Kings Arms Hotel  

Responsiveness of staff. Front desk staff were very responsive to our request to change rooms for the 2nd night as well to fix some issues in the ensuite bathroom. Location in Westerham which is a lovely village. Good parking behind the hotel.

The corridor/fire door layout is cumbersome, although necessary in a building of that age and complexity. Our first room was located over the kitchen exhaust fan outlet - both noisy and smelly - important to view the room assigned before carrying suitcases up the stairs! Bathrooms lack adequate shelf space.

The room was very well decorated and clean; this must have changed since some of the other reviews I had read. Our request to have the sofa bed made up had not been done but someone was sent immediately to do so. Everything about the room was impressive for the price. Breakfast selection was good.

Staff were pleasant enough but not well trained: we waited a long time to check in because someone was making lengthy enquiries but no apology was given, and when asking in the bar (where food was being served) what the soup of the day was, the barman a) said he didn't know b) made no attempt to find out. These are small things which can so easily be solved.

Nice room, good breakfast and location.

Resident's are able to purchase drinks after early closing of the bar.

Cheap. Convenient. Nice breakfast!

Terrible service in bar area, gave up in the end and went to the Grasshopper! Luke warm to cold shower in the morning. Stayed in room 3 - very warm even though cold outside and heating off! Would be unbearable in summer

Easy to find, easy to check in, easy to use car park, good room with bath !, good breakfast, easy to check out. Excellent.

Staff were excellent and very welcoming

As a regular visitor to London and envirions I have to say that my stay at King's Arms Hotel was most enjoyable. The staff were able to amend my booking when storms delayed my arrival and the friendly reception confirmed my belief that this was a hotel that cared about its guests. My room had been upgraded at little extra cost and the room had great cacilities. Also worthy of mention is the free wifi, which contrasts sharply to the many highly priced London hotels I have endured. The food was also of a high standard. My starter of Croxton Manor Cheddar and Ruddles rarebit tart with tomato smoked garlic chutney was excellent and the smears of Daddies sauce was genius! The main of Surf n Turf was also better than most, with Rib Eye that was not only tender but served hot! The breakfast the next day was very good and the overall impression is 'Excellent!' I have no hesitation in recommending The King's Arms in Westerham.

A clean friendly well run hotel.Food served was of a very high standard & good selection.Well placed to visit Chartwell & other nt properties &nearby shopping.Thank you for an enjoyable visit,we we will use Old Enlish Inns again.

One of the best breakfasts we have had in any hotel. Rooms very comfortable and well equiped. Westerham village is a nice place to stay.

Friendly staff, comfortable room, tasty breakfast.

Car park should be free

The old building, Comfortable and warm. Good food.

Clean, friendly and well appointed. Good parking.

My shower wasn't hot.