The Lawn Hotel  

Staff were nice

The exterior is tatty and could do with a makeover as it lets the place down

Lovely receptionist/cum breakfast waitress/cum everything. The only member of staff around - but she was fantastic - friendly, helpful and so welcoming. Room in the attic excellent for us and our 2 dogs! Excellent location - right next to Prospect Park so ideal for dog walking. Plenty of parking.

TV a bit old and primitive! but a minor matter.

Staff excellent and friendly. Harold also lovely

small disturbance in early hours

the receptionist/dogs body was absolutely brilliant and very friendly and efficient. Clean, simple and easy to get to from the motorway.

I think that their tv facilities could have been better and they could upgrade to at least freeview channels.

The room was clean and well decorated.

No plug in the basin. The mattress was too hard. Only 1 towel for 2 of us. Not enough pillows. No refreshment facilities within the hotel itself.

The lady on the reception was very helpfull

1st room I was in the shower thermostat did not work, then moved into another room where the shower fell on top of me, cupboard doors where falling off, holes in the walls, a dog was outside and would not start barking, 3rd room was ok but the bathroom floor hasn't been layed right and tiles where moving causing me to get a cut on my foot, shower door has not been fixed to the wall level so there was a inch gap at the bottom causing the water to leak out to floor, shower pressure was very bad, due to me getting the room in the day I didn't realise till I came back in the evening that all the lights didn't work only one over the bed did, and also I was getting slight electric shocks from the light switches that's telling me they have not been earthed right, the hotel smelt of smoke and as a non smoker put me right off

Dinner wasn't bad

Soulless, tepid water, uncomfortable bed and lumpy pillows, boiled eggs served without egg cup, no salt in any of the salt c cellers .... need I go on

Room was a decent size for a single

Shower was not up to much

Obviously newly fitted out my room was very comfortable. The restaurant is in the next door hotel. Breakfast was excellent

The staff at reception was helpful. When I found there was no hair dryer in my room, I went talk to the reception. The lady kindly found one for me from an empty room. The hotel is budget-friendly, and it has a lot of parking space. The room was clean during my stay. As I was there for business, I didn't expect too much from what I paid for. The bed was okay.

The light of the room is very dim, which was suitable for sleeping but not for people who need to work on their laptops or read. One of the bedside lamp is broken so I ended up having one bedside lamp which also got dim light. I could bearly see my laptop keyboard while trying to do some work in the room. The kettle was not clean at all - it is full of limescale. No matter how many times I rinsed it, the limescale was still there.

Excellent service, clean room. Fine for a budget stop.

Outside needs tidying up

The receptionist was extremely friendly and helpful. I got really lost on my way to the hotel and wouldnt make it there in time to check in. She made me feel very relaxed and calmed me down and helped me out.

Clean, nice breakfast, nice friendly staff

Room was clean and comfortable, reception/ breakfast girl was pleasent. Plenty of room for parking large vehicle.

Tv's need to be updated

nice clean good hotel,nice smiley staff and very helpful. Will book again.

Quiet efficiency.

receotionist very helpful

Cheap good foods

Needs more pillows

Cheap and breakfast was good

Didn't have free view in the rooms on the tv

handy for working in reading plenty of off street parking hot shower when you need it comfy bed good filling breakfast looks and architecture

small bit of noise from other rooms but nothing you wouldn't get in most hotel . some minor maintenance is needed i notice this kind of stuff as i am an avid DIYer. nothing really to worry about

The hotel receptionist was very friendly and welcoming on arrival and during breakfast

Overall the cleansliness of the hotel was good. However there were 5 dead flies on the windowsill (in the middle of Oct

Clean, tidy, everything you needed. Single member of staff was very friendly and helpful

Only minor complaint would be no tea / coffee making facilities in the room

The new manageress was very attentive and helpful. We were phoned to check on our arrival time, and promptly phoned after our departure to inform us of an item we had left. She was very enthusiastic about improving the hotel after a long period of neglect and everywhere had recently been painted.

The area around the hotel building was somewhat neglected and scruffy but the manageress had ideas on what should be done.

Friendly staff; wide rooms

Very friendly front desk. A willingness to help me with issues not related to the hotel. Also, left jacket and camera in hotel room the day I left for the States.Had message on answering machine when I got home and issue was resolved the same day. Terrific room and full English breakfast!