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Newest reviews for The Langham London

  • Timothy
      United Kingdom
    26 August 2014

    Palm Court Breakast The aroma as you walk in Great Gym and Pool Great staff

    One small evening bar to serve the whole hotel, nowhere else to sit back and relax in te ambience. The only 5 star Hotel that doesn't take your bags from you at the door and deliver them to your room.

    8.8

  • Melanie
      Australia
    19 August 2014

    Staff throughout the Hotel Rooms fantastic Location great

    10

  • Stephen
      United Kingdom
    7 August 2014

    In general the staff were helpful

    7.5

  • Xiafen
      China
    3 August 2014

    excellent location,nearby oxford str,very warm welcoming,

    10

  • Isa
      South Africa
    31 July 2014

    Staff are all outstanding Extremely helpful and friendly We had lovely big room

    Can't fault anything

    10

  • Vernon
      United Kingdom
    30 July 2014

    The staff were very friendly and efficient. They made us feel in place and dealt with all enquiries in a friendly and competent manner.

    The Price

    9.6

  • Henry
      United Arab Emirates
    29 July 2014

    The staff, the bar, the bed mattress especially and it's location.

    The fact that we could only stay for two nights.

    9.2

  • Isa
      South Africa
    28 July 2014

    Public spaces are beautiful Lovely spa Friendly and helpful staff So close to Oxford Street

    9.2

  • Anonymous
      United Kingdom
    28 July 2014

    The hotel has a very welcoming feel which other hotels can feel like a turnstyle stay. Palm court restaurant was fantastic, great choice and the food is the best i have eaten in a while.

    Nothing

    10

  • Anonymous
      U.S.A.
    27 July 2014

    Everything! I would come back anytime!

    10

  • Bill
      Australia
    27 July 2014

    Stunning service and consistent over the 10days. Very obliging at all times. Great bar and breakfast room ( avoid the spillover room)

    Room is a tad small, and aircon broke down

    10

  • Stephen
      United Kingdom
    24 July 2014

    Service 1st class staff 110 per cent nothing to much trouble be back very soon

    9.6

  • Simon
      United Kingdom
    24 July 2014

    Mattress quality excellent, friendliness of staff very good, some excellent; room quality and size excellent; location excellent; check out time at 12:00 noon ideal.

    The hotel comprises a number of joined buildings at different levels. The hotel lifts use different numbers to describe the locations. Thus get one lift and it will tel you the spa is on level 2 and another lift it is on level 1. Very confusing and for a 5 star hotel they really ought to sort this out. My only other gripe is a general hotel one. Why have nt hotels worked out yet that 'shaving mirrors' are also used to put in contact lenses? They often don't have extendable arms so unless you are 6ft 6" tall you quite often need to be a contortionist to use the mirror as you need tone very close to the mirror to use it! Not come across one hotel yet that has sorted this - Langham is the same.

    9.2

  • Barry
      Australia
    24 July 2014

    We were originally booked into another hotel and after spending one night, we decided we wanted to spoil ourselves. We booked the Langham based on the fact it was London's first Grand Hotel. We were not disappointed. It's the nicest hotel I have ever stayed in. London hotel rooms can be a bit small so try to get a suite if you can afford it.

    In-room refrigerators are automated to charge your room if an item is removed. This poses a problem if you want to clear some space in the fridge for your own items. There was a card stating that housekeeping could over-ride the feature and clear you some space, but still a bit of a hassle.

    10

  • Lidor
      Israel
    23 July 2014

    Best hotel in london for sure. And believe me i have had in many hotels in london. Best service, best food and best room i have ever been to.

    10

  • Karen
      United Kingdom
    18 July 2014

    Excellent team of extremely professional staff. Nothing was too much trouble. Staff give such individual support that you are made to feel like you are the only people they are looking after.

    Having to go home!

    9.2

  • Anonymous
      Nigeria
    18 July 2014

    Bed and room are so comfy that it was difficult to leave the room. It felt like home. Friendly and helpful staff

    Pool was too small. Menu for room service was too few and food tasted bland.

    8.3

  • Susan
      Australia
    16 July 2014

    Everything from the front door to the front door-didnt have to carry my bags, the room was beautiful, the phone was answered in two rings, the staff were lovely, the food great and the bed wonderful and it was close to everything….

    Its expensive……………..

    10

  • Anonymous
      Ireland
    15 July 2014

    Location ex Food ex

    Thought Decor dated( usually stay at Berkeley) bit big for us

    9

  • Kam
      China
    10 July 2014

    The breakfast is excellent, we like it so much.

    Nothing

    9.2

  • Shona
      United Kingdom
    10 July 2014

    The club lounge is exceptionally comfortable and all staff were extremely friendly and helpful as always

    Absolutely nothing

    10

  • Wayne
      United Kingdom
    8 July 2014

    The staff were very professional and always polite. The room was nice and a bit off the beaten track, however the upgrade to the 'Club Lounge' more than made up for this where the service was first class.

    The only gripe I would have would be that in a bigger than average hotel bathroom the shower was tiny - although we did have a bit of an odd-shaped room. The water pressure was excellent though.

    8.3

  • Silvia
      Brazil
    5 July 2014

    Very clean room, large room, good food, grat staff.

    Very hard to find your room, the corridors looks like a maze.

    9.2

  • Philip
      United Kingdom
    22 June 2014

    The welcome, the reception staff, the afternoon tea, the room, the bathroom, the mini bar, the bed. The peace and quiet of the room in the heart of London's west end.

    Leaving my partner to have a long lie in while I left early to catch a flight to Aberdeen. Technically NOT the fault of The Langham at all but I didn't like it and you asked :-)

    10

  • Michael
      France
    18 June 2014

    Breakfast quite expensive, albeit of a high quality.

    9.2

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