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Court Square, Carlisle, CA1 1QY – Show map
Excellent location — rated 9/10! (score from 446 reviews)
Rated by guests after their stay at Hallmark Hotel Carlisle.
|Double Room with Christmas Package (3 Nights)|
|Double Room with New Year's Package (2 Nights)|
|Double Room with Christmas Package (2 Nights)|
|Executive Double Room|
|Double Room Special Offer|
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27 properties in Carlisle
Including hotels, apartments, villas and more.
446 verified reviews
We speak your language
Hallmark Hotel Carlisle's staff speak: English
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Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not possible).
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 8 per day.
Room service, Packed lunches, 24-hour front desk, Luggage storage, Laundry, Ironing service, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Lift, Heating, Non-smoking throughout
From 14:00 hours
10:30 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hallmark Hotel Carlisle accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 446 reviews
Value for money
Show reviews from:
Located in the centre of Carlisle, the Crown and Mitre has been refurbished to retain its Edwardian traits. It has free Wi-Fi, a restaurant, a bar and an indoor swimming-pool.
Score from 405 reviews Good
Ideally situated in the historic capital of Cumbria, the ibis Carlisle is just 200 metres from Carlisle Citadel Railway Station.
Score from 892 reviews Very good
Located in the city centre and opposite Carlisle Rail Station, The County Hotel is just a 5-minute walk from Carlisle Cathedral.
Score from 320 reviews Good
Only 1.5 miles from Carlisle, The Carlisle Swallow boasts an indoor swimming pool, steam room, and gym, as well as free parking.
Score from 796 reviews Review score
The location was perfect and the receptionist was very helpful on my arrival.
I thought the bar staff needed training on how to communicate with the residents not to go through to the other bar to talk to friends or other staff??
The hotel was in an excellent location. The facilities were as you'd expect from a hotel of this type
Whilst the facilities and room size were as expected, the accommodation area could do with the same degree of modernisation applied to the ground floor. There are a lot of 'olde worlde' fittings within the room and bathroom.
Great location Good food Great value
Parking is not easy to access with a car, but still free and close to hotel
The noise was unbearable worst night sleep ever
The bathroom had black mould in the shower which also dripped We were in a room at the front of the hotel and the noise to the late hours kept us awake. I pointed this out (both) to staff but here was no concern or reaction. They said they would note it.
Good location for shops etc. Room was clean. Most of staff friendly, a couple though didn't seem interested in their jobs.
Breakfast not really hot enough and cold plates. Noise from extraction pipes throughout the night.
breakfast not hot enough
The staff were super friendly and very helpful, the food was excellent. The location of the hotel is very central, train station is right next door.
The beds need some attention as it feels like they put a piece of plywood on top of the bed springs.
Breakfast and coffee in the room
Tthe wobbly lift (still wobbling after some years) The bathroom lack of aids and alarm especially for a 75 year old on her own. didn't use the bath or shower!
Quiet rooms available, good car parking, easy walk into town. Pleasant bar/lounge and good restaurant. Helpful staff.
The room was nice, clean and comfortable, the bathroom was also clean .
Car parking facilities could be better. A larger more secure car park would be better
Staff friendly rooms and public areas clean
Rooms very very warm at all times, plates were dirty at breakfast was difficult to find one that didn't have marks on it, very noisy in our bedroom especially on the last night after asking for a quiet room
Buffet breakfast was a bit cold. A shame as it was good quality and nicely cooked. For the record we went for breakfast at8 am
Very welcoming staff, lovely room,
Couldn't open the window, room too warm for my liking
car parking good staff helpfull
bed too soft room very warm
Lovely big room and bed breakfast was very nice
Bar area was ideal to meet friends for a coffee and a chat. Staff very helpful and willing to assist whiteout asking. Despite being beside the railway station (which we knew it was) we were not disturbed by it. Room, bed and facilities good.
Internet access was only for 12 hours at a time. We were there for two days and do not sleep all night. Unable to access the internet when awake and had to keep requesting further access from reception.
Internet pictures and description was misleading.
Very central has everything you need. friendly staff
Clean hotel, friendly and efficient staff + brilliant wifi. We liked the high-ceilinged older style with big room and bathroom. Good service at breakfast even though we realised later that we sat down after breakfast was supposed to have finished.
Go through the station car park to find thw hotel's own car park!
Breakfast buffet was very good. The waiters and bar staff were very pleasant and welcoming
Tub/shower combos needed safety rail on wall to assist with entry.
Location Breakfast (included in room rate) Staff were friendly Hotel reception/lobby and restaurant areas were lovely and welcoming
We paid for an upgrade - Executive Suite: DON'T BOTHER - Our room was negligibly larger than my brother's standard double however his suite was better furnished and contained a larger bed. The room's decor was quite dated and not in the least appealing. The TV in our room was placed at an odd angle from the bed (perhaps to hide the peeling wallpaper). The bath tiles looked as though they hadn't been grouted (or at least bleached) in a few years. The (travel) cot we were provided with was rickety and in a fairly poor condition. There was absolutely nothing executive about our suite at all.
1) 24 Bar facility very versatile, especially when returning to the hotel late. 2) Very nice breakfast facilities and food. 3) Excellent, helpful and friendly staff. 4) Location next to train station.
1) Room window deliberately blocked so that it only opened about 4 inches....not good with hot weather and no air-con. 2) Car park spaces too small + other guests not told to park EXACTLY mid-way in their parking berth...on occasion I had to park and then climb out of the back window of my car! 3) Beds could do with having duvets rather than blankets, but were very comfortable though.
great room clean great breakfast staff excellent but room situation let it down
we were in room 225 which has the worst view of any hotel ive ever been in, a wall with bars on windows, the room was airless and like a sauna, probably because it was situated next too a large extractor fan which was a nuisance all night
nice room, spacious and comfortable
the shower was a let down, needs updating. It would be very hard to was hair.
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