The Leonard Hotel    

The bedroom was pokey and the decor in a poor state

excellent atmosphere. very friendly and helpful staff

Location

The single room was extremely small, basically not more space than the bed. No free wifi (10 GBP for 24h!!!!)

- good location - proximity to shopping area - warm, helpful and friendly staff - nice reception area with fireplace - good food in their bar/restaurant (try the mushroom ravioli!)

- the floors were creaking - wifi was not free

The location

the staff had no clue as to their location, the boy on the door didnt know where Park lane was or how to get to the Grovenor House hotel all of which were 5 mins walk away, the room was on the top floor, very small and not the classic double shown. All very poor and very bad value for money

The staff were too kind and excellent team They treat you as if you r in your home.

Nothing

A very attentive staff. The hotel is well located (next to Oxford Street and to the tube). The room is beautifully decorated.

Bad and paid wi fi. No good cost beneficit. 200 dollar per day with no breakfast. Sometimes I returned late to the hotel, and I didn't see anyone at the front door or at the lobby.

Prime location especially for shopping and restaurants. Right in the centre of London

The Hotel although quite pleasant needs complete renovation, Its a nice enough place but so old fashioned. The Décor looks so antiquated and unappealing Even for people who like old world charm this is just too out dated.

Appreciated the dish of fruit as apology for the lift being out of action.

With the lift out of use, I felt I should have been prewarned about this. Thankfully, I was able for the stairs but what if I hadn't been?

The price. Very good for Central London without the rooms being absolute broom-cupboards.

No elevator - 'under repair'. No advance warning. I was on 4th floor with heavy bags.

An excellent old style hotel. Very friendly and extremely helpful staff, lovely room, very comfortable bed, highly recommended

Breakfast was a bit chaotic, the staff did not keep a tally of guest arrivals. 10 minutes after we sat down we were given a menu, whilst guests who arrived after us were on their 2nd course. Our cooked breakfasts arrived before the cereals with no bread or juice. Once it arrived it was excellent.

City center. The hotel staff made our stay there enjoyable. Rooms are a nice size and comfortable. When we go back to London we will definitely make plans to stay there again.

Nothing!

Helpful reception and concierge staff

But very very irritating breakfast room staff - always hovering and pestering diners. Just serve and leave people in peace! Put me off spending £11.50 on the second morning.

friendly staff, comfortable room.near to oxford street, only 3 minutes. easy to go shopping.

the location and the hotel staff

extremely small room and bathroom

I loved the elegant surroundings and decor. The hotel was a good size without being to large. Very comfortable. We really enjoyed our stay and would be very happy to stay there again!

The hotel is really central. It's within walking distance of Oxford St and many of London's main tourist spots. There are two tube stations and lots of bus stops nearby if you want to go further afield.

The food in the hotel is expensive and you have to pay for wi-fi in the bedrooms.

The lobby is the best thing about the hotel.

1. Staff very 'aggresive' demanding the money upfront for the whole stay 2. Rooms are old furnitured, floors are old and squicky, thin walls, u can hear everything 3. Lack of view for most of the rooms 4. Wi fi is contra cost although staying for two weeks 5. Cancellation policy is very bad - u lose 7 days money if you want to leave

Location Price Helpful Staff Pleasant Bar area

In common with all London hotels prices are high, however the Leonard does offer good value)

Tea and coffee Recieotion

Everything was extra, breakfast was over priced The room was not ready when arrived. Very small and old

The old style is very special.

Lovely room! Lovely staff!

Friendly and helpful staff. Small hotel within easy access to oxford st.

nothing to dislike

I like the location and the size of the rooms for families

I dont like the mgmt or staff

Hotel is very quaint and classically stylish. My room was upgraded to a delux double which was beautiful.

The deal was room only. For the cost of putting breakfast on I think it could have been included in the deal.