The Kings Head Hotel  

Wasn't told that we would have to book a table to use the resturant and when we went into the resturant was directed to another hotel. Room (no.18) was very small and the floor boards creaked incessantly. The stair case to the second floor was difficult to negotiate and not recommended for anyone with mobility problems. Would not stay at this hotel again.

The breakfast was lovely.

The hotel charged a lot of money for a run down room with fading carpets and 80s bathroom suite. The room was also swelteringly hot all the time no matter how much you had the window open.

Room very comortable, food excellent as ever and staff friendly an efficient

Excellent food, excellent service and a very relaxed and comfortable atmosphere.

Pleasant hotel with friendly staff. Characterful buillding in good location.

Very small shower even though our room was described as 'deluxe' and we paid quite a lot for it!

The Hotel is centrally situated in Ross on Wye and very convenient. The meal we had in the restaurant was very good. The hotel was parking facilities which was an added bonus.

We found the stairs up to our second floor room very steep and not easy to negotiate with a large case, this could be difficult for less able bodied guests. The bathroom in our room was small and needed some modernisation.

convenient for both town and countryside. very well equipped and clean room.

The man on the desk when we arrived did not smile, Miserable in fact and someone else said the same thing. The room was very dirty the dado rails round the room where a quarter of an inch thick in dust and I do not exaggerate. The manager's answer was, 'well you do get dust in that room'. I said they cannot have washed down in months if not well over a year. The bathroom floor was filthy and the 'white' shower curtain had turned black and orange from bacteria that had been allowed to grow, it turned our inside. Traffic noise was horrendous it kept us awake all night. I said this noise business did not get a mention on the internet when I booked it. The manager did move us to another room at the back of the hotel which was much nicer and quieter. But the manager still never smiled. For £80 a night we expected much better. For £20 extra you can have a 4* hotel in London and a clean one at that.

The evening meal in the restaurant was excellent.

Friendly staff, food was very good

Breakfast service poor

A lovely, old-style pub hotel. Great beer, nice-looking menu. We'll be back!

The hotel's a 14th century coaching inn, with real charm and a lovely ambience. Rooms very clean and comfortable. Food excellent and wide selection. Need to pre-book restaurant for dinner as very popular and busy on weekends. For a late availability booking, and never having used this site we were pleasantly surprised.

Old coaching inn, fascinating building accommodating modern standards. Staff very friendly and helpful. Good food - also popular with the locals. Small detail - appreciated the teapot provided in the room, which was much easier than teabags and cups!