The Kings Arms and Royal Hotel – RelaxInnz

helpful service

awful full english breakfast. very old sausage.

We were in room 1, a beautiful spacious room with large ensuite including roll top bath.

Would of liked choice of cold drink in room, bottled water.

location for where I needed to be in Godalming

narrow single bed in cramped 2nd floor room with only luke warm water available in the shower Generally "tired"......where has the "recent £1 million " been spent??

Friendly relaxed staff, clean comfortable room, loo with a view

We had a top of the range room that was very spacious and nicely furnished.

The bar area was quite down market with many all day drinkers, and popular food. The breakfast was very average, and there was no afternoon tea service available

The hotel smelt quite bad, which didn't go. It was not very clean & the thought of eating in it for breakfast was not an option. The hotel needed a good clean through and to be painted. I would not recommend this hotel to anyone

Nice central location for visiting N.T. properties in Surrey, and an interesting town to browse in. Very helpful and friendly staff.

Slightly disappointed that this was more like a pub than a hotel, i.e. no proper dining room and that our twin-bedded room was very small with no chairs.

Friendly, hard-working staff Accommodation, except for one thing (see what I didn't like). Inclusive breakfast Historic Building Able to use WiFi

We have stayed before, but on this occasion we had a very noisy toilet cistern (Room 9). It has a motorised cistern, and took about five minutes after each flush to stop functioning. This did not happen in the room we had last time (Room 11).

Plenty of restaurants in the area, and nice quiet location. Staff were friendly and helpful, with one exception...)

the manager/landlord was unwelcoming, and made me feel like i was an inconvenience to him. They cleared the breakfast 30 minutes early but moaned when I asked for breakfast. No thank you, no hello or goodbye, just sneers and a look of contempt. Otherwise the place was fine.

Location. Good size rooms. Wireless coverage.

No Hot water. Unable to shower or bath in the morning!! Cooked Breakfast was ok but cheap ingredients were used. Limited parking which isn't allocated for staying guests

I keep going back to this place when in Godalming, fantastic value, great rooms, very clean, friendly staff, what more do you want?

Friendly staff, well organised and cooked breakfast.

Badly maintained room, single glazing, not wonderfully clean.

Friendly helpful staff.

No hot water, limited parking. Staff park in guest spaces.

Room was very good, well appointed and furnished, a great accommodation experience with character and historic ambiance.

Noise from street after local pubs closed.

Shower brilliant. Food excellent. Staff very helpful and friendly. Good atmosphere and overall great value for money and excellent service

The Room,Food,location

The staff were unorganised,rude,unhelpful due to there being a staff/ member family party being held at the hotel, no dinner or breakfast table available had to ask them set for one for us.Had to wipe clean a table ourselves before dinner,Cutlery etc dumped at a table at breakfast,no staff to serve but able to go outside and smoke and sit at a table and talk to their family.

staff were very good facilities were very good bar was good but in do like football on big screen as it is a local pub too , the locals were friendly,

The menu was too big the canopy in the rear was dirty and could do with a hosing down and clean

Friendly welcome, easy to find, central location, clean facilities, nice bar area, comfy bed, lovely old building with character, good menu selection and the steak was fantastic.....!!

Only six parking spaces in the courtyard , but lots of other parking round the corner.

location

We did not like the fact that we booked rooms with showers and baths and didn't get them. A couple of people in our party can not use showers due to being claustrophobic. Therefore we were not satisfied with the accommodation.

Kind staff who couldn't too much to help in light of the snow and the funeral I was trying to get to.

Location

Very small old room

staff very friendly .Good service.

Booked standard room ,very basic.,not fully serviced daily.

Straightforward, good sized shower and shower room, quiet

Front entrance rather curious, reception not manned and a very cold wait for staff - a bell would help.

Location

No staff at reception check in and check out

The hotel was conveniently located for me.

Upon arrival I had to walk through into the pub as nobody was at reception. The hotel was extremely noisy,around the time the pub closed. Twice at 1 and 1.30am there was an extremely loud drilling like noise. There was no way to contact reception other than walk downstairs. The pub is clearly the priority here.