hotel was shabby, tired, our room had cobwebs hanging from ceiling, headboard on bed wasn't attached, sink in bathroom was broken.
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6.7 |
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Anonymous
Solo traveler
United Kingdom
November 25, 2011
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The evening meal was very nice. I was very dissapointed by my stay at the King's Arms. The room was cold and very dimly lit. It was a very small room, and not very clean. The bathroom was not clean either. The continential breakfast was also very dissapointing. I had booked for myself and on behalf of other guests, all of whom were eqully unimpressed.
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3.3 |
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Kevin
Solo traveler
Bungay,
United Kingdom
May 24, 2011
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There are no comments available for this review
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6.3 |
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Anonymous
Mature couple
United Kingdom
March 13, 2012
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There are no comments available for this review
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4.2 |
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Deborah
Family with older children
Leeds,
United Kingdom
July 10, 2011
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There are no comments available for this review
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6.5 |
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Anonymous
Mature couple
United Kingdom
May 1, 2012
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There are no comments available for this review
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5.4 |
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Adrian
Solo traveler
Lytham St Annes,
United Kingdom
January 18, 2012
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There are no comments available for this review
Did you find this review helpful?
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3.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "The Kings Arms" also viewed:
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