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Market Place, Richmond, DL10 4HS, United Kingdom – Show map
Excellent location – rated 9.1/10! (score from 229 reviews)
Rated by guests after their stay at BEST WESTERN The Kings Head Hotel.
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15 properties in Richmond
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229 verified reviews
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BEST WESTERN The Kings Head Hotel's staff speaks: English
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Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 229 reviews
Value for money
Show reviews from:
The ivy-covered Scotch Corner Hotel is ideally located at the A1/A66 junction in close proximity to Darlington and Catterick. Newcastle, York, Leeds and Middlesbrough are just a short drive away.
Score from 414 reviews Excellent
Located in the heart of Richmond, this small hotel is well-situated for exploring the beautiful scenery and features of the town.
Score from 63 reviews Review score
Bridgedown House B&B is located in Richmond. Free WiFi access is available. Featuring a shower, private bathroom also comes with a hairdryer. You can enjoy river view from the room.
Score from 3 reviews Wonderful
On the banks of the Tees River, this lovely 16th century coaching inn has a restaurant overlooking the water and 36 bedrooms, many with stunning views of the river and the grounds.
Score from 324 reviews Very good
The hotel was nice and the staff were very friendly and very attentive. The drinks were reasonably priced so that was great .
Nothing negative on the hotel front but found the place a little bit boring . We are used to visting cities such as Leeds , manchester Glasgow . I find the above more interesting as there is more to do and see . I had a nice time in Richmond but wouldnt visit again .
Full Yorkshire Breakfast, great!
Lack of Outside and Warm, protected Smoking facilities
Our room was one of the larger ones and we were also very impressed with the bathroom
Bed mattress not very good, but we re used to sleeping on a memory foam one
Staff and overall ambience
Quite difficult to park Finish in bathroom sub-standard Breakfast rather oily, despite excellent ingredients.
Everything about the hotel and surroundings was excellent, had a brilliant stay
Friendliness of staff and ambience of hotel. Good food and excellent service.
Shower not very efficient
Good food Friendly staff. Lovely rooms Excellent location Beautifully furnished and decorated.
uncomfortably hard pillows The rear entrance to the hotel is shabby,and gives a poor first impression. The food service was slow at both dinner and breakfast.
The hotel has a friendly atmosphere and welcoming to their travellers. Would stay again and recommend to family and friends.
Character, friendliness of staff, breakfast
Room had a few flies in it. Opened window and most shifted, so still slept well.
Central location and can walk to all amenities in Richmond town centre. Friendly and helpful staff. Good food. Richmond Castle is well worth a visit and only on the opposite side of the town square.
Parking at the rear of hotel is very restricted. - However there is plenty of parking in the market square in front of the hotel, which is fine over night but you need a council "disc" to park in the day time and the hotel didn't have any availible on the day we visited.
Very helpful, friendly, couldn't do enough for you.
Bar staff were the only thing to let the hotel down. They had no idea how to pull a pint and weren't sure what a double was.
The helpful staff. The location.
The dingy, scary, very small car park with confusing hotel & private bays. The lack of outside facilities (no table/chairs). The hard pillows. No lift.
Staff were very friendly and helpful. Breakfasts were delicious. Room was clean and comfortable. Lounge was warm and comfortable after a day's walking.
Shower was poor - little power.
location was good a bar table was reserved allowing us to eat with the dog - also at breakfast the same table was set for us in the bar. the breakfast was ok - served to us by a lovely lady. upon check out the same lady who checked us in was on reception, she sympathised with our disappointments and explained that Simon who backed away from us should have reported it to the manager. she said that she would speak to staff and apologised that we had not enjoyed our stay.
We were a family of 5 travelling with a dog. My husband, daughter and my parents. We had booked 2 doubles and a single. Upon arrival rooms were not ready. I explained that I had made a request upon booking that the single room be as close to at least one of the doubles as my daughter was staying on her own in the room. The receptionist said that she had still to allocate rooms and would look at this request. When told to return approx. 2pm, the rooms were still not ready, again not really an issue and we decided to have a drink from the bar. There were 3 sauvignon blanc wines on offer on the wine list and the bar did not have any!! . We were allocated 3 rooms which were on the same corridor but not together, this was disappointing as we were told that the issue with the rooms not being ready was because the hotel had been full last night and all had checked out, I do feel that considering this it would have been easier to put at least 2 of the rooms together!. The rooms are extremely tired and depressing. Very 80's and not at all relaxing. I had to dust the headboard as when I moved the dust fell off!!. My parents are elderly and we decided to eat in the bar with the dog - we were told that we could eat from the restaurant menu which, when we had read a sample menu on line and in the room looked good. However, when presented with the actual menu it did not appeal and we ordered from the bar menu. The starters were not good at all, very disappointing, the pork pies advertised to have an apple topping arrived at the table with apple sauce spread on top - not good for £6, the prawns were tasteless and again poor value as there was a fork full for over £5. The mains were slightly better but the chips frozen and all pretty tasteless! to go with our meal we ordered 2 bottles of wine - red and white. We were told that the bar did not have the wines we wanted. The bar did not have 4 white wines it advertised and 2 reds!
Lovely old building, great central location, we had a really quiet room. Good food in restaurant at a decent price. Good staff
Nothing - all good
Helpful staff. Elegant fittings and fantastic staircase. Good location.
Room a bit small for two people. Tight car park
Location, location, location.
Only one key, there should be one each. I kept having to ask to be let into our room as my wife was wandering about Richmond with teh key.
We were given a warm welcome by Simon when we arrived at the hotel. All the staff were delightful throughout our stay and went over and above to make our stay a good one. We will definitely return.
STAFF WERE MOST HELPFULL AND POLITE AND THE ROOMS WERE A GOOD SIZE
DECORE COULD DO WITH UPDATING
great room and comfortable bed great location in centre of town excellent bar staff
- Very poor shower - didn't reach the bath area. - Broken toilet seat - Council cleaning street outside from about 5 am - impossible to sleep due to generator noise - hotel front counter staff indifferent to the problem "not our fault!"
Everything, the efficiency, the ambiance, the room, we were given a complimentary bottle of champagne for my birthday. Friendliness of the staff. We had such a special time.
Staff and location
getting on in years (67) stairs a bit of a bind.
By some error we were given the keys to an unmade room, which was immediately rectified when we told the receptionist. She could not have done more to appease us. This was a very professional approach.
The wedding seemed to take priority over other guests, maybe more staff would have been the answer.
I did not get any sleep due to my bedroom being the 'fire escape'. There was a 'fob' entry system to the room. On the inside was a touch pad to leave the room, this had a flashing red light on all night that kept me awake. In the morning I complained but still had to pay for the room
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