The Kings Head Hotel  

The location is excellent - right on the Market Square - and it was very helpful having free parking at the hotel. The hotel is a good central base for exploring the Richmond area, and the period decor is beautiful.

The bed was singularly uncomfortable, the rooms lack double-glazing so all the noise from the Square is very audible, we've experienced better shower water pressure standing under a gutter, and the breakfast was particularly disappointing and overpriced - £8 per person, and that's whether you have a cooked breakfast (with only 1 egg and 1 rasher of bacon) or just a bowl of cornflakes. In addition, the morning cleaning staff filled the corridor with the noise of their conversation, which I found very unprofessional.

Very cosy room, and old style wooden furnishings were awesome. Lounge with a fireplace is a perfect place to have a drink and a chat.

Excellent location by the market square. Good value for money. Room and bathroom were clean and in good condition. Car park was fine

Location and friendly atmosphere and staff

We enjoyed our stay and the food was excellent

We just found the bed a little uncomfortable it had a distinct dip in the middle.

Our room was filthy. The bathroom had no toilet paper, still had damp towels in it and open toiletry bottles lying around. The bedroom obviously had not been cleaned. The floor had not been vacuumed, and there was a thick layer of dust on several items of furniture. There was also a substantial deposit of sand lying behind a curtain.

excellent location no need to use car

very limited choice of drinks in hotel bar. no white wine or bailleys available on the saturday evening of our stay. room very noisy due to close proximity to centre of town and market

The location is good ,the staff are friendly and helpful and the hotel has charecter.

The condition of the room was not good enough,the plumbing dated , you could hear between the rooms. There was noise all night from the street. There is no lift.It needs refubishing you would get a better deal at a bed and breakfast, overpriced for what it is offering.

Needs up dating looked like a lot of water damage in beadroom.

Room was comfortable Food & servive in restaurant on first night and the first breakfast was very good

The meal service in the bar on the second night was slow & inadequate The breakfast service on the second morming was slow and some of the food was cold.

There is a place to sit outside if weather is good to watch goings on in Richmond . Staff were friendly and helpful

It was fairly old fashioned so rooms weren't quite as luxurious as I expected. When we first arrived the curtain on the window had come off the hooks and that wasn't fixed for 2 days (didn't report it but thoufght it should have been picked up). Minor complaints though don't be put off too much and it is an old hotel

Staff / food