The Kings Head Hotel  

The man on the desk when we arrived did not smile, Miserable in fact and someone else said the same thing. The room was very dirty the dado rails round the room where a quarter of an inch thick in dust and I do not exaggerate. The manager's answer was, 'well you do get dust in that room'. I said they cannot have washed down in months if not well over a year. The bathroom floor was filthy and the 'white' shower curtain had turned black and orange from bacteria that had been allowed to grow, it turned our inside. Traffic noise was horrendous it kept us awake all night. I said this noise business did not get a mention on the internet when I booked it. The manager did move us to another room at the back of the hotel which was much nicer and quieter. But the manager still never smiled. For £80 a night we expected much better. For £20 extra you can have a 4* hotel in London and a clean one at that.

I liked the room, and friendly staff.

bathroom needs a bit of an update. the heating was left on when we first arrived so our room was too hot on first night. ok once turned off.

Comfortable, nice room although on the small side

Didn't have a view of the river from my room. Breakfast starts too late at 7:30

The bed was very comfortable

The floorboards were very creaky and the walls very thin. I was woken in the night by movement in the next room

Comfortable friendly

Decent hotel and central location

the hotel is right in the hub of Ross on Wye, surrounded by shops selling local wears, restaurants & lots of historic buildings. The river Wye and it's beautiful surroundings is a short walk away too. The hotel is in a wonderfully historic building, tastefully & luxuriously decorated. Our room was up two flights of stairs, the second of which were curved and gorgeously wonky. Our room was spacious and had lovely traditional wooden beams to the ceiling. It was beautifully appointed with a lovely large Iron framed bed, dressing table & tea/coffee station. A doorway takes you through a small inner hallway to the bathroom & a second room containing a further two single beds and a large double wardrobe.

My partner is 6ft 6'' and found using the shower in the room quite difficult.

During our short stay we found the Hotel to have helpful, friendly staff, and the room was very comfortable with everything we needed.

The only negative was the stairs, but it is something they can do nothing about. Having said that it was not that many stairs to climb.

I liked the old world charm of the hotel and the location was very good for siteseeing.

Really Friendly staff and great location. Food really nice and good parking.

Check in was speedy and helpful, room (16) spacious.

Food in restaurant over priced for what was fairly average food. Room was very noisy felt that the people next door were in the same room as you could hear every sound.

nice old hotel

not feeling very welcome